Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,920 Reviews)
Rating breakdown 12,920 reviews
5 Stars
8,810
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product.
(
3,493 out of
4,503)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Awesome buds!!
on October 10, 2025
Posted by: Kgolf13
[This review was collected as part of a promotion.] Great buds that fit great, have long lasting battery life, easy touch features and incredible sound quality. Best buds I've ever used by far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing!
on October 10, 2025
Posted by: CapnTJ
[This review was collected as part of a promotion.] I've been bying the updated bud for the past 5+ years and these are by far the best ones! The equalizer and pre-set sound options paired with the 360 sound is a great combination for tuning for the right sound that im looking for and the bass is just as loud and powerful as some of the large 'over ther ear' headphones . The voice command feature was a genius idea!I don't have to fumble with my phone or fiddle with my watch when someone wants to talk to me while im listening to music. I think it's pretty cool that I can say " stop music" to have a conversation! The multiple microphones are a dream when in adaptive mode! Haven't had the opportunity to use the translator yet but im looking forward to that experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphones 🎧
on October 10, 2025
Posted by: NINOIMPERIO
[This review was collected as part of a promotion.] Thank you.Samsung for making the best quality headphones.You can ever own.I take comfort in my headphones every day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on October 10, 2025
Posted by: Tangoistheman
[This review was collected as part of a promotion.] I love my ear buds so much! They make me more productive at work with the AI features and the translation from Spanish to English is seamless. Battery is really good as well after a year of using them. I recommend everyone to get a pair!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on October 10, 2025
Posted by: Samsunglover97
[This review was collected as part of a promotion.] Amazing buds with amazing sound quality and call quality. Crisp and clear and fit perfectly in my ears. I never leave home without them! Nice small easily portable! My type of buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Buds
on October 10, 2025
Posted by: THACKATTACK
[This review was collected as part of a promotion.] My Galaxy Buds 3 Pro are really nice. They have amazing sound quality and very nice bass. Everymorning I use the Galaxy AI Now brief feature and select the suggested Playlist tl listen to while getting ready with them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best earbuds I have owned
on October 10, 2025
Posted by: Venus96
[This review was collected as part of a promotion.] Love the earbuds. I love that I am able to still.be aware of my soroundings while listening to music, it also has the option to adjust automatically so if any sudden loud noises do occur it muffles them. Very sleek looking and long battery life. The little silicone lices come in 3 diffrent sizes for better fit. It has the option to work with the translation app using Galaxi AI to translate conversation in diffrent languages. There is a lot to play with an a lot I still need to learn. But so far I am very happy I got them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on October 10, 2025
Posted by: CeeGee
[This review was collected as part of a promotion.] Battery life is horrible. Have to move the buds around in order for the to charge correctly
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello CeeGee,
Thank you for sharing your experience with your Galaxy Buds3 Pro. If the earbuds and charging case are not charging properly, call us at 1-800-SAMSUNG for additional help. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. If the earbuds and charging case are not charging properly, call us at 1-800-SAMSUNG for additional help. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US