Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,975 Reviews)
Open Ratings Snapshot
Rating breakdown 12,975 reviews
5 Stars
8,849
4 Stars
2,103
3 Stars
916
2 Stars
519
1 Star
588
78%of customers recommend this product. 
(
3,495 out of 4,506
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Galaxy Buds3 Pro
on August 15, 2025
Posted by: NaZ123
[This review was collected as part of a promotion.] AI features are amazing. Only negative for me is that it falls off at times.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 15, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro, Naz! It's great to see that you find the features impressive! To make the most of your audio experience, it's critical to have the right size ear tips for your ears, as a snug fit will eliminate any gaps between the ear tips and your ears. This helps prevent sound leaks and ensures optimal audio quality. If you need assistance changing the tips, be sure to check out our guide for detailed instructions. Once you have the correct tips in place, check the bottom of the earbuds for the directional marks; you’ll see an L for left and R for right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the position by rotating them forward and backward until the fit feels just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to ensure they fit snugly. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on August 15, 2025
Posted by: QMarley
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 works seamlessly with my Galaxy 24. The touch controls are easy to understand and functional. When using Galaxy AI, there is no need to remove the budsfrom your ear. You can use voice control or open the app function from your phone to use the AI. The live transcribe works great with Buds. The charging case keeps a charge for more than 3 days for me which is great.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
It's great to hear from you, QMarley. We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro! It is great to know that they work so seamlessly with your Galaxy S24. Our touch controls are designed to be intuitive, so it is awesome that you found them easy to use. We are particularly proud of the Galaxy AI features. Voice commands allow you to interact without needing to take the buds out of your ears. It's also awesome to see that you are enjoying the live transcription feature. Plus, having a charging case that lasts as long as these do is definitely a game-changer for on-the-go users. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound quality and features
on August 15, 2025
Posted by: Vatvys
[This review was collected as part of a promotion.] I am using buds3 pro for my daily routine, excellent sound quality and very good noise cancellation for Teams meetings, practically I am standing on a bust street while attending the meetings and nobody gets a smallest surrounding noise.
Listing to music is a feeling in itself
The fitting is so perfect that you don't realise that a devise is being used.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you so much for your wonderful feedback about the Galaxy Buds 3 Pro, Vatvys! It's great to see that you’re enjoying the excellent sound quality and effective noise cancellation during your Teams meetings. It's awesome to see that you have clear audio experiences, even in busy environments! We designed the Buds 3 Pro to offer an immersive listening experience, whether you’re enjoying music or participating in calls. The snug fit is a crucial aspect, and it’s great to know that it feels so comfortable for you. Your experience truly highlights the features we aimed to deliver! If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I should have bought it earlier!
on August 15, 2025
Posted by: Constantine
from Milwaukee, WI
Expertise:Intermediate
Verified Purchase:Yes
Excellent noise cancelling. Very convenient buds adjustments via phone. Excellent sound. Tons of settings to adjust for various tasks and environments. Small size allows you to carry it near everywhere.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for your review of the Galaxy Buds3 Pro, Constantine! It's wonderful to know that you’re enjoying the excellent noise cancellation and sound quality. We're glad you're making the most of the advanced settings in the Galaxy Wearable app, like Noise Control and Adaptive EQ, to enhance your listening experience. The Pinch Control feature is a great way to make adjustments easily. We appreciate your feedback and are glad you're having a great experience with your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Form Factor & Sound Quality
on August 15, 2025
Posted by: JagP
from Virginia, Reston
Expertise:Expert
Verified Purchase:Yes
These Ear-Buds are great and with a small factor to fit in my small ears. Also the sound quality and fidelity is great!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jag! We love the fact that they fit comfortably in your ears and that you enjoy the sound quality and fidelity. If you want to improve the fit even further, make sure to try out the additional bud tips that come with your earbuds. They can make a big difference! Also, be sure to check out the equalizer feature for a more customized sound experience. If you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Product!
on August 15, 2025
Posted by: CHolly
from California
Expertise:Beginner
Verified Purchase:Yes
Bought these for my husband and he LOVES them. The sound quality is amazing, he loves the noise canceling & we both agree they're better than my AirPods Pro 3 earbuds. I'm kinda jealous.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your thoughts with us! We really appreciate hearing from our valued customers. It’s great to know that your husband loves the Buds3 Pro you got him! The sound quality and noise-cancellation features are designed to make the experience immersive, and it’s nice to see they’ve made such a difference for you both. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for choosing Samsung, and we hope your husband continues to enjoy his gift! If you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Quality, Great Battery Life
on August 15, 2025
Posted by: Jugbug93
[This review was collected as part of a promotion.] I use my buds mostly while driving and at work. They have amazing sound quality, they're super durable and have awesome battery life. I usually only have 1 bud in due to the environment I work in and the battery in that bud usually lasts me ~9 hours of my 10.5 hours shift.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're elated to see that you're enjoying the amazing sound quality and durability, along with the impressive battery life. It’s great to see you taking a safe approach by using one earbud while you work. Have you tried the Ambient Sound feature yet? It might enhance your experience even further by adjusting to your environment. If you ever have any questions or concerns, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on August 15, 2025
Posted by: AegisZephyr
[This review was collected as part of a promotion.] The sound quality is amazing, the noise cancelling is amazing and there's 3 different options for cancelling intensity. They fit very comfortably in the ear and don't tend to fall out when moving around.
The Galaxy AI works very well with my Z Fold 5 and the Buds3 Pro. I can just say what I want the music to do while wearing the buds and the AI will do it for me. For example, I can say "skip song" or "pause" or "volume up/down" it's nice having that handsfree feature.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Aegis! It's great to see that you appreciate the sound quality and effectiveness of the noise cancellation feature. We're glad that your earbuds fit comfortably and stay secure even when you're on the move. It's also exciting that you’re enjoying the Galaxy AI feature with your Z Fold5. The hands-free music control through voice commands adds so much convenience to your listening experience. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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