Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,936 Reviews)
Rating breakdown 12,936 reviews
5 Stars
8,820
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
These are the greatest ear buds!!!
on September 10, 2025
Posted by: Jackisback
[This review was collected as part of a promotion.] They have great fit and great sound. These are really great earbuds and when you figure out where to touch and press they are very easy to use.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback about the great fit and sound quality. It’s awesome to see that you’re getting the hang of the pinch and swipe controls. We hope to take some time to try out the voice commands with your buds. You can control your music, adjust the volume, and answer calls just by speaking your command. If you have a voice assistant set up on your phone, like Bixby, your buds can work with that as well. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ZWil
from Fort bragg, California
Expertise:Intermediate
Verified Purchase:Yes
Im having battery issues and button issues on the left earbud. Im having issues contacting support. I dont know what to do. If they worked like they did for the first week, I'd give them 5 stars
I would recommend this to a friend!
Design
4
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, ZWil. We understand how frustrating it can be when the earbuds aren't performing as expected, especially after enjoying them initially. At Samsung, we want you to have the best experience possible, and we're here to help you with your concerns. To provide you with the support you deserve, we’d like to gather some additional information. Please reach out to Samsung Support so we can get started on assisting you. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MANOFGODIAM
from BRONXZ NY
Expertise:Expert
Verified Purchase:Yes
I have spent over 500dollars trying to find earbuds that has a high quality mic so the people i speak to only hear my voice and not the back ground. Ty Galxy Buds 3 pro. In you i have that and so much more there made to fit and not fall out in bumpy movement and has a nice battery life. Im very very pleased and have been bragging about you every since. Ty samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your detailed review! We're so glad to see that the Galaxy Buds 3 Pro have met your needs with their high-quality microphone, and that when people speak to you on the phone, they can hear you clearly. It's also reassuring to see that we stand out from the other buds you've tried. The Buds are designed with advanced machine learning technology that minimizes background noise, ensuring your voice comes through clearly, even in busy environments. Plus, Bluetooth Super Wideband improves call quality by doubling the audio bandwidth, making your conversations sound more natural. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DADA491
from NY
Verified Purchase:Yes
Unbelievable the sound lights and blocked out noise. 👍
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your thoughts! It's great to see that you’re impressed with the Galaxy Buds3 Pro. The sound quality and noise-cancellation feature truly elevate the listening experience! With Active Noise Cancellation, you can adjust the level to filter out unwanted background noise and let in just the right amount of ambient sound. If someone tries to chat while you’re enjoying your music, the Voice Detect feature automatically helps you hear what matters. The Siren Detect feature also keeps you safe by reducing unnecessary noise while allowing you to hear alarms and sirens. If you have any questions or need assistance, please reach out to Samsung Support anytime. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
A step backward for the Buds series
on September 10, 2025
Posted by: Erin Douglass
from Orange County CA
Expertise:Intermediate
I loved the OG Buds, Buds+, and Buds 2 Pros, but these... First off, the stalks look goofy. Maybe they're a million times better for voice quality. I don't know. I don't talk on the phone much. And the controls... On the previous models, volume control and pause/play was so easy! A single tap or tap and hold with a single fingertip. Heck, you could even use your upper arm! Now, you have to "pinch." I can't get it to work half the time. I don't know. I think they're a step backward. I hope the next gen of Buds are better.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, September 11, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Erin. Your feedback is crucial as we continue to make changes and improvements. We love to see that you've been a loyal Samsung buds owner for a while now, dating back to the original buds. We appreciate your feedback about the buds' stems and also the pinch and swipe controls. We recommend checking out the link attached to learn more about how the pinch and swipe controls work. You'll be surprised by all the ways that this feature helps improve your experience. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Baytown, texas . Usa
Expertise:Expert
Verified Purchase:Yes
Excellent product love to be part of samsung family thank you for everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you so much for your wonderful review, Antonio! We’re glad to see that you love being part of the Samsung family and that you’re enjoying your Galaxy Buds3 Pro. It’s great to know you appreciate the sound quality. The exceptional sound experience comes from our Dual Amplifier, which features our first-ever independently controlled woofer and tweeter. This design allows you to enjoy a broad spectrum of sound, revealing the tiny details in your music that make listening truly special. We appreciate your feedback, and if you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Evan
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They tend to fall out easier than the airpods pro2
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Evan! We noticed your concern about them falling out, even though it looks like you've had a good experience. A great first step is to make sure you have the right size ear tips. The Buds3 Pro comes with different sizes, and finding the perfect fit can make all the difference. A snug fit helps avoid sound leaks and enhances your listening experience. Here’s how to get them set up for the best fit: Check the bottom of the earbuds for the L and R directional marks. We recommend inserting the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also rotate them slightly until they feel just right. If you want to double-check the fit, you can use the earbud fit test available in the Galaxy Wearable app. We really want you to enjoy every aspect of your Buds3 Pro experience! If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Francisco CA
Verified Purchase:Yes
The sound it's amazing y this generation of buds is most faster than buds 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US