Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,921 Reviews)
Rating breakdown 12,921 reviews
5 Stars
8,811
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product.
(
3,493 out of
4,503)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Sound quality is great. Improve the design of buds
on September 30, 2025
Posted by: Reosamsung
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro set a new standard for sound quality and smart features, but are fundamentally hampered by a comfort flaw that Samsung must address.
Audio performance is fantastic—clear, balanced, and premium. Usability is top-tier; the transition to a stem-based design allows for perfectly engineered pinch and swipe controls, making volume and playback intuitive and reliable. The true headline, however, is Galaxy AI. Features like Real-Time Translation (with a Galaxy phone) and advanced Adaptive ANC, which intelligently tailors noise canceling to your surroundings (e.g., dampening a jet engine while allowing a voice announcement), deliver an unparalleled, futuristic experience.
Unfortunately, the new, angular design of the main earbud body, which sits deeper in the concha, causes significant discomfort and irritation for a notable number of users. This is a common complaint, with some finding the new shape virtually unwearable for extended periods or for simply resting their head. The issue prevents the Buds from being the ultimate all-day earbud they were designed to be.
The next generation requires a complete redesign of the earbud shell to a smoother, more universally ergonomic shape. The current Pro models are an engineering marvel in audio and AI, but a design rethink is mandatory to match that excellence with foundational, all-day comfort.
Audio performance is fantastic—clear, balanced, and premium. Usability is top-tier; the transition to a stem-based design allows for perfectly engineered pinch and swipe controls, making volume and playback intuitive and reliable. The true headline, however, is Galaxy AI. Features like Real-Time Translation (with a Galaxy phone) and advanced Adaptive ANC, which intelligently tailors noise canceling to your surroundings (e.g., dampening a jet engine while allowing a voice announcement), deliver an unparalleled, futuristic experience.
Unfortunately, the new, angular design of the main earbud body, which sits deeper in the concha, causes significant discomfort and irritation for a notable number of users. This is a common complaint, with some finding the new shape virtually unwearable for extended periods or for simply resting their head. The issue prevents the Buds from being the ultimate all-day earbud they were designed to be.
The next generation requires a complete redesign of the earbud shell to a smoother, more universally ergonomic shape. The current Pro models are an engineering marvel in audio and AI, but a design rethink is mandatory to match that excellence with foundational, all-day comfort.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Good day to you Reosamsung, Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We appreciate your feedback and enjoy learning how our products are positively impacting your life. You’ve highlighted many great features and shared thoughtful opinions on the design. We are continually working to improve sound quality, as well as the feel and appearance of our Galaxy Buds. Your insights help us better understand user needs as we develop new features. We value your input and are glad to have you as a part of the Samsung family. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally top buds from Samsung
on September 30, 2025
Posted by: SammyNotelove
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are seriously great. The sound is super clear with nice bass, and music and calls both sound awesome. The noise canceling is really impressive—it blocks out background noise without making things sound weird. They’re really comfy too, even after wearing them for a long time, and they stay in place really well. Battery life is solid—I can use them all day without needing to charge. They connect to my phone right away, and switching between my phone and tablet is super smooth. The touch controls are easy to use. Overall, just really solid earbuds that do everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best so far!
on September 30, 2025
Posted by: GalaxyBudsLover
[This review was collected as part of a promotion.] I do love the Buds3 Pro. I have set it up to read my info from the phone which is a game changer. They are easy to shutoff and change the volume. I like that if it hears me talking, it will go quite until I stop talking. Overall, the best Bugs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prefected for the overall samsung experiences
on October 1, 2025
Posted by: apandey9860
[This review was collected as part of a promotion.] The sound quality is exceptional.The vocal optimization brings voices forward with stunning clarity, perfect for music and podcasts. The Active Noise Cancellation is powerful, and I love how Voice Detect automatically pauses it when I speak. The fit is flawless, and the included ear tips ensured a perfect, comfortable seal. I use them for commuting, communication, and entertainment, and they integrate seamlessly into my daily routine. Galaxy AI features like this make the experience truly smart.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Savannah, GA
Expertise:Expert
Verified Purchase:Yes
sounds okay, but since I have an ear canal that isn't "normal" one side fits weird. This wasn't an issue with the original buds.
Features
5
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R, October 1, 2025
Hi Nick, Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback on sound quality and fit. Unlike the original in-ear buds that form a seal using suction for direct sound transmission, the Galaxy Buds3 Pro sit more loosely and rely less on ear shape. They include different-sized ear tips, so choose the correct size for a snug fit—this helps prevent sound leaks and enhances audio. Look for the L and R marks at the bottom of the earbuds. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the stem to direct the microphone toward your mouth. Adjust the earbuds by rotating them for comfort and use the fit test to confirm proper placement. We understand preferences vary, but we hope you find a good fit with your Galaxy Buds3 Pro. Thank you for your review. We’re grateful you chose Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on October 1, 2025
Posted by: Wifeysgalaxybuds
[This review was collected as part of a promotion.] Love my galaxy buds 3 pro!! The noise cancelation quality is unbelievable! Sound quality is fantastic so glad I chose to get these. I love all my Samsung devices all I buy is Samsung when available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, simple, no glitches, stylus is a plus
on October 1, 2025
Posted by: Agarcia1571
[This review was collected as part of a promotion.] Overall, great phone, I've had it for about a week after my previous phone's camera broke. The camera on this phone is fantastic, great specs, great storage space, I have some many apps downloaded and I can still download much more, does not lag, great size for my hands. I need to take so many notes at work and with the stylus it's super helpful since it's right at my fingers, I don't need to grab a note pad, it's the best upgrade I've done so far when it comes to phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These Buds Are For Me
on October 1, 2025
Posted by: Limdsay7898
[This review was collected as part of a promotion.] I have had numerous sets of ear buds and didn't realize what I was missing out on until I got The Galaxy Buds 3pro. WOW!!! You can automatically tell a difference in these Buds and any others I have tried. "Other Buds" always have one that never seems to give off the same volume or even sound. With my 3pros the sounds are so crystal clear in both ears. Your always getting the same volume when you have them both in, without any distortion. You get only clear sounds. No matter if listening to a podcast, music, and especially when you have them in while talking to aomeone, they are always crystal clear! I would and have suggested these to anyone looking for earbuds!!!
Value
5
Written by a customer while visiting Samsung US