Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,965 Reviews)
Rating breakdown 12,965 reviews
5 Stars
8,841
4 Stars
2,102
3 Stars
915
2 Stars
519
1 Star
588
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazingly superior
on June 22, 2025
Posted by: Aj214816
[This review was collected as part of a promotion.] Wow, these new earbuds are a total game changer! I was seriously frustrated with my old pair, always having connection issues and the sound quality was just okay. These new ones have fixed everything, and I can actually enjoy listening to music again. Seriously recommend upgrading if you're on the fence! I'm so glad I finally did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on June 22, 2025
Posted by: MsMaserati26
[This review was collected as part of a promotion.] Thr sounds quality is amazing along with the slick design I highly recommend to my friends and family.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
They arent the best and they dont hold a charge unfortunately not worth the money.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Jesse. We really appreciate your feedback and we want to make sure you have the best experience with your buds. We see that you may be experiencing some challenges regarding the battery life of your buds. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To conserve battery power, please keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings in the Galaxy Wearable app on your connected phone or in the Galaxy Buds app if you’re using iOS. If you find that the battery performance does not improve, please reach out to us at Samsung Support for further guidance. -Kelviln
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Written by a customer while visiting Samsung US
Customer Rating
3
NOT A MAJOR UPGRADE FROM THE PRO BUDS 2
on June 24, 2025
Posted by: DOMINANCE23
[This review was collected as part of a promotion.] THE BUD ARE TOO LONG FOR THE EARS AND A CARBON COPY OF THE AIRPODS WHICH SUCKS!!!! THEY SHOULD'VE KEPT THEM WITH THE STYLE OF THE 2'S!!!! YOU CAN'T TURN THESE DOWN IN A INSTANT LIKE YOU COULD THE 2'S AND PLUS THEY DON'T OPERATE SOMETIMES TOO THE COMMANDS YOU HAVE THEM SET FOR!!!! THEY NEED TO GO BACK IN THE LAB AND TWEAK THE DATA AND BUDS
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Thank you for reaching out to share your honest thoughts about the Galaxy Buds3 Pro. We always strive to ensure our customers have the best possible experience with our devices. If you're experiencing challenges with the touch commands not working, please try the following troubleshooting steps. First, ensure that your earbuds are properly connected and fully charged, check for any available software updates, and verify that the voice or touch controls are enabled in the Galaxy Wearable app. If these options are not working, you may need to reset your buds using the Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to happen, we encourage you to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good for my job
on July 1, 2025
Posted by: redrock
[This review was collected as part of a promotion.] Like the buds I use it at work excellent device for my personal use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound, Great Fit, Great Buds
on July 2, 2025
Posted by: Fold4Buds3
[This review was collected as part of a promotion.] I have owned previous Galaxy Buds. The Galaxy Buds3 Pro are definitely the best there has ever been. The ANC while I'm working on projects or doing yard work has been fantastic. The sound is amazing and I have not found any other earbuds that compare. The ability to configure settings and check battery levels from my Galaxy Fold is super handy and makes it so easy to keep track of when they need charging. I use these Galaxy Buds3 Pro everyday and can't imagine using anything else. I highly reccommend them to anyone looking for great sounding, reliable true wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds more like AI buds
on July 9, 2025
Posted by: Praneeth
[This review was collected as part of a promotion.] I use the buds in my day to day work. They are absolutely fantastic and Galaxy AI is the cherry on top. They are very resilient and charging holds well as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Audio with Galaxy Buds 3 Pro + Galaxy
on July 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Just got the Galaxy Buds 3 Pro and I’m seriously impressed. The sound quality is crystal clear, with amazing bass and active noise canceling that actually works even in busy areas. But what surprised me most is the integration with Galaxy AI — it's like having a smart assistant inside my ears.
Using Galaxy AI, I was able to try real-time translations and enhanced call clarity, which came in super handy while traveling. The earbuds also adapt to my surroundings, automatically adjusting sound settings. It’s not just a feature — it’s like the Buds think for you.
Comfort-wise, they fit great and stay secure, even during workouts. The design is sleek, and the battery life lasts me through the day.
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you're impressed with the crystal-clear sound quality, powerful bass, and its effective active noise cancellation. It's great that Galaxy AI is enhancing your listening experience, especially for real-time translations while traveling. We designed the Buds to adapt to your surroundings and to provide comfort during workouts, so it's great to see that you're enjoying their fit and design. If you ever have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US