Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,915 Reviews)
Rating breakdown 12,915 reviews
5 Stars
8,808
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Focusing on the Ecosystem/AI Integration
on November 6, 2025
Posted by: Honorableboxer
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro adopts a new stem design with intuitive Pinch and Swipe controls, replacing the older compact style. They offer bright, detailed sound from an enhanced two-way speaker, optimized for hi-res audio within the Samsung ecosystem. Key features include solid Active Noise Cancellation (ANC), a Galaxy AI Adaptive Equalizer for consistent sound, and real-time translation. While fit and battery life (up to 6 hours with ANC) are subjective, their top-tier mic performance and suite of intelligent, ecosystem-dependent features make them an excellent, compelling premium choice, especially for existing Galaxy users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Sound, Poor Battery and Charging Failures
on November 6, 2025
Posted by: DJG_III
Expertise:Intermediate
They do sound great. I can't complain with this.
Battery drains in a couple hours, not enough for a 3.5hr flight - though the noise cancellation works well, also.
The left bud, more frequent than not, is at zero percent when I take them out of the case, while the right is consistently at 100%.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, November 7, 2025
Hi there DJG_III,
Thank you for your detailed review of the Galaxy Buds3 Pro. We're glad to hear that the sound quality and noise cancellation meet your expectations, providing a rich, immersive experience. The Buds3 Pro feature adaptive ANC, high-quality microphones, and smart connectivity, which many travelers find useful for balancing noise reduction with clear audio. When both the earbuds and case are fully updated via the Galaxy Wearable app, charging and battery status are intended to be consistent across both buds. For more tips on updating your Galaxy Buds3 Pro and enhancing battery life, please see the linked article below. Your feedback highlights the superior sound and comfort, especially during long listening sessions or travel. Thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed review of the Galaxy Buds3 Pro. We're glad to hear that the sound quality and noise cancellation meet your expectations, providing a rich, immersive experience. The Buds3 Pro feature adaptive ANC, high-quality microphones, and smart connectivity, which many travelers find useful for balancing noise reduction with clear audio. When both the earbuds and case are fully updated via the Galaxy Wearable app, charging and battery status are intended to be consistent across both buds. For more tips on updating your Galaxy Buds3 Pro and enhancing battery life, please see the linked article below. Your feedback highlights the superior sound and comfort, especially during long listening sessions or travel. Thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great
on November 6, 2025
Posted by: idir aouane
from oh
Expertise:Beginner
jvfhjkjhgghhjnh. hhhvbjub buukn. yukkttv. yuutrv uv
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best air pods
on November 7, 2025
Posted by: Popop120
[This review was collected as part of a promotion.] Grate sound and great features easy set up an ni ai options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the greatest earbuds I've ever owned.
on November 7, 2025
Posted by: Julz13
[This review was collected as part of a promotion.] These earbuds are perfect for just about everything, the integrated user interface with the phone is phenomenal. If I want to use the Galaxy AI feature it's super easy to talk to through the buds, they stay in tight no matter what I'm doing. Highly recommend for just about any purpose!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small device big sound!
on November 7, 2025
Posted by: LVM1275
[This review was collected as part of a promotion.] The Galaxy Buds Pro deliver excellent sound and top-tier noise cancellation, making them a premium audio choice.
Their seamless AI-powered features truly impress:
* Voice Detect intelligently lowers volume and activates ambient sound when you speak.
* Newer models offer Real-Time Interpreter for live translation and Adaptive ANC which automatically adjusts noise control based on your surroundings.
Great for Galaxy users who want advanced, hands-free control and clear calls. A fantastic blend of audio quality and smart technology.
P
Their seamless AI-powered features truly impress:
* Voice Detect intelligently lowers volume and activates ambient sound when you speak.
* Newer models offer Real-Time Interpreter for live translation and Adaptive ANC which automatically adjusts noise control based on your surroundings.
Great for Galaxy users who want advanced, hands-free control and clear calls. A fantastic blend of audio quality and smart technology.
P
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Feature packed
on November 8, 2025
Posted by: WorkToLive
[This review was collected as part of a promotion.] Tons of cool features if you are using the appropriate device (Samsung Galaxy Phone) with them. I figure out something new all the time. It would be nice if you could get all the "how to" and "hidden feature" without having to watch a bunch of content creates videos.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hiya WorkToLive,
Thank you for pointing out how feature-packed the Galaxy Buds3 Pro are. With gesture controls, ANC, Galaxy AI tools, and smooth syncing across Galaxy devices, you’re right—these small buds hold a lot. Over time, you might discover hidden features like personalized audio tuning, noise controls, and voice command shortcuts. It’s great to see you exploring and getting to know all they can do. As they connect more with your Galaxy devices, they get smarter and more personalized. We appreciate your review and are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for pointing out how feature-packed the Galaxy Buds3 Pro are. With gesture controls, ANC, Galaxy AI tools, and smooth syncing across Galaxy devices, you’re right—these small buds hold a lot. Over time, you might discover hidden features like personalized audio tuning, noise controls, and voice command shortcuts. It’s great to see you exploring and getting to know all they can do. As they connect more with your Galaxy devices, they get smarter and more personalized. We appreciate your review and are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A great product hampered by awful battery life.
on November 8, 2025
Posted by: Anonymous
from las vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Why after all this time Samsung Buds (all three that I purchase) have such bad battery life.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, November 12, 2025
Hi there Bill Richardson
We appreciate you sharing your experience with the Buds3 Pro. It sounds like your main concern is battery life. Different sound modes, EQ settings, and ANC levels can affect how quickly they drain power, especially for those who listen at higher volumes or enjoy long listening sessions. Many Galaxy fans choose the Buds3 Pro for their rich sound, seamless pairing with Galaxy devices, and modern design. Hearing how customers use them daily helps us understand which features matter most and where comfort and battery life have the biggest impact. Thank you for choosing Samsung and for being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you sharing your experience with the Buds3 Pro. It sounds like your main concern is battery life. Different sound modes, EQ settings, and ANC levels can affect how quickly they drain power, especially for those who listen at higher volumes or enjoy long listening sessions. Many Galaxy fans choose the Buds3 Pro for their rich sound, seamless pairing with Galaxy devices, and modern design. Hearing how customers use them daily helps us understand which features matter most and where comfort and battery life have the biggest impact. Thank you for choosing Samsung and for being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US