Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Terrible Controls, Decent Sound
on June 1, 2025
Posted by: Swoop
from Denver
Expertise:Expert
So the control mechanism on these earbuds is absolutely horrible. I don't know what they were thinking. It no longer is a single easy touch to the side of the earbuds but now requires almost a two-finger motion for any of the controls. I have had the buds pro and I've had the buds pro 2 before these and I think so far their Buds Pro 2 were their best release yet. This is a downgrade for in my opinion. With that said I think the audio quality is similar to the buds pro 2 and I haven't had much chance to test with higher quality audio files like a flac file at the newer-supported higher resolutions. If I could be trade back my buds pro twos for these I would do it in a heartbeat. Here's to hoping the fours will be a major improvement.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, June 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Swoop! We truly value your feedback. We understand that the control mechanism might feel different from what you're used to. To help you maximize your experience, we’ll be attaching a link that explains how to use the controls effectively. We’re also excited to let you know that the Wearable app has an equalizer feature that allows you to customize your sound quality further, making it personalized to your liking. We appreciate your insights and hope to hear more from you in the future. If you have any other questions, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Hannah C
from Pendleton OR
Verified Purchase:Yes
These are amazing in every way! Couldn't be happier with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features.
on June 1, 2025
Posted by: Samsung3fanatix
[This review was collected as part of a promotion.] Great buds. Love it. The only thing is when calling other app it g3ts disconnected but overall its great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Headphones
on June 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Really good headphones I would recommend to anyone who wants air pods pro 2 performance for Galaxy.
Value
5
Written by a customer while visiting Samsung US
Posted by: BLACKY
from Ohio
Expertise:Expert
Verified Purchase:Yes
Very superb product. Worth the price. Recommend it to everyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leroy Thomas
from Los Angeles CA
Expertise:Intermediate
Verified Purchase:Yes
These Buds are excellent and the sound is unbelievable. I highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound quality
on June 2, 2025
Posted by: Fleeting1
[This review was collected as part of a promotion.] The high bitrate wireless sound is unmatched that this price point, in my opinion the dual driver setup offers unmatched clarity and depth of sound especially compared to the air pods 2 pros I just switched from.
Value
5
Response from Samsung USBy R&R Team, June 2, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro! We're pleased to see that you appreciate the high-bitrate wireless sound quality. Our dual amplifier is designed to deliver unparalleled clarity and depth, and it's great to know that you noticed the difference, especially after transitioning from another brand. We put a lot of effort into ensuring that our audio technology enhances your listening experience, whether you’re enjoying music or taking calls. If you have any other feedback or thoughts on how we can continue to improve, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Barstow, CA
Expertise:Intermediate
Verified Purchase:Yes
The galaxy buds pro 3 are great. The ambient and active noise cancelation features are great for when I am working with others or need to concentrate.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, June 2, 2025
Thank you for your wonderful review of the Galaxy Buds Pro3, Luis! It’s awesome to see that the ambient and active noise cancellation features help you focus while working with others. We designed these buds to provide incredible sound quality and enhance your listening experience, and it’s great to see that reflected in your daily use. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US