Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,916 Reviews)
Rating breakdown 12,916 reviews
5 Stars
8,808
4 Stars
2,092
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,493 out of
4,503)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bruce TI
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality and features. I have tried 2 additonal sets of tips and can't get a good fit. Left bud causes pain.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hi there Bruce TI,
Thank you for sharing your experience with your Galaxy Buds3 Pro. When changing the ear tips, ensure you select the ones that fit your ears properly and follow these steps for a safe replacement. Handle the tips carefully, avoiding pulling with your fingernails to prevent tearing. To wear your Galaxy Buds3 Pro comfortably, use the different-sized ear tips provided, selecting the right size to eliminate gaps between your ear and the tip. This helps reduce sound leaks and optimizes audio quality. For instructions on changing the tips, see our guide linked below. After fitting the correct tips, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing outward, and the L earbud into your left ear with the L facing outward. Tilt the microphone slightly toward your mouth instead of downward. We understand that finding the right fit is about comfort, and we hope this guidance helps you wear your earbuds properly. Thank you for your review, and we appreciate your choice of Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. When changing the ear tips, ensure you select the ones that fit your ears properly and follow these steps for a safe replacement. Handle the tips carefully, avoiding pulling with your fingernails to prevent tearing. To wear your Galaxy Buds3 Pro comfortably, use the different-sized ear tips provided, selecting the right size to eliminate gaps between your ear and the tip. This helps reduce sound leaks and optimizes audio quality. For instructions on changing the tips, see our guide linked below. After fitting the correct tips, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing outward, and the L earbud into your left ear with the L facing outward. Tilt the microphone slightly toward your mouth instead of downward. We understand that finding the right fit is about comfort, and we hope this guidance helps you wear your earbuds properly. Thank you for your review, and we appreciate your choice of Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Otmane
Verified Purchase:Yes
Best quality in market . ..
Written by a customer while visiting Samsung US
Posted by: Casual User
from New York, NY
Verified Purchase:Yes
I quite enjoy these earbuds, they fit comfortably, the noise cancelling is really good, and the sound is great.
Though the only thing that I'm not a fan of is the design of the buds themselves, specifically the triangular limbs and how they fit into the case, they feel really clumsy to put them back in unless you look close and precisely align them, makes them really annoying to put them away when you're in a dark room or in a rush.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Sound great
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] They sound great the case and lighting is nice. Only thing for me is they don't fit in my ears all that well but that may just be me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They are above every other
on October 25, 2025
Posted by: Bozton82
[This review was collected as part of a promotion.] The buds are mor comfortable in the ear and are way beter to listen to mysic they way u want to and bass and sound are so crisp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound but...
on October 26, 2025
Posted by: Redwine
[This review was collected as part of a promotion.] Everything about these buds are great but I wish they could have better battery life. The AI features are great especially the interpreter. I use it a lot to speak with clients that don't speak English. I would recommend these for anyone who wants a total experience with sound quality and reliability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just a word, Pro.
on October 28, 2025
Posted by: ARGOS06
[This review was collected as part of a promotion.] Using the Galaxy Buds 3 Pro feels like stepping into my own private world of sound. The audio is crisp and immersive, with noise cancellation that blocks out distractions perfectly — whether I’m commuting, working, or just relaxing. They fit comfortably for hours, and I barely notice I’m wearing them. What really makes them special is how smart they are: Galaxy AI automatically adjusts the sound based on where I am, and the seamless connection with my other Galaxy devices makes switching between my phone, tablet, or watch effortless. They’re not just earbuds — they’re like a tiny, intelligent sound system that moves with me and makes everything sound better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on October 28, 2025
Posted by: LastXI
[This review was collected as part of a promotion.] These buds are amazing, wonderful noise canceling and spatial awareness
The Galaxy AI compatibility is also great
The Galaxy AI compatibility is also great
Bass, mids, highs, lows, amazing
Call audio is great. Mic quality is perfect
Call audio is great. Mic quality is perfect
Already got my friend to buy a pair
Value
5
Written by a customer while visiting Samsung US