Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,982 Reviews)
Rating breakdown 12,982 reviews
5 Stars
8,851
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
591
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Fantastic sound and noise canceling
on July 29, 2024
Posted by: Nick234
[This review was collected as part of a promotion.] I purchased the Galaxy Buds3 Pro and couldn't be happier. The sound quality it great and the noise canceling is as good as it gets. I own numerous ear buds and headphones from various different companies and these are as good as any and better then most of them.
My job allows me to wear my earbuds all day and these are very comfortable. I've forgotten that they were in at times.
And for an esthetic appeal, I really like the clear top of the case and how they LED light down the headphones light up when they connect.
All in all, these look good and sound good. Zero complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Omg the design it's just awesome
on July 29, 2024
Posted by: Oldbutnew
[This review was collected as part of a promotion.] Man I got these specially for the gym, but after trying them for other things man love them, they are really made for my samsung phone a.i. really hits it with them they arenjust unbelievable. The quality of sound the flashing lights wow . Love them in white.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds to-date
on July 29, 2024
Posted by: cklho818
[This review was collected as part of a promotion.] The new Buds3 Pro are comfortable earbuds woth great sound quality, A.I. features and design. It's a drastic upgrade from the Buds2 Pro which I also enjoyed until now. Great job Samsung, please continue to innovate and demonstrate what innovation really is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Buds 3 Pro review
on July 29, 2024
Posted by: CDJONES
[This review was collected as part of a promotion.] Sound quality was perfect with A I controlling the bass, and tweeters to bring the movies, and music alive. Love them to death.
Value
5
Written by a customer while visiting Samsung US
Posted by: Daka
Verified Purchase:Yes
It sometimes fails to connect for call despite being connected in phone. I believe an update is needed.
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Daka, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the calls connecting through your earbuds. We have shared a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team if you would like additional assistance with this experience. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Facebook
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
from Ct
Verified Purchase:Yes
Bad always falls no noise cancel with only 1 using
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Michael, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand our customers have specific needs and wants from their chosen device, and we would be more than happy to help you troubleshoot the features of your device that are not meeting your expectations. We have shared links to articles to help you in this matter with the fit and ANC setting of your earbuds. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
No different size ear buds attachment. MISSING
on August 10, 2024
Posted by: Tommy W
from Fort Lauderdale Florida
Expertise:Expert
Verified Purchase:Yes
No different sized ear buds included like the instructions say there are to be. Misleading
I would recommend this to a friend!
Features
2
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Tommy W, we appreciate you feedback on your Samsung Galaxy Buds3 Pro. We understand how important all of the accessories for your device are to you. We have provided a link to the Samsung Support Team to work with you directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever
on August 12, 2024
Posted by: RJAY247
[This review was collected as part of a promotion.] Most comfortable and best sounding to date. Quick setup and very nice app contorls.
Value
5
Written by a customer while visiting Samsung US