Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,973 Reviews)
Rating breakdown 12,973 reviews
5 Stars
8,847
4 Stars
2,103
3 Stars
916
2 Stars
519
1 Star
588
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Tyler
Expertise:Expert
Verified Purchase:Yes
3 and a half i couldn't put my finger on it but something is missing
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello Tyler, We appreciate you sharing your thoughts on your Galaxy Buds3 Pro, even if it's hard to pinpoint exactly what makes them special. The new design has been praised for its exceptional comfort, making them among the most comfortably fitting earbuds so far. Their sound quality is recognized as some of the best available, delivering a rich and blissful listening experience. If you find what makes these earbuds your favorite and the best, we're eager to hear about it. Meanwhile, explore features like Galaxy AI and Live Transcribe that come with your Galaxy Buds3 Pro. Thank you for your review, and we're glad to have you as part of the Samsung community. All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
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https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
wetewt
on October 9, 2025
Posted by: wetwet
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not great
on October 29, 2025
Posted by: Barb
from Phoenix, AZ
Expertise:Expert
Music quality is really good, noise cancelling is great but battery is poor 😔 they don't last long. You have to charge it almost every day. Very disappointed😞
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, October 30, 2025
Hi Barb,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Tageldin B Nour
from Louisville, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
It's fantastic in everything, noise canceling, sound quality and everything
I love it so much ❤️❤️❤️
I love it so much ❤️❤️❤️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All good
on November 17, 2025
Posted by: Luv 2 shop
Im not comfortable so I will seek comfortable since you seem to be socializing on the low
Written by a customer while visiting Samsung US
Customer Rating
5
Great soung, fit and features.
on November 21, 2025
Posted by: PopPo10101
[This review was collected as part of a promotion.] I love everything about the Bud3. Fit perfect and sounds amazing. Noise canceling work perfect and blocks all background noise.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrsjee
from MT
Expertise:Intermediate
Verified Purchase:Yes
I purchased these as an autogift for Christmas but they keep popping out of my ears even after I changed the ear tips and preformed the test. If I bend over, chew gum or yawn, pop they're out! It has become so annoying and I'm scared 1 might fall into the toilet bowl or a cooking pan accidently.
The audio quality is great and the noise canceling is wonderful. I've gotten used to the simple controls and the way they're "backwards" when sliding them back into the case to charge. Love that they're magnetic.
Overall good buy and would recommend.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, January 7, 2026
Hello Mrsjee,
Thank you for sharing your experience with Galaxy Buds3 Pro. It's great to hear that the audio quality, noise canceling, and intuitive controls stood out for you. Fit can feel different depending on activity level and personal comfort, and feedback like this helps improve understanding of real-world use. With strong sound performance, super-fast charging, and smart design details, Galaxy Buds3 Pro continue to provide an exceptional listening experience. Thank you for choosing Samsung.
How to Wear Your Samsung Galaxy Earbuds
https://www.samsung.com/us/support/answer/ANS10003302/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy Buds3 Pro. It's great to hear that the audio quality, noise canceling, and intuitive controls stood out for you. Fit can feel different depending on activity level and personal comfort, and feedback like this helps improve understanding of real-world use. With strong sound performance, super-fast charging, and smart design details, Galaxy Buds3 Pro continue to provide an exceptional listening experience. Thank you for choosing Samsung.
How to Wear Your Samsung Galaxy Earbuds
https://www.samsung.com/us/support/answer/ANS10003302/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Great sound
from WV
Expertise:Intermediate
Verified Purchase:Yes
Great and awesome ear buds with great sound thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hi Great sound,
Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US