Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Super loose
on August 4, 2025
Posted by: Mercury
[This review was collected as part of a promotion.] Minus 2 stars for fit. They keep falling out. I wear them for the gym, slightest yoga movement they slip out. Whenever I take my shirt off they fall out. Barely touch them they fall out. The features are cool. Idk what the AI features are cause most of the time is spent picking them off the floor. Was is Germany, tried the translator but kept giving me wrong translation. Wasn't able to hear it correctly. Sound is good. The cancelation is ok. Still hear sound. The feature when talking making sound go low is kinda annoying, especially when I'm singing along. Overall ok. Prefer my old buds 2 as far as fit is concerned. Oh yeah, and battery life sucks.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro, Mercury! We understand how frustrating it can be when the fit isn’t quite right. To optimize your experience, please ensure you’re using the correct size ear tips. The Galaxy Buds3 Pro come with multiple sizes, and a snug fit is crucial for preventing sound leaks and ensuring optimal audio. We also recommend running the earbud fit test in the Galaxy Wearable app to check that they fit your ears perfectly. Regarding the live translation feature, please make sure that both your earbuds and phone are updated to the latest software. Keeping everything current helps enhance performance, especially with features like the Interpreter mode. As for battery life, the Galaxy Buds3 Pro offer an impressive up to 26 hours of playtime per charge, and this can be extended to 30 hours with a fully charged case. To conserve battery power, remember to store them in the charging case with the lid closed when you’re not using them. You can also adjust notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you’re using iOS, to maximize battery efficiency. We appreciate your feedback and hope these tips help you make your experience with the Buds3 Pro even better. If any of this persists, please be sure to reach out ot us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good overall but issue w/blade
on August 4, 2025
Posted by: Samsamo
[This review was collected as part of a promotion.] Good sound quality, good fit, easy to adjust and lots of embedded options. Running with a hoodie on with this is not ideal as the "blades" tend to rub on the material causing unnecessary noise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love them quality is amazing and the sound is so g
on August 4, 2025
Posted by: Sharon
[This review was collected as part of a promotion.] They are amazing better than the last ones I had the sound is so much better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features.
on August 4, 2025
Posted by: WhoDat09
[This review was collected as part of a promotion.] The device is very clear and I can talk to the other person the phone great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on August 4, 2025
Posted by: IMercury2099
[This review was collected as part of a promotion.] I love my buds 3 pro, using the IA to translate.in real time its helping me a lot to be able to comunícate with my clients in a more efficient way.
First headphones I really like for the clarity of the voices when I'm answering a phone call.
Thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Perfect!
on August 4, 2025
Posted by: PONCHO
[This review was collected as part of a promotion.] Love the Ai translate and the quality of sound the noice cancellation is perfect and the fit is just made for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The controls are little annoying
on August 4, 2025
Posted by: Vilk88
[This review was collected as part of a promotion.] The control are easy enough but very sensitive. But it sounds great and fits well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Utilitarian
on August 4, 2025
Posted by: Ponyopeanuts
[This review was collected as part of a promotion.] I like the voice control and ambient mode sound quality and pairing is very good.
Value
5
Written by a customer while visiting Samsung US