Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,082 Reviews)
Rating breakdown 13,082 reviews
5 Stars
8,928
4 Stars
2,120
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Murray
Verified Purchase:Yes
I had the previous Galaxy Bud2 and never enjoyed those. I upgraded to the Earbuds 3 and the reason why I have mixed emotions, the sound is great, but the fit li still not good. I wear the. In a chair because they will fall out if I am active. I have tried multiple combinations of ear tips and none are secure - the bud will fall out. I dare not wear outside. the app only works when the case is open-how do I find the buds in the case if that falls out?
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
Response from Samsung USBy R&R Team, July 5, 2025
Hi Murray! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you love the sound quality. However, we understand that finding the perfect fit is essential for enjoying them to the fullest. To assist you in achieving a better fit, we’d like to provide some helpful links that will guide you through selecting the best ear tips. Additionally, we will share a link that outlines the various features and how to utilize them effectively. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
The overall fit
on July 3, 2025
Posted by: Elite3041
[This review was collected as part of a promotion.] The design of these earbuds appears to be quite impressive. The integration of artificial intelligence is certainly a welcome addition to the user experience. Enhancing the bass response further would undoubtedly elevate the audio quality. Achieving a more secure fit within the ear canal remains a key area for improvement. These enhancements would create a truly exceptional listening experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect! But missing something...
on July 3, 2025
Posted by: Unfilteredcriticisms
[This review was collected as part of a promotion.] The galaxy bud3 pro are a perfect product from the Ai features like live translations to imthe voice commands that help during a busy day the battery life last most of my day and I usually only have to charge my case about once a week and paired with the s25+ I get the best sound you can even play with the accessibility menu to enhance the ambient sound to hear like a superhero but even with these amazing features it feels like something is missing i don't know what and cant wait to see what samsung brings next to their buds line up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on July 3, 2025
Posted by: RocSolid247366
[This review was collected as part of a promotion.] I love the Galaxy Bud3 Pro ear buds. I use them when I enter act with "Galaxy AI", streaming, listening to music, and the best feature of all Translation. R
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fit and the sound.
on July 4, 2025
Posted by: Queenb
[This review was collected as part of a promotion.] I can run and they stay in with a nice snug fit and the sound is clear when Im trying to block out the outside noises
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound
on July 4, 2025
Posted by: Seanhan818
[This review was collected as part of a promotion.] Beautiful small clear sound quality and nice
Vest sound clear sound
Vest sound clear sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding!
on July 4, 2025
Posted by: Jmorris
[This review was collected as part of a promotion.] Perfect function of Galaxy AI
I work in a shop and can be on a phone call while using these earbuds next to someone using an impact hammer and the person on the other end never misses a word.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've owned yet!
on July 4, 2025
Posted by: Androidguy1
[This review was collected as part of a promotion.] I'm in my car all day. My regular car bluetooth is terrible. When I use the Galaxy buds3 pro everyone tells me they hear me great!
Plus with the great noise canceling, I hear them as well.
The one flaw is it's sensitive to touch. If it gets loose in my ear and I adjust it. I lose the call.
I still give this 5 stars. As it's way beyond in the galaxy of all the other buds I've tried over the years.
Plus with the great noise canceling, I hear them as well.
The one flaw is it's sensitive to touch. If it gets loose in my ear and I adjust it. I lose the call.
I still give this 5 stars. As it's way beyond in the galaxy of all the other buds I've tried over the years.
Value
5
Written by a customer while visiting Samsung US