Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,984 Reviews)
Rating breakdown 12,984 reviews
5 Stars
8,852
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound and design
on March 6, 2025
Posted by: Uscinmi
[This review was collected as part of a promotion.] It is a great device, sound, connectivity is smooth. The weakness of the device is battery life. Overall recommend if you are in the Samsung sound system.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Product died within 3 hours.
on March 11, 2025
Posted by: Samsungusee
[This review was collected as part of a promotion.] This was a gift for my husband and he was so thrilled 😁about his new gift and used it 🤸the first day fully charged and came home from a full days hard work and was so sad and told me the ear buds died within 3 hours he was so bummed. 😞 The look on his face broke my heart. 🥺 So now I have to figure out how to get this situated.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like your husband was really excited to use them, and it's unfortunate that the battery life fell short. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Have you considered checking for any software updates or settings adjustments that might improve battery performance? Check out the link attached that provides some guidance and solutions regarding this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Drsmith16
from if am not in Miami am in Grenada, W.I
Expertise:Intermediate
Verified Purchase:Yes
Man, these Galaxy Buds 3 Pro are absolute beasts! The sound quality? Insane. Crystal clear with deep, punchy bass that hits just right. The features are top-tier—voice controls are on point, the connection is fast and seamless, and the touch buttons are super responsive and easy to use.
Now, let’s talk battery life—I put them in at 7 AM, and one bud lasted all the way until 2:30 PM, and that’s while taking calls, watching series, and scrolling through social media. That’s some serious endurance!
If you’re looking for high-quality, feature-packed earbuds, these are it. I’ve already recommended them to everyone I know, and honestly, I’d do it again. Samsung killed it with these! 💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade!
on March 12, 2025
Posted by: KoufaxsRevenge
[This review was collected as part of a promotion.] The Galaxy Buds 3 are a revelation. From the moment I slipped them in, I was enveloped in rich, nuanced sound that brought my favorite music to life. The improved noise cancellation is truly next-level, silencing the world around me with remarkable efficiency. Comfort is paramount, and these buds fit perfectly, even during long listening sessions. Battery life has been exceptional, easily powering me through my day. Samsung has truly outdone themselves; the Galaxy Buds 3 are a must-have for any audio enthusiast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great noise cancelation, not too comfy.
on March 13, 2025
Posted by: Giveme500card
[This review was collected as part of a promotion.] The noise cancellation on these, is fantastic. Both for the user, and for calls. The calls are a big deal for me, that was my main purchasing decision for these is use in noisy environments so I can take business call, and they do not disappoint in that regard.
I will say that coming from buds 2 pro, they are not very comfortable. The bus do pro were so light and fit just right, you would kind of forget they were there. You will definitely not forget that these are in your ears, particularly on my left ear, the bud just does not want to stay in place. Overall though despite this discomfort, the noise canceling is so good on calls, that it makes them a must own for me.
Value
4
Written by a customer while visiting Samsung US
Posted by: Emily
from Lakeland, fl
Expertise:Beginner
Verified Purchase:Yes
I unfortunately got into a domestic dispute between an old boyfriend and had to move suddenly back down to fl from new jersey, and I lost one of my earphones up there 😭😭
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MamaGoodWitch
from Oregon
Expertise:Expert
Verified Purchase:Yes
Absolutely love the samsung galaxy earbuds 3. They stay in my ears do not hurt them with prolonged usage. Highly recomind!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mennis
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
Was not expecting it to be this good, its everything and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US