Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: T_HO
Verified Purchase:Yes
The sound is good for me, but when I am speaking to someone on a phone call, the person on the other end of the call sometimes struggles to hear me clearly.
Response from Samsung USBy R&R Team, March 27, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, T_HO. We're glad to see that you're enjoying the sound quality. We noted your feedback regarding the person on the other end of a call struggling to hear you clearly. Maintaining the microphone's cleanliness can help in this situation. Regularly clean the microphone hole, speaker, and air duct with a clean, dry, soft brush or cotton swab to remove any debris. Additionally, ensure that the earbuds are dry and free from moisture for optimal performance. To enhance performance further, you can restart the earbuds by placing them in the charging case for at least seven seconds, ensuring the case has sufficient battery. We value your feedback, and it's through suggestions like yours that we strive to enhance the user experience. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic quality!
on March 26, 2025
Posted by: mrreviewerperson
[This review was collected as part of a promotion.] These are the most premium earbuds I've ever used! So happy to have these, they sound great and the features make them so useful! Love how I can pinch to pause music, and the ambient mode is great for walks.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you so much for your enthusiastic review! We're ecstatic that you're enjoying your Galaxy Buds3 Pro. It's great to know you’re loving the pinch-to-pause feature and finding the ambient mode useful for your walks. With Galaxy AI, the Buds3 Pro truly enhances your experience by intuitively identifying and filtering out unnecessary noise. Plus, it optimizes the Active Noise Canceling and Ambient modes to perfectly match your surroundings, allowing you to stay engaged with the world while enjoying your favorite tunes without interruptions. Keep enjoying those premium features! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 26, 2025
Posted by: DiegoAsf11
[This review was collected as part of a promotion.] Unos audífonos súper cómodos compactos y su calidad de sonido es simplemente espectacular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing sound
on March 26, 2025
Posted by: rosesamsungy
[This review was collected as part of a promotion.] high quality secure buds. they are better sound quality that my air pods. they are secure and battery life is great!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphone love the translator
on March 26, 2025
Posted by: Samlove
[This review was collected as part of a promotion.] I use this alot for work when I help customer that don't speak English
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro! We're more than pleased to see how they’ve enhanced your experience. With the power of Galaxy AI, these earbuds truly break language barriers in the blink of an eye. You can understand conversations in real-time while seamlessly listening through your Buds3 Pro. We designed them to give you the freedom to connect with anyone, anywhere, and it’s fantastic to know they’ve made a difference for you. If you have any questions or need help with anything, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro ate best headphones ive had so far
on March 26, 2025
Posted by: DikobraZzZ
[This review was collected as part of a promotion.] Audio quality in those is indanely good, and not just sound, the mic of the headphones is also good, which is rare for wireless headphones. Calls with friends and/or family are not with even less of threshold and sound is super clear. Love those
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for sharing your wonderful review, Dikobra! We’re elated to see you’re enjoying the Galaxy Buds3 Pro! With six microphones and enhanced 2-way speakers, they provide incredible sound clarity, making your calls clear and smooth. Our Active Noise Cancellation and Adaptive Noise Control features ensure a great experience, and with Voice Detect, the earbuds adapt seamlessly when you speak. Plus, the 360 Audio adds an immersive touch. We’re glad you love them and hope to hear more from you in the future. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love my headphones
on March 26, 2025
Posted by: Oscirv
[This review was collected as part of a promotion.] I love the sound and super clear, light no heavy that all
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Oscirv! We love to see that you love the sound quality. With our first-ever planar tweeter and dual amp technology, we aimed to redefine listening experiences. It’s great to know you're enjoying the crystal-clear clarity and intricate details that the enhanced 2-way speaker delivers. Plus, with our Galaxy AI-boosted noise control, you're able to fully immerse yourself in the music while minimizing distortion. We’re excited to see how these features are elevating your listening experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
BEST HEADPHONES ON THE MARKET!!
on March 26, 2025
Posted by: BestBuds1
[This review was collected as part of a promotion.] This is easily the best headphones on the market!! HANDS DOWN!!!
Seamless connection. So many features to use and is a MUST for traveling if you are unfamiliar with the language.
Was very hesitation about upgrading from the Bud 2 Pros to this as I used the Buds for the gym. So many features I didn't know I needed. No more having to go back to my phone to pause, skip songs, or even turn up/down the volume anymore!
If you are on the fence about it like I was, JUST DO IT! WORTH EVERY PENNY PLUS MORE!!!
Seamless connection. So many features to use and is a MUST for traveling if you are unfamiliar with the language.
Was very hesitation about upgrading from the Bud 2 Pros to this as I used the Buds for the gym. So many features I didn't know I needed. No more having to go back to my phone to pause, skip songs, or even turn up/down the volume anymore!
If you are on the fence about it like I was, JUST DO IT! WORTH EVERY PENNY PLUS MORE!!!
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you so much for your enthusiastic review of the Galaxy Buds3 Pro! We absolutely love to see that you consider them the best headphones on the market. The seamless connection and impressive features really do enhance the listening experience, especially for travelers who might need that extra language support. We’re glad you took the leap from the Bud 2 Pros! Many users discover new functionalities that make everyday use so much more convenient, like controlling playback and volume without having to reach for your phone. Your feedback reinforces our commitment to creating products that adapt to your lifestyle. Enjoy every moment with your Buds3 Pro, and thank you for sharing your excitement with others! For any questions or concerns, reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US