Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,912 Reviews)
Rating breakdown 12,912 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The perfect earbud
on December 1, 2025
Posted by: Saharafootlock
[This review was collected as part of a promotion.] I utilize my Galaxy Buds on a near-daily basis, incorporating them into various activities such as gym workouts, commuting to class, driving, and household chores. A notable feature is the ambient sound mode, which facilitates seamless conversations without requiring interaction with the earbuds or phone. Upon completion of the conversation, the device automatically reverts to noise cancellation, enabling a return to focus. This functionality also enhances safety by allowing awareness of emergency vehicles while driving, which contributes to my comfort level when operating a vehicle with them.
A particularly valued feature during my gym sessions is the hands-free volume control, activated by voice commands such as "volume up" or "volume down." This proves exceptionally convenient when unable to disengage from weights or when hand use is otherwise restricted.
The sole detractor from an otherwise perfect rating pertains to the cleaning process. I frequently encounter significant earwax buildup, necessitating weekly cleaning. The wax often accumulates beneath the silicone tips, and attempts to remove it risk damaging the tips.
In summary, these are exceptional earbuds, and I wholeheartedly recommend them to individuals who frequently use earbuds across diverse activities. Users should exercise caution during cleaning and maintain the cleanliness of the charging case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Dissatisfied buds
on December 1, 2025
Posted by: Samsungattic
[This review was collected as part of a promotion.] First they are not very comfortable i was excited to First get them but I feel yall should understand everyone does not have big ear holes. Also they wouldn't stay in sync with each other
Then one stop working properly
Then one stop working properly
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hello Samsungattic,
Thanks for sharing how the fit and pairing experience was for you. The Galaxy Buds3 Pro are designed for balanced sound, clear calls, and a secure fit with multiple tip options. Your feedback helps guide future improvements in comfort and connectivity so more ears can enjoy an easy, all‑day seal. It's important to wear your earbuds correctly for many reasons. Doing so ensures better sound quality, a more comfortable fit, and that they stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the chance of falling out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to make sure they have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. For instructions on how to change the tips, check out our guide for the Buds3 Pro tips (see link below). Please see the link below for more information about selecting the right tips for your Galaxy Buds3 Pro. Once you have the correct tips on your earbuds: Check the bottom of each earbud for directional marks. You will see an L and an R.
Insert the R earbud into your right ear with the R facing you.
Insert the L earbud into your left ear with the L facing you.
Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, please check out the article linked below. Additionally, if one of your earbuds has stopped working, please contact our Samsung Support Team. Samsung products are covered against manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. We hope these tips and tricks help you get back to enjoying your audio experience. Thank you for your feedback, and thank you for being part of the Samsung journey.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how the fit and pairing experience was for you. The Galaxy Buds3 Pro are designed for balanced sound, clear calls, and a secure fit with multiple tip options. Your feedback helps guide future improvements in comfort and connectivity so more ears can enjoy an easy, all‑day seal. It's important to wear your earbuds correctly for many reasons. Doing so ensures better sound quality, a more comfortable fit, and that they stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the chance of falling out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to make sure they have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. For instructions on how to change the tips, check out our guide for the Buds3 Pro tips (see link below). Please see the link below for more information about selecting the right tips for your Galaxy Buds3 Pro. Once you have the correct tips on your earbuds: Check the bottom of each earbud for directional marks. You will see an L and an R.
Insert the R earbud into your right ear with the R facing you.
Insert the L earbud into your left ear with the L facing you.
Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, please check out the article linked below. Additionally, if one of your earbuds has stopped working, please contact our Samsung Support Team. Samsung products are covered against manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. We hope these tips and tricks help you get back to enjoying your audio experience. Thank you for your feedback, and thank you for being part of the Samsung journey.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good pair to supplement my headphones
on December 1, 2025
Posted by: 404connected
[This review was collected as part of a promotion.] I usually always have my Bose headphones on and now have the opportunity to swap them with the Buds3 Pro. Calls are better with this device and am happy to have made this purchase. Ability to trigger Galaxy AI through the headphones is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very cool.
on December 1, 2025
Posted by: IvCvIvCv
[This review was collected as part of a promotion.] "Galaxy AI". Great sale and very cool looking product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
sound system
on December 2, 2025
Posted by: Anonymous
battery sound comfort connectiviity noise cancellation all is good and best.
Written by a customer while visiting Samsung US
Posted by: Wakeup
Verified Purchase:Yes
Excellent ear piece. I should have made this decision long time ago
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless earbuds that beat a wired headphone
on December 2, 2025
Posted by: Fawad
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Even though i am a die hard fan of wired headphones this is the first wireless earbud that beats my wired headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Boom box in your ears
on December 2, 2025
Posted by: Bigmark743
[This review was collected as part of a promotion.] I love the galaxy pro buds. Crystal clear sou ds, booming base. Noise canceling perfection.
Value
5
Written by a customer while visiting Samsung US