Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Don't buy these, wait until the next generation
on March 17, 2025
Posted by: Angel
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
The eartips can get damaged when you remove them, even if you follow the instructions on the video provided by Samsung. The material used has the consistency of one of those gloves that are very soft but when you try to remove it it immediately tears apart. I had to buy third party eartips.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Angel. The Galaxy Buds3 Pro ear tips are crafted for comfort, using soft materials to ensure a secure and pleasant fit. However, it’s important to handle them gently when removing or replacing them to avoid any damage. As noted in the user guide, excessive pulling, twisting, or pressing of the ear tips can cause them to tear. We recommend carefully turning the ear tips over and pulling them vertically from the middle when removing them. When attaching new ear tips, align the protruding part with the groove on the earbud and push until they click into place, ensuring a proper fit. Once again, we appreciate your feedback. For any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Review of the Bud 3 Pros
on March 17, 2025
Posted by: Cuwnicu
[This review was collected as part of a promotion.] The connection are definitely flawless during usage! I love the sound it gives my only issue is the battery life. If they could only last all day like 12hrs! Also they need a tighter fit, maybe a an extra large rubber part to hold it in the ear tighter.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 Pro are a great value for the price.
on March 17, 2025
Posted by: SudsnBuds
[This review was collected as part of a promotion.] The sound quality is my favorite part of these. Especially when they're connected to a Samsung phone or device. You can hear the quality get better versus when connected to a PC, but the quality is still great when not connected to Samsung.
The automatic noise canceling is very helpful. I especially appreciate that it automatically turns on , and pauses music when it detects a human voice. This is very helpful when someone's talking to you and you don't hear them.
And the controls on the stems are very helpful. Not to mention the voice commands
The seamless actions across apps feature is very nice when I'm switching from my tablet to my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They actually stay in my ears!
on March 17, 2025
Posted by: Bjohns
[This review was collected as part of a promotion.] Amazing buds work seamless actions across apps all my devices including Samsung and non-samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not just for exercising!
on March 17, 2025
Posted by: AlwaysKnowsTheTime
[This review was collected as part of a promotion.] The Galaxy watch Ultra, is a very nice, useful, and good looking device.
I especially appreciate the integration with the Samsung Health app as it relates to sleep. Is somebody with sleep apnea, I find it very helpful to be able to check to see how my Sleep Quality is.
I also very much appreciate the body comp scan. I have a smart scale rated to work at a clinic level, and the watch is usually Within 01% of the scale. This is a very nice sanity check for me when I'm wondering how accurate my devices are.
Finally I very much appreciate the hand gestures that you can use to control notifications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does not work with all apps.
on March 17, 2025
Posted by: Eardudds0
[This review was collected as part of a promotion.] Does not work with all apps,
Don't work with direct tv app at all. I've been to stores and reinstalled, nothing worked.
Don't work with direct tv app at all. I've been to stores and reinstalled, nothing worked.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
We appreciate your feedback on the Galaxy Buds3 Pro. Your insights are invaluable as we work to enhance our products. With the Buds3 Pro, you can seamlessly transition your audio experience. Enjoy your favorite playlists on your Galaxy phone, then effortlessly switch to your laptop for the ultimate gaming showdown using PC Auto Switch. We see that you may be expereicing some challenges trying to get your buds working with some apps. We would need to gather some additional information regarding what you are experiencing. Please reach out to us at Samsung Support so that we can better assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
AI is the way of the future
on March 17, 2025
Posted by: StayingInTouch
[This review was collected as part of a promotion.] Galaxy s25 Ultra is an incredible phone. I'm getting a little older and therefore a little less interested in tinkering with all the settings and having the onboard assistant AI help me by responding to plain English prompts has been very convenient.
I also very much like the now brief as a quick and easy way to get my daily run down every morning as well as in the evening.
I also appreciate the ability to record calls and view the transcriptions of them.
Everything gets real fun when I connect it to my watch Ultra and my buds 3 Pro. Nothing like going for a run listening to what you want, hearing it clearly, and being able to control it with gestures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The buds features are fantastic
on March 17, 2025
Posted by: Jpflorida
[This review was collected as part of a promotion.] The seamless integration of the buds with a galaxy s22 plus phone is amazing. I really enjoy the hands free aspect of them and the sound quality is out of this world compared to competitors.
Value
5
Written by a customer while visiting Samsung US