Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,952 Reviews)
Rating breakdown 12,952 reviews
5 Stars
8,833
4 Stars
2,098
3 Stars
915
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: axrs550
from Dallas tx
Expertise:Intermediate
Verified Purchase:Yes
Noise canceling is amazing, ambient sound is amazing, battery life is plenty, no problem with the silicone tips, the quality feels great, I'm very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lenny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and and fit. I appreciate the gestures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Moh Shaikh
from New York
Expertise:Expert
Verified Purchase:Yes
Worst design ever. Garbage. Overpriced. Falls off the ears. Waste of money
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Moh Shaikh, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any aspect of your device that is not meeting your expectations. We have provided a link to an article to help you with the fit of your earbuds, and another to a video to change the ear tips of your earbuds for a secure fit. We also recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer assistance on any other features that are causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Posted by: Tone
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Didn’t come with extra ear tips because buds keep falling out my ears, clunky press play or pause
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 9, 2024
Hey there Tone, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you have the best experience possible with your device and troubleshoot any features that may be causing frustration. The additional ear tips in a larger and smaller size should have come in a small cardboard box that was included in the larger original packaging along with the charging cable. We have provided a link to the Samsung Support Team to offer additional assistance to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Trash!
on May 21, 2025
Posted by: Suroj
from Pittsburgh
Expertise:Expert
Absolute Trash!!! the worst buds in the series. Super low quality sound. Does not stay in the ear.
I tried my best to give it a chance about the winner was completely fed up.The samsung doesn't even take it back.
The worst year to be samsung loyal.
I tried my best to give it a chance about the winner was completely fed up.The samsung doesn't even take it back.
The worst year to be samsung loyal.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 21, 2025
Hi Suroj! We appreciate you sharing your experience with the Galaxy Buds3 Pro. It sounds like you’ve been putting in effort to get the most out of them. For a better fit, we highly recommend trying the fit test in the wearable app. It’s designed to help you find the perfect seal and comfort for your ears. You can also check out additional resources for options that might enhance the fit in the link attached. Regarding the sound, the equalizer settings can really help personalize your audio experience. If you haven’t already, it’s worth exploring. Additionally, making sure both your earbuds and your connected device are updated with the latest software can significantly improve performance. Thanks again for your feedback, and we hope these suggestions help enhance your experience with the Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Airpods of samsung.
on December 4, 2025
Posted by: Xander
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver excellent sound, smart Adaptive ANC, and a comfortable new design. What sets them apart is Galaxy AI, which powers features like real-time translation, automatic ambient awareness, and intelligent sound adjustments based on your environment. Calls are clearer thanks to improved microphones, and the pinch/swipe controls feel natural.
They’re at their best when paired with a Galaxy phone, where all AI features unlock fully. Pairs great with my S25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buy another brand
on December 9, 2025
Posted by: Joshua
Worst headphones I have ever had the displeasure of owning.
Response from Samsung USBy R&R, December 15, 2025
Hi there Joshua,
We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
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We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on December 29, 2025
Posted by: Ragnar
Expertise:Intermediate
Lets start with the battery life its no where near what they say it is and to get them to actually charge even with everything clean you have to move them around and let them sit on the table completely still so they stay charging. The sound quality is poor the volume is to low i thought it was my older phone but now evern with my new s25 there still garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi there Ragnar,
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US