Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,966 Reviews)
Rating breakdown 12,966 reviews
5 Stars
8,842
4 Stars
2,102
3 Stars
915
2 Stars
519
1 Star
588
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Enterprise, NV
Expertise:Intermediate
Verified Purchase:Yes
Just like the AirPods Pro 3's. Similar design and functionalities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
What’s up Tech Dad,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Danny
from El Paso, TX
Expertise:Intermediate
Verified Purchase:Yes
I've always been a big Samsung fan. And this product is no disappointment. Just having a little issue with the ear bud fittings. Other than that, the sound, the design are on point as they use to say!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Danny,
Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Chelsea
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Im using these my new buds for work and so far they’ve been great!
Response from Samsung USBy R&R, February 10, 2026
Hello Chelsea,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
terrible battery life
on February 16, 2026
Posted by: DJGJ
Expertise:Intermediate
battery is terrible drains when not in use at a rapid pace compared to previous generations , sound quality is just ok for the price, i honestly would not recommend these, only positive i can give is the ease of connectivity to samsung devices.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there DJGJ,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Buds3 Pro
on February 28, 2026
Posted by: Shay
from Miami Fl
These are the worst headphones I have ever bought. They hurt my ears so badly after just a short time of wearing them. They are extremely uncomfortable and not designed well at all. I honestly regret buying them. Total waste of money. I would not recommend these to anyone.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 3, 2026
Hi Shay,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort is subjective, and finding the right fit is essential for enjoyment. The Galaxy Buds3 Pro are designed with immersive sound, active noise cancellation, and various ear tip options to ensure a secure and comfortable fit for a wide range of listeners. Trying different tip sizes can often lead to a more personalized fit and an enhanced overall experience. We appreciate your honest feedback, as comfort remains a top priority in our audio innovation. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort is subjective, and finding the right fit is essential for enjoyment. The Galaxy Buds3 Pro are designed with immersive sound, active noise cancellation, and various ear tip options to ensure a secure and comfortable fit for a wide range of listeners. Trying different tip sizes can often lead to a more personalized fit and an enhanced overall experience. We appreciate your honest feedback, as comfort remains a top priority in our audio innovation. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim nit case
on March 9, 2026
Posted by: Ricardo
[This review was collected as part of a promotion.] This case is very protective build with a strong material that you don't think some times that your phone has a case in it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Francisco
from El Paso, Tx
Expertise:Expert
Verified Purchase:Yes
Low quality design, impossible to connect via Bluetooth to other Samsung devices.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Hi Francisco, we appreciate your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the connection of your earbuds to any Bluetooth enabled device. We have provided a link to an article to help you with the connection. We have also provided a link to the Samsung SUpport Team if you continue to experience difficulty with your connection. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jessica
Verified Purchase:Yes
These buds are amazing! The sound on them for streaming movies and music sounds like you are in a theater.
Written by a customer while visiting Samsung US