Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Product was not working properly ans still isn't.
on March 17, 2025
Posted by: Meep117
[This review was collected as part of a promotion.] My galaxy buds 3 pro don't give much sound on one of the buds, my right side ear buds working perfectly, however my left earbud barely give out sound, so I can't use them without using full volume and barely getting half the sound a normal earbud gives.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hey Meep117,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Written by a customer while visiting Samsung US
Customer Rating
5
This buds are amazing, just the best I have had.
on March 17, 2025
Posted by: RaqelLove
[This review was collected as part of a promotion.] This buds brings me the most quality audio I could ask, its noise cancelation is incredible, I use them for calling my husband, he is truck driver and travels a lot, so he hasn't much time to text and I am in call many hours, and that's why I use them, I also play music while doing homework or shores at home, when Im in a trip they are useful to keep me awake and don't get bored.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 3 Pro
on March 17, 2025
Posted by: Blacboy
[This review was collected as part of a promotion.] These are the best Galaxy Buds I ever own in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them
on March 17, 2025
Posted by: Dodayfresh
[This review was collected as part of a promotion.] These really helped with my hearing loss. They help so much when talking on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and fit
on March 17, 2025
Posted by: Diesel
[This review was collected as part of a promotion.] The fit is pretty good but when it's windy out you can still hear the wind.tried different buds to fit. Not the big fan of the pinch to interact. But overall great battery, good sound and light weight
Value
4
Written by a customer while visiting Samsung US
Posted by: Jehu
from Providence Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
Very satisfied with my buds3 Pro. Sound quality is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent beyond amazing
on March 17, 2025
Posted by: Godisgracious
[This review was collected as part of a promotion.] These slick and ergonomic design is amazing. Promised not.to call.put your hear has noise canceling and can also translate a foriegn language all in one device. I was shocked by it's performance and they is definitely a stocking stuffer for anyone with a samsung andriod device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds out there
on March 17, 2025
Posted by: Rwfjr81
[This review was collected as part of a promotion.] They're the best pods out there. The have excellent features and the best sound. You can't get a better pair.
Value
5
Written by a customer while visiting Samsung US