Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
This product has a big issue
on June 2, 2025
Posted by: 20yearsSamsungUser
[This review was collected as part of a promotion.] The left side of the earbuds consistently experiences issues. It either fails to charge or cannot establish a connection. Despite thorough cleaning, the problem persists.
I have removed the earbuds from the phone and reconnected them, but the issue remains unresolved. I will need to gently place the left earbud into the case or hold it in place for charging.
Compared to the bubs pro 2. It would be a better option.
The sound quality Compared to the 2nd is not much different. The only thing make 3rd stand out is you will be able to touch and adjust the volume with only one earbub instead of the 2nd
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
It's great to hear from you. We love to see that you've been with us for 20 years! Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be to deal with challenges with the left earbud, especially after you've tried various troubleshooting steps like cleaning and reconnecting. Since you've already explored those options, we recommend reaching out to Samsung Support so we can take a closer look and assist you further. It's important to us that you have the best experience with your earbuds. We also want to remind you that the Galaxy Buds come with a 12-month limited warranty for manufacturer defects. If it’s of interest, Samsung Care+ is available for eligible devices, offering extended protection and support. Our goal is to ensure you get the most out of your experience, and we look forward to resolving this for you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is great
on June 2, 2025
Posted by: Yazcam12
[This review was collected as part of a promotion.] This product offers a truly exceptional user experience. The advanced AI features are remarkably innovative and impressive. It seamlessly integrates into daily tasks, simplifying complex processes with ease. The overall design is elegant and intuitive. It's clear that a great deal of care and attention went into developing this product.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for your review of the Galaxy Buds3 Pro, Yazcam12! We’re elated to see you’re enjoying the superior sound quality and adaptive noise cancellation. We designed them for comfort during extended use, and it’s great to know they fit seamlessly into everything you do. If you ever have questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great while they last
on June 2, 2025
Posted by: Mandorakat
[This review was collected as part of a promotion.] They were great for a while, maybe 2 years
? Then the left bud just went to a very low volume. Later longer than expected tho. So I'm not too mad about it. Will replace with more buds like I did with the last pair.
? Then the left bud just went to a very low volume. Later longer than expected tho. So I'm not too mad about it. Will replace with more buds like I did with the last pair.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best earphone ever
on June 2, 2025
Posted by: Rodrigoms345usa
[This review was collected as part of a promotion.] This is the best earphone, i so happy to have one of this, it's very nice use galaxy ai with this earphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit love live time transformation
on June 2, 2025
Posted by: Layra31
[This review was collected as part of a promotion.] Perfect for the gym literally cancelled outside sound perfect when you're focusing on music and videos watching movies perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds I've Used By Far!
on June 2, 2025
Posted by: DavidM
[This review was collected as part of a promotion.] Using these earbuds during work, my workouts and flights have been a life saver! The AI helps me search things on the go without pulling out my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great touch features
on June 2, 2025
Posted by: Galaxy25
[This review was collected as part of a promotion.] This products touch features including pinch feature works great and is better for accidental touching also being able to raise and lower the volume on ear buds is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it 100%
on June 2, 2025
Posted by: PBFalc0n
[This review was collected as part of a promotion.] I've been using Samsung stuff for a bit, and the Buds3 Pro are totally worth it. The sound and noise canceling are way better than the older Buds. And the new touch controls are awesome; I can do everything—play, pause, skip, volume, noise control—all on one bud.
Value
5
Written by a customer while visiting Samsung US