Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,969 Reviews)
Open Ratings Snapshot
Rating breakdown 12,969 reviews
5 Stars
8,844
4 Stars
2,102
3 Stars
916
2 Stars
519
1 Star
588
78%of customers recommend this product. 
(
3,495 out of 4,506
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing buds!
on February 19, 2025
Posted by: Squanto7
[This review was collected as part of a promotion.] High quality sound
Great noise can canceling
Comfortable to wear for hours
Excellent battery life
Fast charging base!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
horrible quality
on March 6, 2025
Posted by: Jose
Verified Purchase:Yes
These are the poorest quality headphones I have ever had in my life.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 7, 2025
Hey Jose. We sincerely appreciate your feedback regarding your experience with the Galaxy Buds3 Pro. We hate to see that the buds did not meet your expectations so far. Your feedback is valuable as it helps us improve our products and services. The Galaxy Buds3 Pro were designed to offer a premium audio experience with features such as Adaptive Noise Control, high-resolution audio support, and a comfortable, ergonomic fit. It's disappointing to learn that you did not experience these benefits. We understand how important quality is when it comes to our devices and service. To better assist you, please provide more details about the specific concerns you encountered. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you soon and finding a solution that meets your needs. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Earbuds
on March 30, 2025
Posted by: AlwaysBeastMode
[This review was collected as part of a promotion.] These are hands down the best earbuds I've ever used. I use them to focus on working on special projects and the noise canceling feature is really one of the best out there. As soon as you put them on correctly they separate you from the outside world. The seamless actions across apps makes it easy to listen to any podcast. The pinch controls are so insanely cool, it's awesome! The Samsung wearable app walks you through on how to get the best fit. Most times I look for something to listen too just to use them!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for sharing your amazing review of the Galaxy Buds3 Pro! We’re thrilled you find them to be the best earbuds you’ve ever used. The noise-canceling feature is designed to help you focus, and it’s great to hear it effectively blocks out distractions. We’re glad you enjoy the seamless app integration and the unique pinch controls. These features are meant to enhance your experience. It’s also wonderful to know the Samsung Wearable app helped you find the perfect fit. Thank you for sharing your feedback! We hope the Galaxy Buds3 Pro continues to elevate your listening experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new buds
on April 6, 2025
Posted by: HarleenQuinzel
[This review was collected as part of a promotion.] Really easy to set up with my new Galaxy S25 Ultra. The audio is very clear and noise cancelationis fantastic. Love the easy tap/squeeze features to quickly turn it on/off.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for reaching out, Harleen. It's great to hear about your positive experience with the Galaxy Buds3 Pro. We're glad to hear about the Buds3 Pro's seamless setup with your Galaxy S25 Ultra. The high-resolution audio ensures crystal-clear sound, while the Adaptive Noise Control powered by Galaxy AI delivers exceptional noise-canceling capabilities, allowing you to immerse yourself in your listening. The intuitive pinch controls make managing features like active noise cancellation incredibly convenient. Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Earbuds
on May 18, 2025
Posted by: FloDawg
The app doesn't work for these earbuds. Should of bought different kind. Waste of money
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for your feedback regarding the Galaxy Buds3 Pro, Flo. We understand that you may be having some difficulty trying to get access to the wearable app. The Buds3 Pro is designed to pair with almost any Android smartphone seamlessly, and the Galaxy Wearable app offers additional sound settings to enhance your listening experience. We would like for you to reach out to us at Samsung Support so we can gather more information and assist you further. Your satisfaction is important to us, and we want you to enjoy your buds to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on May 27, 2025
Posted by: Chuck
from Oklahoma City
Expertise:Expert
Verified Purchase:Yes
Great sound, great fit, all around a great product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
We appreciate you taking the time to share your fantastic feedback on the Galaxy Buds3 Pro, Chuck! We're elated to see that you're enjoying the sound quality and comfortable fit that these buds provide. With Adaptive Active Noise Cancellation powered by Galaxy AI, you can immerse yourself in your music while remaining aware of your surroundings. Your satisfaction means a lot to us, and we’d love to hear more about your experiences in the future! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
"Fallout 3Pro"
on June 2, 2025
Posted by: SC10
from Colorado
Expertise:Intermediate
Traded in the first set of new buds for these with the same outcome. They NEVER stay in your ear, especially when working out. They even start slipping while walking. And yes, I tried every ear size multiple times... Do us all a favor Samsung, run better QC tests with active people, not people in a lab.
Went back to my over the ear Beats...
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro! We understand how important it is for earbuds to stay in place, especially during workouts. Since you've already tried the different ear tip sizes, we recommend giving the Fit Test a try in the wearable app. This feature can help ensure you're getting the best fit and performance from your Buds. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Buds, but not the best.
on June 7, 2025
Posted by: Nadascar
[This review was collected as part of a promotion.] The buds 3 pro are great. But the fit is alot better on the buds 2 pro.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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