Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,919 Reviews)
Open Ratings Snapshot
Rating breakdown 12,919 reviews
5 Stars
8,810
4 Stars
2,092
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product. 
(
3,493 out of 4,503
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great sound
on October 10, 2025
Posted by: Aled1000
[This review was collected as part of a promotion.] They are pretty good when it comes to sound quality, quiet mode, all of those features are impeccable.
The down side of these earbuds is the design and how easily they come out of my ears.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing quality
on October 10, 2025
Posted by: UUNNIIT
[This review was collected as part of a promotion.] Amazing sound quality and the GALAXY AI features are sweet. Top notch noise cancelation and the water resistance is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro 3 the best out there !
on October 10, 2025
Posted by: Dvalde
[This review was collected as part of a promotion.] These Bud3 were so cool when I got them , now with all the competition, they needed the updated they so needed ! With the AI enhancements and sound quality they are back in top . Great bass and equalizer on the phone, they sound great. Solid phone quality, and ambient effects makes a big difference.
I would recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still like Bud's pro2 better
on October 10, 2025
Posted by: Budtaster
[This review was collected as part of a promotion.] Very nice earbuds once you get them in they work great get plenty of a battery life have had no problems with them thank you Samsung for such a good job
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy until they fix them
on October 10, 2025
Posted by: Andrew W
from WV
Expertise:Intermediate
Verified Purchase:Yes
They connect to bluetooth when not in use. I'm talking they are inside your pocket in the case they will connect and boot off other bluetooth devices. I've had them in my center console of my vehicle undisturbed and they will randomly connect overriding the bluetooth in my car. Incredibly frustrating user experience.
They are brand new and thus they are clean. They also have the latest firmware update. After further research I found other users with same experience.
If you can see past this glaring issue, they are decent headphones in terms of anc and other features, but lack security in terms of falling out of your ears (at least for me).
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&RNovember 3, 2025
Hi Andrew W,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Bluetooth connection ensures seamless pairing and adaptive switching between devices within the Galaxy ecosystem. If your earbuds connect to your device even when not in use, keeping them in the case should prevent this. However, if the behavior persists, please contact our Samsung Support Team for further assistance.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/\
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud review
on October 10, 2025
Posted by: Astrodave
[This review was collected as part of a promotion.] The buds Ai and translation in real time is amazing it works better than expected. Audio quality it the best and volume doesn't even need to be high just to hear music or call audio.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Music is fun.
on October 10, 2025
Posted by: Billeatsandroid
[This review was collected as part of a promotion.] Galaxy AI meets everything, smooth, simple and efficient, and I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good headphones
on October 10, 2025
Posted by: Sman4057
[This review was collected as part of a promotion.] Love the head phones, sound is great, not sure if I like the stem controls, I prefer the controls on the bud pro 2
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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