Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,914 Reviews)
Rating breakdown 12,914 reviews
5 Stars
8,807
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Not impressed
from California
Expertise:Intermediate
Verified Purchase:Yes
I got my buds 3 because I was going on a trip to Japan and wanted them for the live translations its being advertised about. Needless to say I was very disappointed in how it works. It's not actually as easy as the advertisement makes it seem. You still have to press the talk option and hold the phone close to whoever is speaking. It doesn't catch all words and some of the words were translated wrong.
If you're debating on getting the buds 3 especially for the live translations I would recommend you do your research before spending $$$ on these buds 3. As for the buds 3 themselves they work like previous buds. They still slip off your ear especially if you're chewing gum or talking a lot.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, November 18, 2025
Hello there,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to enhance travel, communication, and entertainment, featuring tools like live translation that are part of the expanding Galaxy AI ecosystem. The Galaxy Buds3 series allows real-time conversation translation in multiple languages through Galaxy AI. Using the Interpreter app, you can listen to ongoing conversations or lectures and receive quick translations directly in your ears. The app also provides a text transcript alongside the translation. For more tips on using live translation smoothly, please check the link below. Your feedback helps us identify areas where the experience might feel more manual than expected. Regarding fit, since ear shapes and comfort preferences vary, your insights help us improve future designs for a secure and comfortable fit during conversations, movement, or extended listening. A second link below offers guidance on achieving the right fit with your Galaxy Buds3. We appreciate your feedback from your trip and thank you for choosing Samsung.
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to enhance travel, communication, and entertainment, featuring tools like live translation that are part of the expanding Galaxy AI ecosystem. The Galaxy Buds3 series allows real-time conversation translation in multiple languages through Galaxy AI. Using the Interpreter app, you can listen to ongoing conversations or lectures and receive quick translations directly in your ears. The app also provides a text transcript alongside the translation. For more tips on using live translation smoothly, please check the link below. Your feedback helps us identify areas where the experience might feel more manual than expected. Regarding fit, since ear shapes and comfort preferences vary, your insights help us improve future designs for a secure and comfortable fit during conversations, movement, or extended listening. A second link below offers guidance on achieving the right fit with your Galaxy Buds3. We appreciate your feedback from your trip and thank you for choosing Samsung.
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jewell
from Ft Lauderdale
Expertise:Beginner
Verified Purchase:Yes
"Bit of a challenge to execute the different "touches" for different commands
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on November 15, 2025
Posted by: Timeless
[This review was collected as part of a promotion.] The buds are pretty good definitely the best so far, the audio quality is nice the noise cancelling is pretty good the design is nice that case is nice it's overall nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Headphones Satisfied with the quality Good! Thank
on November 15, 2025
Posted by: Dmitrii
Verified Purchase:Yes
Headphones Satisfied with the quality Good! Thank you!
Written by a customer while visiting Samsung US
Customer Rating
5
Highly and Pleasantly Surprised
on November 15, 2025
Posted by: Dahake
[This review was collected as part of a promotion.] Let me just start by saying I was committed to using a pair of Jabra Wireless Earbuds I bought a few years back and I was not going to buy any new ones. I was convinced they had the perfect quality of sound I needed and that was that. But these Wireless Buds came into my life and changed that. Not only do they look great but they sound amazing. The noise canceling is great too! I am amazed by the customizability of the earphones through Samsung's software and I'm still discovering features. I am very satisfied with these earphones and I'm glad I took a chance on them.
Value
5
Written by a customer while visiting Samsung US
Posted by: Utsav
Expertise:Expert
Verified Purchase:Yes
Much better than previous generations and accurate in spatial sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's all good but one thing.
on November 16, 2025
Posted by: IYY33949
[This review was collected as part of a promotion.] I use it everyday to listen to music, watching videos on YouTube, or just have them on to stay focus in places. The only problem is the noise cancellation mode isn't enough. I still can hear my sister and brother's noises while I'm studying which is very sad.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Great connectivity and sound, but I cannot get a good fit. I am frequently pushing the earbuds in. Despite that, they occasionally fall out. Samsung earbud 2 had a better fit.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, November 17, 2025
Aloha Polara67,
Thank you for informing us about the fit of your Galaxy Buds3 Pro. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly so there isn't a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (see link below). Once you have the correct tips installed:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down.
You can find out more about achieving the right fit with your Galaxy Buds3 Pro by checking out the links below. We appreciate your feedback and thank you for choosing Samsung as your go-to brand.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for informing us about the fit of your Galaxy Buds3 Pro. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly so there isn't a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (see link below). Once you have the correct tips installed:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down.
You can find out more about achieving the right fit with your Galaxy Buds3 Pro by checking out the links below. We appreciate your feedback and thank you for choosing Samsung as your go-to brand.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US