Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,984 Reviews)
Open Ratings Snapshot
Rating breakdown 12,984 reviews
5 Stars
8,852
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product. 
(
3,495 out of 4,506
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great buds, zero complaints
on March 29, 2025
Posted by: BGoods
[This review was collected as part of a promotion.] Got these when they first came out. But ear buds iv ever owned. Though this is the first ear buds not bought from a name brand store shelf, so take the review how you will.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not bad but not great
on March 29, 2025
Posted by: Crook007
[This review was collected as part of a promotion.] I wish you could control video or TikTok with the buds but oh well
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing earbuds
on March 31, 2025
Posted by: Daniboy
[This review was collected as part of a promotion.] Love the ear buds. Work smoothly between devices (Samsung Book4 Edge and S24 Ultra). Noise cancelation is a must nowadays and it works great on these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 31, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Daniboy. Its always great to get insights from our valued customers. We're more than happy to see that you love these buds! It's awesome to see that the Seamless connection between devices such as your Samsung Book4 Edge and S24 Ultra has worked out for you. We’re also glad to see that the noise cancellation feature is important to you. With Active Noise Cancellation (ANC), you can choose your preferred level to filter out unwanted noise while allowing just the right amount of ambient sound in. Thanks for sharing your feedback once again. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life could be better.
on March 31, 2025
Posted by: David
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I like the fit and the sound. Noise canceling works well. The only thing that I don't like is the short battery life. I sit at a desk all day and by hour 3-4 I have to recharge them to finish the day. I have them attached to my Galaxy s24 Ultra listening to YouTube music. The phone battery decline rapidly as well when using the two together. Otherwise, I love them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 21, 2025
It's great to hear from you and get your insights on the Buds3 Pro, David! The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to 30 hours with the fully charged case. It's wonderful to see that you're enjoying their design and noise-canceling feature. For extended use during your day, ensuring the case is fully charged before you begin can help maximize battery performance! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience a shortened battery life, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lindos
on April 3, 2025
Posted by: Lisseth
Verified Purchase:Yes
Los mejores los amooo verdaderamente los volvería a comprar
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent!
on April 8, 2025
Posted by: Faye
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality and usability! The sound is fantastic and they stay in my ears far better than the Galaxy Pro2s. Extremely happy with these earbuds!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Faye. It’s great to know that you’re enjoying the exceptional sound quality and the improved fit, especially compared to the Galaxy Buds2 Pro. With their redesigned shape for a snug and comfortable fit, these earbuds are built to deliver both usability and a high-resolution audio experience. Your enthusiasm highlights the upgrades and overall satisfaction that the Galaxy Buds3 Pro brings. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on April 8, 2025
Posted by: Anonymous
from Canal Fulton Ohio
Expertise:Beginner
Verified Purchase:Yes
These buds work like a charm. Wearing them is very comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're thrilled to see that you find them comfortable to wear. With our Adaptive Equalizer powered by Galaxy AI, these buds truly adjust to your unique ear shape, ensuring that every note is perfectly balanced and immersive. It’s great to know that you’re enjoying the tailored audio experience. We’re committed to providing you with the best sound quality, and your feedback reinforces our dedication to making listening a personalized experience. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on April 10, 2025
Posted by: Kyle
Verified Purchase:Yes
Best earbuds I've ever owned, call quality is amazing. I'm a truck driver and every other set of earbuds I've used to talk on people complained about background noise, but these block out everything.
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kyle. It’s aweome to see that you’re enjoying them and finding the call quality exceptional. The Galaxy Buds3 Pro are designed with features like Super Wideband technology and machine learning, which help reduce background noise and ensure your voice is clear, even in noisy environments. This makes them a great choice for professionals like truck drivers like you who need reliable buds for calls. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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