Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,920 Reviews)
Rating breakdown 12,920 reviews
5 Stars
8,810
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product.
(
3,493 out of
4,503)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Initial Impression
on October 10, 2025
Posted by: LoveSung123
[This review was collected as part of a promotion.] What I loved about the Bud 3 pro was the noises cancellation when I am in parties or supermarket. I also enjoy how it balanced the volume based on what I was watching or doing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's a bit better.
on October 10, 2025
Posted by: Yoshi4
[This review was collected as part of a promotion.] Sounds great, feels great in the ears no more of that scratchy feeling. Still falls out of my ears tho so I'll have to find some bigger cushion buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
a positive reception for its sound quality.
on October 10, 2025
Posted by: Mactruck313
[This review was collected as part of a promotion.] The Galaxy AI features include real-time language translation, voice commands, and environment-based sound optimization. However, the live translation has a noticeable delay, and some users find the voice controls unreliable, especially in noisy environments. Plus The active noise cancellation is very effective in most everyday scenarios but struggles to block out constant, deep sounds like airplane engines. The ambient sound mode, however, is highly praised as one of the most transparent available so I would suggest any Samsung product to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cancelation noise
on October 10, 2025
Posted by: Rick1972
[This review was collected as part of a promotion.] Excellent product, the cancelation noise is great, it deactivated once you start talking and it activate back automatically, its lightweight, fits good and doesn't bother your ears, charges fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music is life
on October 10, 2025
Posted by: Rokibul
[This review was collected as part of a promotion.] I love to play music full day. Its give me perfect fell
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Call Sound Quality + Ambient Sound 4 calls!
on October 10, 2025
Posted by: JohnnyDSFL
[This review was collected as part of a promotion.] I have been waiting since the Galaxy Buds first came out for a worthy upgrade to have Active Noise Cancellation, excellent call quality, and ability to hear ambient sound during calls. It took a while, but the Galaxy Buds3 Pro finally hit the mark on ALL requirements.
I need excellent voice quality on calls because I am a mobile professional and never know where I am going to be during a given workday. Subsequently, the background noise is not predictable. So, I have needed ear buds that compensate for background noise so my clients can hear me whether I am driving while it's raining, w/ A/C blasting, server fans at full blast, you name it... At the same time, I need to hear my voice level while on the call so I am not annoying people around me or people I am talking to, as well as needing to hear emergency vehicle sirens if I am driving on a call.
This line of ear buds hits the mark fantastically on all 3 requirements! I can hear my voice and all sounds on the call, my callers don't hear background noise when I am talking, even when using a blender! The active noise cancellation is great on flights, I get catch some sleep, and hear my music and or watch videos clearly w/o having to blast the volume. Lastly the voice quality on calls is great, people hear me clearly and I can hear them clearly. All this is delivered in form factor that perfectly fits my ears hours on end with comfort! Lastly, Galaxy AI FTW!
Thanks so much for finally meeting my needs on all these metrics!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not Air pods, go back to Samsung Buds Design!!!!
on October 10, 2025
Posted by: Djdutchlife
[This review was collected as part of a promotion.] Galaxy AI is great, the sound of these buds are what you expect from samsung, they sound amazing!!!! But samasung needs to get the microphones right!!! I have had all the buds except for the bean shaped and they all sound great but the microphones were always sub par compared to competition. I had my Buds Pro 3 for less than 6 months and the mics went out and I sent them in for repair and less than 2 weeks one side went out and shortly after the other side mic went out so I had to send them back in again. Wish I kept my Buds Pro 2 instead of trading them in. These were a waste of money. Samsung you really dropped the ball on these.
Value
2
Response from Samsung USBy R&R, October 22, 2025
Hello Djdutchlife,
Thank you for letting us know how it is going with your Galaxy Buds3 Pro. We appreciate your patience and your collaboration with our Samsung Support Team in getting your earbuds repaired. Your feedback is not lost on us, and it’s feedback like yours that keeps us striving. We hope from here on out you have a smooth ride with your Galaxy Buds3 Pro with the microphone repairs. Your review is highly valued and has been instrumental in shaping the areas where we can enhance our products. We thank you for providing your insight. We value you as a part of the Samsung team.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for letting us know how it is going with your Galaxy Buds3 Pro. We appreciate your patience and your collaboration with our Samsung Support Team in getting your earbuds repaired. Your feedback is not lost on us, and it’s feedback like yours that keeps us striving. We hope from here on out you have a smooth ride with your Galaxy Buds3 Pro with the microphone repairs. Your review is highly valued and has been instrumental in shaping the areas where we can enhance our products. We thank you for providing your insight. We value you as a part of the Samsung team.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features and Galaxy AI built in!
on October 10, 2025
Posted by: JustJade
[This review was collected as part of a promotion.] Obviously mentioning the built in Galaxy AI is essential, due to the adaptive noise canceling for when you need to know your surroundings but only some of it. It also really helps with live translate built straight in. The noise cancelling is amazing on all of the customizable settings! The only reason I rate 4 stars is for a long time the design flaw where the right bud has trouble charging is still there, but I believe that was fixed in the buds 3 fe
Value
4
Written by a customer while visiting Samsung US