Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Having issues
on June 2, 2025
Posted by: TheZohan16
[This review was collected as part of a promotion.] I'm having issues with the speaker and the mic people can hardly hear me then I can bearly hear them the voice controls work when they want too.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, TheZohan16! Your feedback is incredibly valuable and helps highlight areas for improvement. If the volume is lower than expected or the microphone isn’t working well, try cleaning the microphone hole, speaker, and air duct. Detach the ear tip and remove debris with a clean, dry brush or cotton swab, avoiding sharp objects. To improve voice control, ensure the earbuds are fully charged and check for software updates in the Galaxy Wearable app. Restarting your phone and earbuds can also help refresh the connection. We appreciate your input! If you need further assistance, we're always here to help at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Not quite a five star rating
on June 2, 2025
Posted by: sergeant13
[This review was collected as part of a promotion.] The sound is very good and I like the features and AI functions. My issue is with the Buds 3 Pro fit test. I have tried different positions and different ear pieces, but none reqister a good fit, which can be frustrating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal-clear sound and smart features
on June 2, 2025
Posted by: SoundDrivenDaily
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro have completely changed the way I experience audio on the go. I use them daily for the gym, calls, and while managing my business, and their comfort and sound quality are outstanding. The fit is secure even during intense workouts, and the active noise canceling is powerful enough to block out background noise at the gym or while traveling.
The integration with Galaxy AI adds another level of convenience—like real-time language translation during conversations, which is extremely helpful when dealing with international clients. Also, the audio personalization feature adapts perfectly to my hearing profile.
Battery life has been solid, lasting me through long sessions of music and calls. I also appreciate the touch controls being intuitive and responsive. Whether I’m switching between devices or taking a call mid-workout, the experience is always seamless.
These earbuds are more than just great for music—they’re a versatile tool that fits into every part of my daily routine. If you own other Galaxy devices, the ecosystem synergy makes the Buds3 Pro a no-brainer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on June 2, 2025
Posted by: Jumexa13
[This review was collected as part of a promotion.] Galaxy IA do buds e excellent, consegue eliminar todo o som do ambient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It has great features not a great battery life.
on June 2, 2025
Posted by: NalijX7
[This review was collected as part of a promotion.] Experience unparalleled audio clarity with exceptional noise reduction. Enjoy a truly immersive listening experience, free from distractions. Intelligent sensors ensure a perfect fit for optimal performance. Discover the difference superior technology makes in your everyday life. Indulge in the rich soundscapes and lose yourself in the music.
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, NalijX7! We completely understand your concern about the battery life. While the Buds3 Pro has fantastic features, it's important to highlight that they provide up to 26 hours of playtime on a single charge. With a fully charged case, you can extend that to an impressive 30 hours. To help you get the most out of your battery life, we recommend a few simple adjustments. When you're not using the earbuds, just pop them back into the charging case and keep the cover closed. This will ensure they’re always ready to go! Additionally, you can tweak your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app if you're using iOS) to help conserve battery power. We want you to have the best experience possible, so thank you for your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Pro 3 quality
on June 2, 2025
Posted by: Dman76
[This review was collected as part of a promotion.] When I received my new Galaxy Pro 3's in the mail I didn't realize that these would be the best earbuds that Samsung has come out with the sound quality is great noise canceling is amazing definitely a thumbs up for the Samsung Pro 3's
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente para música, llamada, o simplemen
on June 2, 2025
Posted by: Chachito01
[This review was collected as part of a promotion.] Espectacular diempre he tenido los buds desde q salieron los primeros
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them so much
on June 2, 2025
Posted by: Mamatrex2023
[This review was collected as part of a promotion.] I use them for a hearing aid or amplifier through the Samsung s25 ultra accessibility features. They work amazing! I love that they can wirelessly charge on my charging dock and one charge lasts for what seems like forever! I am very pleased. I recommend these buds all of the time!
Value
5
Written by a customer while visiting Samsung US