Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,912 Reviews)
Rating breakdown 12,912 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Best so far.
on November 19, 2025
Posted by: Jay071990
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 offer an outstanding audio experience, making them a highly recommended set of headphones. However, a few technical quirks detract from the overall polish. Specifically, the charging contacts can be finicky; if an earbud is dropped and replaced, it occasionally fails to initiate charging within the case. Furthermore, the 'Find My Earbud' locator feature needs improvement, as the beeping sound is often not loud enough to be effective. A less frequent, but notable, issue is that dropping a bud can sometimes introduce a brief period of white noise, rendering the earbud temporarily inoperable until it is cycled through the charging case. Despite these minor setbacks, the array of features, especially the real-time translation capabilities, offers exceptional value for Samsung smartphone users.
Value
4
Written by a customer while visiting Samsung US
Posted by: Linny
from Dixon,IL
Expertise:Intermediate
Verified Purchase:Yes
Very nice pair of headphones! Would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlito
from Little ferry Nj
Expertise:Intermediate
Verified Purchase:Yes
These are the best buds I've ever owned. The audio quality is fantastic for daily music and calls, and they deliver flawless, lag-free sound for Galaxy XR gaming. They truly do it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kjewes
from Florida
Expertise:Expert
Verified Purchase:Yes
I like the sound quality however, they are not staying in my ears. Im currently using the smallest earbud tip. Secondly they should have an application to govern the earbuds so I could turn off the sensitivity when my hair or finger touches it.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello there Kjewes,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear the sound quality meets your expectations and you enjoy their performance. Your comments on fit and touch sensitivity provide helpful insight into daily use, especially when adjusting or moving around. Feedback like yours highlights what matters most to Buds wearers, from comfort to control. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear the sound quality meets your expectations and you enjoy their performance. Your comments on fit and touch sensitivity provide helpful insight into daily use, especially when adjusting or moving around. Feedback like yours highlights what matters most to Buds wearers, from comfort to control. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: SPARKLEZ
from Charlotte
Expertise:Intermediate
Verified Purchase:Yes
Easy to wear and comfortable. Major upgrade from my other buds! I also like the fact that they stay in place.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest ear buds by far!!!
on November 22, 2025
Posted by: Sammmmmmmfany
[This review was collected as part of a promotion.] I've had these ear buds for almost a year and they are the most effortless thing I've ever used. It connects to my phone seamlessly without having to open any apps!
I use it for work and the Galaxy AI is amazing! I can listen to somone talking in a different language and I don't need to start opening a bunch of apps to translate it.
Thank you samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Right earbud doesn't charge
on November 24, 2025
Posted by: g00fyg00berEli
from Hawaii
Expertise:Beginner
Sounds great but the right earbud doesn't charge, even when I put it in the case. Current battery(checked 5 minutes ago) of earbuds and case: left is 54%, right is 6%(haven't used since last night), case is 70-89%.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello g00fyg00berEli,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and performance of my device.
on November 24, 2025
Posted by: Elorlo
[This review was collected as part of a promotion.] I love using simultaneous translation, I love 360 sound.
Value
5
Written by a customer while visiting Samsung US