Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,908 Reviews)
Rating breakdown 12,908 reviews
5 Stars
8,803
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,490 out of
4,499)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great Except For...
on December 19, 2025
Posted by: Leslie
I really like these for the most part. I have been using mine for over a year now. They still work well. However, one of them (the left) doesn't charge properly anymore. Sometimes if I fiddle with it for a while I can get it to charge back up, but it's a hassle. Other than that, it has good sound quality, battery lasts well. I will probably order a new pair. I wish it could be trained to know more vocal commands.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 14, 2026
Hey Leslie,
Thank you for sharing your long-term experience with the Galaxy Buds3 Pro. Built to provide reliable sound and steady performance over time. If you notice charging problems shortly after use, cleaning the case and checking the earbud connection can often resolve the concern. Keep in mind, Samsung products are protected against manufacturing defects in materials and workmanship under a 12-month limited warranty. You can also opt for extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your long-term experience with the Galaxy Buds3 Pro. Built to provide reliable sound and steady performance over time. If you notice charging problems shortly after use, cleaning the case and checking the earbud connection can often resolve the concern. Keep in mind, Samsung products are protected against manufacturing defects in materials and workmanship under a 12-month limited warranty. You can also opt for extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orange County, CA
Expertise:Beginner
Verified Purchase:Yes
It's my first time using Buds, I'm very satiesfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hi Jin Kim,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re excited that your first encounter with earbuds has been so positive. Providing comfort, clarity, and ease of use from the very first listen is our goal, and your feedback is greatly appreciated. Welcome to the Samsung audio experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re excited that your first encounter with earbuds has been so positive. Providing comfort, clarity, and ease of use from the very first listen is our goal, and your feedback is greatly appreciated. Welcome to the Samsung audio experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lostonmoon
from Parsippany, NJ
Verified Purchase:Yes
Works seamlessly with Samsung galaxy ultra and Windows PC.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey there Lostonmoon,
Thank you for the great feedback on your Galaxy Buds3 Pro! They come with a variety of features designed to keep you connected and inspire your creativity. I’m glad to hear they’re working well for you within your Galaxy ecosystem. We appreciate you being a part of Samsung. Elevate your everyday experience!
-Ty
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Thank you for the great feedback on your Galaxy Buds3 Pro! They come with a variety of features designed to keep you connected and inspire your creativity. I’m glad to hear they’re working well for you within your Galaxy ecosystem. We appreciate you being a part of Samsung. Elevate your everyday experience!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kbell
from Alaska
Verified Purchase:Yes
These buds work great, theyre a step up from my buds2 pro. Im still adjusting to the new shape and kind of miss the bean shape, however, these are more comfortable and sound quality is better. Shipping was extremely quick.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hey Kbell,
Thank you for sharing your experience with the Galaxy Buds3 Pro upgrade. This model provides enhanced comfort and better sound quality while maintaining the familiar Galaxy design. Many users value how the new shape allows for longer listening periods with clearer audio. Your feedback highlights the careful development behind the Buds3 Pro. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro upgrade. This model provides enhanced comfort and better sound quality while maintaining the familiar Galaxy design. Many users value how the new shape allows for longer listening periods with clearer audio. Your feedback highlights the careful development behind the Buds3 Pro. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Shani
Verified Purchase:Yes
So beautiful comfortable so very good and voice is so clean
Response from Samsung USBy R&R, February 26, 2026
Hi Shani,
Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. It's wonderful to hear that you've discovered the perfect blend of comfort, a clear and crisp microphone, and enhanced sound quality. These earbuds are designed with features that elevate your listening experience to the next level. We are thrilled that they have met your expectations. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. It's wonderful to hear that you've discovered the perfect blend of comfort, a clear and crisp microphone, and enhanced sound quality. These earbuds are designed with features that elevate your listening experience to the next level. We are thrilled that they have met your expectations. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Joan
Verified Purchase:Yes
You can hear and feel every sound of the music, movies its perfect
Response from Samsung USBy R&R, February 20, 2026
Hello Joan,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Music and movies are meant to be felt as much as heard, and your feedback captures that immersive audio. The Buds3 Pro are designed with rich sound tuning and spatial audio features that enhance detail across various media. It's wonderful to hear how meaningful your listening experience has been. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Music and movies are meant to be felt as much as heard, and your feedback captures that immersive audio. The Buds3 Pro are designed with rich sound tuning and spatial audio features that enhance detail across various media. It's wonderful to hear how meaningful your listening experience has been. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
These fit way better than my galaxy bud pro 2's but they are so quiet. They are not loud enough
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, January 14, 2026
Ahoy That Guy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to offer a comfortable fit and balanced sound, aiming for clarity and comfort during extended listening. If you find the loudness needs adjustment, consider ensuring they fit well and customizing the sound settings directly on your device. You can tailor the sound profile to suit your activity. Please refer to the online guide linked below for tips on adjusting settings to match your preferences. We appreciate your feedback and value your loyalty as a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to offer a comfortable fit and balanced sound, aiming for clarity and comfort during extended listening. If you find the loudness needs adjustment, consider ensuring they fit well and customizing the sound settings directly on your device. You can tailor the sound profile to suit your activity. Please refer to the online guide linked below for tips on adjusting settings to match your preferences. We appreciate your feedback and value your loyalty as a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great noise cancelation
on December 23, 2025
Posted by: EthanD
from Cherry valley new york
Expertise:Intermediate
Noise cancelation is great. Sound is ok. Battery life is pretty bad. Overall all, the controls are good and yes, I would recommend
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 14, 2026
Hiya EthanD,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are crafted to deliver superior Active Noise Cancellation, responsive controls, and a smooth listening experience. Your feedback on battery performance highlights how usage habits and feature preferences shape daily expectations. Such reviews assist others in determining how the Galaxy Buds3 Pro integrate into their routines. We appreciate your recommendation and are glad to hear they fit so effortlessly into your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are crafted to deliver superior Active Noise Cancellation, responsive controls, and a smooth listening experience. Your feedback on battery performance highlights how usage habits and feature preferences shape daily expectations. Such reviews assist others in determining how the Galaxy Buds3 Pro integrate into their routines. We appreciate your recommendation and are glad to hear they fit so effortlessly into your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US