Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,975 Reviews)
Rating breakdown 12,975 reviews
5 Stars
8,849
4 Stars
2,103
3 Stars
916
2 Stars
519
1 Star
588
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Veskoteque
Expertise:Expert
Verified Purchase:Yes
A little bulkier than the air pods and not as comfortable to sleep with because of the shaper edges.
Good microphones
Great battery
Good microphones
Great battery
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
I am rating these a 4 due to the fit, maybe it is just my ear but the fit does not allow me to experience the full Bass experience from the separate driver. Long time Samsung Bud user.
Written by a customer while visiting Samsung US
Posted by: Michele Y
from Medina, OH
Expertise:Expert
Verified Purchase:Yes
Much better than previous bud pros. The sound is great. Love the stems. It is so much easier to control the buds.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Fizo
from Detroit,MI
Expertise:Intermediate
Verified Purchase:Yes
This is an excellent earbuds. Battery longevity is what I am not too sure about.The earbuds sits perfectly to the ears. The sound is great.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
Expertise:Intermediate
Verified Purchase:Yes
The sound of the controls are much better and expected and definitely step up from the Buds Pro 2.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Elphoche
from Vidalia, GA
Expertise:Intermediate
Verified Purchase:Yes
My greatest concern was how well it would fit and if it would wobble when I am the gym. It passed that test. I love the clarity and immersive sound, which is very comparable to what I get from my Sony headphone. Although the ANC is not on the same level as that of the headphone which clamps over the ear, I will still buy this if I have to because I was very impressed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kent
from Vermont
Expertise:Intermediate
Verified Purchase:Yes
I miss the feel of the my old Samsung buds 2 but the sound on these are top notch and they are comfortable. The only real issue is that the "pinch" controls are strange to use
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Renee
from New York
Expertise:Beginner
Verified Purchase:Yes
Not exactly what I was expecting. Overall great sound. They look stylish. I'm a big fan of the stems. For my first pair of noise cancelling earbuds, they blew me away. Even with that, the adaptive sound needs some work. I work in a garage around buses and by no means use them for ear protection, but when air releases from a pressure valve it creates intense LOUD feedback through the earbuds, which then proceed to adapt to get quieter. This is a frequent and normal process for public transit buses, so I could only imagine walking past one on the street or while at a bus stop peacefully listening to music trying to block out the cityscape when bam, intense haptic feedback. The medium sized tips did break off. The silicone detached from the base as I attempted to pull it off per the instructional video. The small sized tips fit well so I won't be trying again. The buds are bigger than I am used to, I feel the need to constantly adjust them because they slowly slip out of place, breaking the seal, but they haven't fallen out yet. I'll have to buy 3rd party ear tips which is a little disappointing. One last thing, I wish there was a Setting to pick up on people talking to me, then adapt to ambient, instead of me having to speak "What did you say?" Just so I can hear them. Yes I can hold the stem for a few seconds but it just feels like I shouldn't have to do this and in those seconds I already missed half of what they said anyway. Not bad buds but much to be desired. I'm just glad I didn't pay full price for them.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Renee, we appreciate your feedback on your Ssamsung Galaxy Buds3 Pro. We understand how important the audio quality of your device is to you, and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the popping and feedback you mention experiencing. We have also included a link to the Samsung Support Team if this experience continues or you would like any assistance with features and settings of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US