Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,908 Reviews)
Rating breakdown 12,908 reviews
5 Stars
8,803
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,490 out of
4,499)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Izzy
Verified Purchase:Yes
Overall sound quality is great and the reason I gave it 4 stars was because of the buttons to switch is a little annoying but takes a bit to get used to
Response from Samsung USBy R&R, February 25, 2026
Hi Izzy,
Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls.
If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well.
For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung!
-Ty
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Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls.
If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well.
For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jose
from Miami Gardens, Florida
Expertise:Expert
Verified Purchase:Yes
After using my galaxy buds (1st gen) for 6 years I have to change to this guys and the difference is tremendous, really happy with al the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 25, 2026
Hiya Jose,
Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not fit my ears
on February 23, 2026
Posted by: Nickjjasman
from Saline Mi
Expertise:Intermediate
Do not fit my ears properly. After trying to get them to work for over an hour, I gace up. Will not stay in ear and will not maintain a seal regardless of which ear piece I use. Wish we could go back to making the old bean shaped earbuda.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, February 23, 2026
Hey there Nickjjasman,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 23, 2026
Posted by: Zeke
Omg I love love this product I just buy today !!! The sounds is amazing, the style is fire everything is so incredibly!!! I love all my samsung devices I'm done for this year
I have my tablet samsung 10
My galaxy ultra 25
My smart watch ⌚️
And my earbuds
Happy person 💛
I have my tablet samsung 10
My galaxy ultra 25
My smart watch ⌚️
And my earbuds
Happy person 💛
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hey Zeke,
Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not good enough to purchase
on February 24, 2026
Posted by: Zehui
Expertise:Expert
As few months used, the right side of the earpud has a crack, battery use for 6 hours after charging.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, February 25, 2026
Hey Zehui,
Thank you for sharing your experience with us. The Galaxy Buds3 Pro are designed to deliver clear sound, lasting comfort, and dependable daily performance. We understand you noticed a small crack in your earbuds over time. Please rest assured that Samsung stands behind its product quality. We provide a warranty covering any manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each item.
With this warranty, you can have confidence that your investment is protected during the coverage period, ensuring you get the reliability and performance you expect from Samsung. If you need further assistance, please contact our Samsung Support Team.
Thank you again for your feedback. It emphasizes the importance of consistency in long-term use, and we value your continued trust in Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with us. The Galaxy Buds3 Pro are designed to deliver clear sound, lasting comfort, and dependable daily performance. We understand you noticed a small crack in your earbuds over time. Please rest assured that Samsung stands behind its product quality. We provide a warranty covering any manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each item.
With this warranty, you can have confidence that your investment is protected during the coverage period, ensuring you get the reliability and performance you expect from Samsung. If you need further assistance, please contact our Samsung Support Team.
Thank you again for your feedback. It emphasizes the importance of consistency in long-term use, and we value your continued trust in Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Michelle
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
I ordered Buds3 and I always have trouble putting earbuds with the silicone tip. They do come with two other different sizes and I have tried both small and medium. In the app it will assist you to ensure you have a good seal and WOW once I had them in my ear the sound was AMAZING! The noise cancellation, cancels all sounds, perfect for air travel...no more popping of the ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, February 27, 2026
Hey Michelle, we appreciate your time. We're thrilled to hear you're enjoying your Galaxy Buds3 Pro. Your feedback reflects the innovation we strive to deliver. Thank you for sharing and for choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: LRed
Verified Purchase:Yes
These are great headphones. The only downside is the shape of the ear piece. It can be finicky to get back into the case at times. Really my only complaint! Love my galaxy buds.
Response from Samsung USBy R&R, February 27, 2026
Thank you for sharing your joy, LRed! It’s great to know the Galaxy Buds3 Pro is making an impact in your daily routine. We’re glad it’s living up to the Samsung standard. Thank you for being a part of the Samsung ecosystem.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: TTP3
from US
Verified Purchase:Yes
Sounds great, keeps falling out my ears, other than that!
Features
4
Design
4
Value
3
Response from Samsung USBy R&R, March 5, 2026
Hi TTP3,
Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed with sound quality in mind, featuring a dual amplifier and a unique 2-way speaker for remarkable audio.
To ensure the best sound quality and comfort, it's important to wear your Galaxy Buds3 Pro properly. A good fit helps prevent discomfort, reduces sound leaks, and lowers the risk of losing an earbud, especially during activities like jogging.
The Galaxy Buds3 Pro come with different sizes of ear tips. Start by selecting the right size that fits snugly in your ears without any gaps, as this helps prevent sound leaks and enhances audio performance. If you need assistance with changing the ear tips, please refer to our guide specifically for Buds3 Pro tips.
Once you've attached the correct ear tips, check the bottom of the earbuds for directional markings. You will see an "L" for the left earbud and an "R" for the right. Insert the R earbud into your right ear with the "R" facing you, and the L earbud into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphones on the bottom are pointing toward your mouth rather than straight down. Adjust the fit by rotating them forward and backward until they feel comfortable.
You can also run an earbud fit test to confirm you have the proper fit. For detailed instructions on achieving the best fit with your Galaxy Buds3 Pro, please check our online guide linked below.
We appreciate your feedback and value your membership in the Samsung community. Thank you!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed with sound quality in mind, featuring a dual amplifier and a unique 2-way speaker for remarkable audio.
To ensure the best sound quality and comfort, it's important to wear your Galaxy Buds3 Pro properly. A good fit helps prevent discomfort, reduces sound leaks, and lowers the risk of losing an earbud, especially during activities like jogging.
The Galaxy Buds3 Pro come with different sizes of ear tips. Start by selecting the right size that fits snugly in your ears without any gaps, as this helps prevent sound leaks and enhances audio performance. If you need assistance with changing the ear tips, please refer to our guide specifically for Buds3 Pro tips.
Once you've attached the correct ear tips, check the bottom of the earbuds for directional markings. You will see an "L" for the left earbud and an "R" for the right. Insert the R earbud into your right ear with the "R" facing you, and the L earbud into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphones on the bottom are pointing toward your mouth rather than straight down. Adjust the fit by rotating them forward and backward until they feel comfortable.
You can also run an earbud fit test to confirm you have the proper fit. For detailed instructions on achieving the best fit with your Galaxy Buds3 Pro, please check our online guide linked below.
We appreciate your feedback and value your membership in the Samsung community. Thank you!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US