Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,907 Reviews)
Rating breakdown 12,907 reviews
5 Stars
8,802
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,489 out of
4,498)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jack
Verified Purchase:Yes
Battery running down to fast and voice quality poor I don't expect
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, March 5, 2026
Hi Jack,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds.
While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity.
Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music.
We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds.
While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity.
Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music.
We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tino
Verified Purchase:Yes
Fit good last long look great.if u like great music long podcast or phone calls this is the buds to have
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Design
5
Features
5
Performance
5
Value
5