Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,948 Reviews)
Rating breakdown 12,948 reviews
5 Stars
8,831
4 Stars
2,097
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Nice look and features but
on November 5, 2025
Posted by: Azi786
from VA
Expertise:Expert
Not fit in my ear, fell down if I talk, and compromised quality
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, November 6, 2025
Hola Azi786,
Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that their appearance and features impressed you. Comfort can differ based on individual ear shapes and movements. The Buds3 Pro include multiple ear tip sizes and a lightweight design to improve fit, stability, and audio clarity during calls or listening. Check out the article below for advice on selecting the best ear tip size. We value your feedback, as it helps us enhance fit, comfort, and sound quality across the Buds series. Thank you for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that their appearance and features impressed you. Comfort can differ based on individual ear shapes and movements. The Buds3 Pro include multiple ear tip sizes and a lightweight design to improve fit, stability, and audio clarity during calls or listening. Check out the article below for advice on selecting the best ear tip size. We value your feedback, as it helps us enhance fit, comfort, and sound quality across the Buds series. Thank you for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Ever!
on November 17, 2025
Posted by: PNWborn77
[This review was collected as part of a promotion.] The Galaxy AI features are amazing and these are the best sounding buds I have ever experienced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds pro 3 fit well and the sound qugreat.
on December 7, 2025
Posted by: Mm2026
[This review was collected as part of a promotion.] I use Samsung buds pro 3 for music, podcasts, phone calls, video conferences and TV.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey there Mm2026,
That kind of versatility is exactly what Galaxy Buds3 Pro were built for. From podcasts to video calls, the adaptive sound and multi-device functionality help keep everything seamless throughout the day. Thank you for being a part of the Samsung ecosystem.
-Ty
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That kind of versatility is exactly what Galaxy Buds3 Pro were built for. From podcasts to video calls, the adaptive sound and multi-device functionality help keep everything seamless throughout the day. Thank you for being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Posted by: EYEC
from Worcester Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
The quality of this headset is very bad. They are not as good as the one before.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hey there EYEC.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not for me
on January 16, 2026
Posted by: HunterMarx
from Nassau, NY
Expertise:Intermediate
These have absolutely terrible sound. No bass, sound tinny and they don't fit correctly. No matter what settings I chose, I can't get any bass out of these things. Also, no matter what way I position them and no matter which tips I use on them, I cannot get a good fit. The same applies to doing a sound/fit check. Fails every time. I would certainly not recommend them.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hey there HunterMarx,
Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: nice
Verified Purchase:Yes
solid and quality, I really enjoy the product. worth the price.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 1, 2026
Greetings nice,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Reliable performance is essential for a great audio experience. The quality material with immersive sound makes the Galaxy Buds3 Pro ideal for everyday listening. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Reliable performance is essential for a great audio experience. The quality material with immersive sound makes the Galaxy Buds3 Pro ideal for everyday listening. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Half of the Time
on February 17, 2026
Posted by: franklin
from Chicago, IL
Expertise:Intermediate
I want to love these earbuds but they are a very mixed bag.
Biggest upsides - 1) the touch controls work great! 2) All sound comes through very clear. everything from music to the boosted ambient sounds. These have made hikes more fun because I can hear more critters. 3) I got a great deal on trading in my old earbuds. 4) The battery lasts all day with constant use for work calls and the active noise canceling
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Over all I am not totally dissatisfied with my purchase. but i honestly wish i still had the galaxy buds 2 pro. they fit way better and stayed in my ear. I only got rid of them because they had almost zero battery life left. I would be careful buying these if earbuds don normally work in your ears.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, February 17, 2026
Hi franklin,
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
THE NOISE CANCELING IS SO BAD.
on September 20, 2024
Posted by: Jason
from Cincinnati
Expertise:Expert
The worst noise canceling you will ever experience on a set of headphones. It's non-existent it's better to have noise canceling turned off you'll hear less noise. Noise canceling literally amplifies things. When you're walking you can hear your feet on the floor better with noise canceling on then you can with the headphones in off. I didn't think I drug my feet and I don't I can just hear them with noise canceling on. And you'll get all kinds of crazy pops and clicks and snaps and whips and constant white noise The white noise never stops. You'll think you're crazy if you have noise canceling on The sounds will just be throwing you off. I constantly cycle through the sound settings when I have noise canceling on because I think that it's in active amplifying mode but it's not it's just bad noise canceling. It's so bad. I just never heard the fan in the bathroom until I walked into the bathroom with the noise canceling on and all of a sudden it's like there's a b in my ear. I can't say enough about how bad these are. I tried using them while mowing the lawn and weed whacking and weed whacking was an extremely bad idea every time the weed wacker hits something it sounds like you're taking gunshots in your ears. The popping over and over is like firecrackers. I swear I've heard a conversation through a wall in a shop with noise canceling on. Couldn't tell exactly what they were saying but I could tell they were having a conversation. When I take the headphones out of my ears I couldn't even tell they were having a conversation. But I could tell they were having a conversation with noise canceling on because noise canceling was giving me a counter noise to their voice that sounded like their voice but it was not their voice it was just a weird noise to counter their voice that really wasn't very loud behind that wall.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 20, 2024
Hi there Jason, we appreciate you taking time out of your busy day to share your experience with your Samsung Galaxy Buds3 Pro with us. We completely understand how important the immersive listening experience is to you every day, and we would love to help you with this matter. We have provided a link to an article to help you with the ANC feature, and another to the full device manual to highlight this feature and help you with the settings. We have lastly shared a link to the Samsung Support Team if adjusting the settings does not help resolve this experience for you. We appreciate you being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Written by a customer while visiting Samsung US