Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,966 Reviews)
Open Ratings Snapshot
Rating breakdown 12,966 reviews
5 Stars
8,842
4 Stars
2,102
3 Stars
915
2 Stars
519
1 Star
588
78%of customers recommend this product. 
(
3,495 out of 4,506
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
🎧 Galaxy Buds 3 Pro Review 💥✨️🔥
on July 15, 2025
Posted by: Maisaigon
[This review was collected as part of a promotion.] 🎧 Galaxy Buds 3 Pro Review
These earbuds are 🔥!
Crystal-clear sound with rich bass
Next-level noise cancellation (blocks everything!)
Super comfy fit + sleek new design
Battery lasts all day, and the touch controls are smooth
Seamless connection with my Samsung phone
Honestly, best buds I’ve used so far – perfect for music, calls, and daily life. 🙌
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Hi Maisaigon! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know you’re enjoying the crystal-clear sound and rich bass. We put a lot of effort into providing that immersive experience. We're glad to see that the noise cancellation is performing well, allowing you to fully enjoy your music and calls without distractions. We love that you find them comfortable and like the sleek design. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Funky smell change to aac
on August 16, 2025
Posted by: Corina
from El paso tx
Expertise:Intermediate
Verified Purchase:Yes
The initial way they connected with the Samsung version made everything soundof static. And I swapped it to that same version that the airpods uses it works fine. My only real complaint is that they smell funky, no matter how many times i clean them especially the rubber tips. Just have a weird funky smell. And so does the case even when you take them out, even when you leave them out to air out, and it kind of is like a burnt or mold type smell. It's just real weird and funky, that's my main complaint as far as how they work, they work well after changing the initial bluetooth connection style and it's basically the kodak in the way that they connect, so instead of the samsung version, it's the aac version that works best for all app and phone sounds.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Corina. We understand that you’ve noticed a smell coming from the earbuds. This can sometimes occur due to the materials used when they're connected via Bluetooth or while charging. If the scent is concerning to you, we recommend having them evaluated by an authorized service technician for peace of mind. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Additionally, if you find that the earbuds are getting hot to the touch, it’s best to have them serviced promptly. Your comfort and satisfaction are our priorities, so please don't hesitate to reach out to us at Samsung Support for further assistance if needed. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Broke in 6 months. Poor quality standards
on August 17, 2025
Posted by: PaBob2009
[This review was collected as part of a promotion.] Broke in 6 months. Poor quality standard.
Pathetic quality and very flimsy.
Sound quality is poor..
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! To assist you better with the issue of the buds breaking, we would need to gather some additional information. Please reach out to us at Samsung Support so we can get started. Also, keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. You may also consider adding additional coverage with Samsung Care+ on eligible devices for extended protection and additional support. We look forward to hearing from you and helping you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never had better quality earbuds before these.
on August 20, 2025
Posted by: IwasH3r3
[This review was collected as part of a promotion.] The Buds have amazing bass along with great NC. You don't need it on high volume to enjoy music or videos sounds their very comfortable and have long battery life. I'm very happy with how well they work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on August 26, 2025
Posted by: Fran374
[This review was collected as part of a promotion.] I've been using the galaxy buds pro and what I love the most is the noise cancelation I use them daily at work to protect my ears from the noise that all the tools that I used and when the battery is dying they charge very fast and the music quality is very good way better than all other earphones that I had in the past.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't for well, sounds is meh
on August 28, 2025
Posted by: Jerome
Verified Purchase:Yes
Fit is not that great. Sound is not great. Pinch and volume functionality is awkward
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jerome! To make the most of the pinch feature, it’s important to know the location of the pinch area. We will include a link to the manual for visual reference. For detailed instructions on how to use the pinch and swipe gestures effectively, please refer to pages 24 and 25 of the manual. Since you have concerns about the fit, be sure to try out the additional earbud tips that come with your buds. You can also use the Fit Test feature in the Wearable app to find the best fit for you. Additionally, for customizing the sound to your personal preference, don’t forget to use the Equalizer feature. You can select from several different equalizer options and enjoy the same music with a different and unique sound. If you have any further questions or concerns, feel free to contact us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
⭐️⭐️⭐️⭐️⭐️ Review for Samsung Galaxy Buds 3 Pro
on August 28, 2025
Posted by: Police
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ Review for Samsung Galaxy Buds 3 Pro
The Samsung Galaxy Buds 3 Pro are truly impressive and worth every penny. The sound quality is rich, balanced, and crystal clear, with deep bass and sharp highs that make music, podcasts, and calls sound amazing. The active noise cancellation is outstanding—it blocks out background noise effectively while still offering an ambient mode when you want to stay aware of your surroundings.
Comfort is another big win. The Buds 3 Pro fit securely and feel light even during long listening sessions, making them great for workouts, travel, or everyday use. The design is sleek and modern, and the case is compact with a premium feel.
Battery life is excellent too, easily lasting through the day with fast charging support. On top of that, seamless Galaxy ecosystem integration makes switching between devices smooth and effortless.
Overall, the Galaxy Buds 3 Pro deliver top-tier performance, comfort, and style. Perfect for anyone who wants premium wireless earbuds without compromise.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your wonderful review of the Galaxy Buds 3 Pro! We appreciate you taking the time to share your thoughts. It’s great to know that you enjoy the rich and balanced sound quality. The deep bass and sharp highs are designed to enhance your experience with music, podcasts, and calls. We're glad you find the active noise cancellation effective. It’s built to block out background noise while allowing you to switch to ambient mode when you want to stay aware of your surroundings. This feature is especially useful for your active lifestyle. Comfort is very important to us, so we are happy to know that the Buds fit securely and feel light even during long sessions. They are designed for workouts and everyday use, and it sounds like they meet your needs perfectly. We appreciate your service as a police officer. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not great for communication use just movies/music
on August 30, 2025
Posted by: Tron84
from Arizona
Expertise:Intermediate
A big price tag for Bluetooth headphones that only is good for is listening to music or movies. Using for talking is non existent. Every phone call taken on my buds no one can hear me.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand that communication is just as important as enjoying music and movies. If you're having challenges with call quality, please check the battery status of your earbuds. If the battery is low, charging them can make a difference. You can monitor the battery level conveniently through the Galaxy Wearable app. Additionally, it's important to inspect your earbuds for any build-up of dirt, earwax, or debris, especially around the microphone. Regular cleaning can significantly improve sound quality. Make sure to check the air ducts and speakers to ensure they’re clear as well. You may also want to examine your earbuds for any physical damage, like a cracked case or any loose parts. For more detailed troubleshooting options regarding the sound quality you’re experiencing on calls, please refer to the link provided. Should this persist, we encourage you to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#:~:text=If%20your%20Galaxy%20Buds%2C%20Galaxy,Samsung%20earbuds%20using%20a%20computer
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Written by a customer while visiting Samsung US
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