Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,114 Reviews)
Open Ratings Snapshot
Rating breakdown 13,114 reviews
5 Stars
8,948
4 Stars
2,127
3 Stars
928
2 Stars
521
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Music comes to life
on May 26, 2025
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife said these are the best! She said on certain music she can hear notes she’s never heard before
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for your wonderful feedback, Dave! It’s amazing to see that your wife is enjoying the Galaxy Buds3 Pro so much. The fact that she can hear notes she’s never heard before truly highlights the incredible sound quality these buds provide. With our first-ever, independently controlled woofer and tweeter, the Dual Amplifier technology really makes a difference. It allows listeners to experience a broad spectrum of sound that truly brings music to life. We’re thrilled that she’s able to appreciate these beautifully detailed notes! If you guys ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
1 month review
on May 26, 2025
Posted by: Shawn
from Ohio
Expertise:Expert
Verified Purchase:Yes
The noise cancelation is top notch and the sound quality is great. My gripe is the touch controls can be weird to use while having both buds in. I'm not a fan of the stem design. There's a button on the bottom of the stem and it makes Switching songs a hassle sometimes. I prefer the touch controls and design from the original galaxy buds. Smaller and more discrete design over the very noticeable stem from the galaxy bud 3s
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 27, 2025
We appreciate you sharing your thoughts on the Galaxy Buds3 Pro, Shawn! We’re glad to see that you’re impressed with the noise cancellation and sound quality. We appreciate your feedback regarding the touch controls and stem design. With the Galaxy Buds3 and Buds3 Pro, we’ve included the innovative Pinch Control feature to help make managing your music and calls easier. A single pinch lets you play or pause your music, answer or end calls, and even stop notifications or voice detection features. For switching songs, a double pinch will take you to the next track, while a triple pinch will return you to the previous song, starting it over if it’s within three seconds. You can also customize a pinch and hold to activate a preset function, like changing noise control modes or rejecting a call. We truly value your feedback and are committed to enhancing your experience. If you have any other thoughts or concerns, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good to have
on May 27, 2025
Posted by: ELB1
from Philadelphia Pa
Im still learning my new earbud pro,so far so good,talking about noises cancelation ,im loving it(its noises cancelation).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! It’s great to see that you’re enjoying the impressive sound quality and active noise-cancellation features. If you have any questions or need assistance while getting accustomed to your Galaxy Buds3 Pro, don't hesitate to reach out to us at Samsung Support. We’re here to help you make the most of your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GOOD
on May 27, 2025
Posted by: ADEKUNLE
from TEXAS
Expertise:Expert
Verified Purchase:Yes
i like the product because it worked like a magic. performing exellently well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Adekunle! We're more than happy to see that you feel like they're working like magic for you! The advanced audio capabilities and custom sound tuning really do help create an amazing listening experience. Your satisfaction is our top priority, and we’re glad to see that you’re enjoying your buds. If there’s anything you need or if you have any questions, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life changing sound
on May 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
Futuristic sound, amazing fit, beautiful design! Samsung did it again.
Response from Samsung USBy R&R Team, May 29, 2025
It's awesome to hear from you, Matthew. Thank you for your wonderful review of the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the refreshed look and the futuristic sound experience. The Buds3 Pro is designed for true audio lovers, and it’s fantastic that you appreciate the comfortable new shape and improved hardware. Your feedback truly inspires us to keep delivering innovative devices! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
BRING BACK GALAXY BUDS LIVE!!!!!!!!!
on May 28, 2025
Posted by: Yep yep
Bring back the galaxy buds live!! It work well and it has noise cancelation but it doesn't fit in my ear. I'll never be as satisfied as I was with the buds live.
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro with us. We love to see that they work well for you despite your challenges with getting the right fit. We completely understand how important a perfect fit is for enjoying your music and calls. With the various sizes of ear tips that come included, finding the right one for your ears can really enhance both comfort and sound quality. Make sure to try out each of the ear tips until you find one that sits snugly without any gaps, as this is key in minimizing sound leakage. Don’t forget to check the directional markings on the earbuds—there’s an “L” for the left and an “R” for the right—making sure they’re facing you when you insert them can make a big difference! For an even better fit, angle the earbuds so the microphones point toward your mouth, and feel free to rotate them until they feel just right. If you’re still having trouble, we highly recommend running the earbud fit test via the Galaxy Wearable app, as it can guide you to achieve the best fit. We truly appreciate your candid feedback, and if you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor Bluetooth reliability.
on May 29, 2025
Posted by: NotPleased
Verified Purchase:Yes
I have a Samsung Smart TV, and every time I change the "source" (i.e. Netflix, Amazon Prime, UTube, External Antenna, the Samsung Galaxy Buds3 Pro Silver "looses it Bluetooth connection. I have to put the earbuds back into the charging case, inorder to re-establish the Bluetooth connection. Not Good!
Response from Samsung USBy R&R Team, June 2, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We understand how important a seamless connection is, especially when switching between different sources like your Samsung Smart TV. To enhance your experience, we recommend checking for any updates for your Buds through the Samsung Wearable app, as well as ensuring that your TV software is up to date. Keeping both devices updated can significantly improve connectivity and performance. If you continue to face challenges with this, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than over-the-ear competitors
on May 29, 2025
Posted by: Felipe R
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I returned a Bose QC and a Skullcandy ANC2 after buying the Buds3 Pro. It sounds as good, its ANC is quite frankly better, and its much more practical.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Felipe! We are glad to see that you find their sound quality exceptional and even superior in terms of active noise cancellation. We aimed to create a lightweight design that features advanced ANC and immersive audio to enhance your listening experience. It’s wonderful to know that our commitment to quality and innovation has made the Buds3 Pro stand out for you. We truly appreciate your choice and are excited that they meet your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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