Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Decent, but maybe not worth the price
on March 14, 2025
Posted by: theIrishKitty
from Virginia
Expertise:Intermediate
The sound quality is utterly amazing. The noise cancelling is extremely effective, as is the ambient sound enhancer. But I have a few issues with these ear buds. For starters, you can pretty much only adjust settings in the Samsung app, which does not appear to work on non-samsung phones. Using the controls on the earbuds themselves is clunky, and exacerbates the third problem, which is that the ear buds don't fit into my ears very well. They feel awkward, like they're about to fall out no matter what I do. It's quite disappointing to have these issues when I dropped so very much money on these.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's fantastic to see that you’re impressed with the sound quality, noise canceling, and the ambient sound enhancer. These features are designed to provide an exceptional audio experience. On the topic of settings, the Galaxy Buds3 Pro are indeed optimized for use with the Galaxy Wearable app, which offers advanced customization options. While the app is best supported on Samsung devices, your feedback about non-Samsung compatibility is very valuable, and we’ll make sure it’s shared with the team. When it comes to the controls, the Buds3 Pro incorporates swipe and pinch gestures, which can take a little practice to master. Customizing these controls through the Galaxy Wearable app might make them more intuitive for your needs. Regarding the fit, the Buds3 Pro features a redesigned shape for a snug and comfortable experience, but every ear is unique. We recommend trying out the various ear tip sizes included with your earbuds to find the best fit. Ensuring they are inserted properly can also help with comfort and stability. Thank you again for your detailed feedback. It helps us improve and ensure a better experience for all users. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from ORLANDO FLORIDA
Expertise:Expert
Verified Purchase:Yes
Premium sound ,premium material and very nice design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds
on March 14, 2025
Posted by: ShotByZFold
from South Carolina
Expertise:Intermediate
Been rocking these for a few months now and I have to say, the wait was worth it. These are among the best wireless earbuds I've used. Sound quality is outstanding, Ambient noise modes are great, Noise Canceling isn't great but it works for the most part, and the hardware design, despite claims of copy-paste, works nicely. Love the buds the case.
I have to give a four star though because they're not perfect. While they've been almost worked out, the buds have some bugs, like the lights freaking out for no reason when you put them in the case, the noise modes randomly shutting off or failing to turn on, or just random disconnections or battles with Bluetooth. Plus, there's a defect where either bud won't charge when you put them in the case. The phone alerts you when that happens, but at the same time it SHOULDN'T happen. Nevertheless, it's a problem I can live with, but it gives a lack of confidence in their longevity
I have to give a four star though because they're not perfect. While they've been almost worked out, the buds have some bugs, like the lights freaking out for no reason when you put them in the case, the noise modes randomly shutting off or failing to turn on, or just random disconnections or battles with Bluetooth. Plus, there's a defect where either bud won't charge when you put them in the case. The phone alerts you when that happens, but at the same time it SHOULDN'T happen. Nevertheless, it's a problem I can live with, but it gives a lack of confidence in their longevity
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carlos
from Florida
Expertise:Intermediate
Verified Purchase:Yes
They are uncomfortable on the ear may be more sizes no i dea but I am glad I did not return my buds 2 witch are super comfortable.
No, I would not recommend this to a friend.
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, March 14, 2025
Hey Carlos! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're excited to see that you find your Buds 2 comfortable, as comfort is a key aspect of our design philosophy. The Galaxy Buds3 Pro are crafted with a secure fit in mind, featuring multiple ear tip sizes to ensure a snug and pleasant experience for everyone. To get started, make sure you have the right size ear tips for your ears; they should fit snugly, preventing gaps between the ear tip and your ear to avoid sound leaks and ensure optimal audio quality. If you need help changing the tips, please refer to our guide for the Buds3 Pro tips. Once you've attached the correct tips, check the bottom of the earbuds for directional labels marked "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone is pointing towards your mouth rather than straight down, and you can adjust them by rotating the buds forwards and backwards until they feel right. Additionally, utilize the Galaxy Wearable app to run an earbud fit test, ensuring you achieve the proper fit for optimal performance. Once again, we appreciate your candid feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on March 14, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] The Buds3 Pro are an absolute game changer. I previously owned the original Buds and the Beats Studio Buds, and I can honestly say these blow them out of the water. The different modes (especially the noise canceling mode) are easily accessible and work wonderfully. The seamlessness of utilizing these within my Samsung ecosystem (I own an S25 Ultra and a Tab S10 Ultra) makes life so much easier. Physically they are a lot more durable and the quality of the product just feels better designed. I typically can't leave earbuds in for too long without experiencing pain, but I can use the new Buds3 Pro for hours without even feeling uncomfortable. The only downside is they do not come with different sized rubber pieces for different sized ears, but honestly that is a very small downside for the amount of awesomeness packed into such a small device. The audio quality is amazing. Samsung has managed to completely eliminate the slight static noises I was constantly hearing in older models or in other companies earbuds. This is truly a revolutionary product that I strongly believe will stand the test of time and is worth the investment!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Great First Step in a New Direction
on March 14, 2025
Posted by: C2ShiningC
[This review was collected as part of a promotion.] As the title suggests, there is a lot to love about the new buds. Although, these come with some slightl growing pains. The seamless actions across apps are spectacular, with the new widget helping to provide valuable information and helpful controls. While I have not been able to review the new changes in OneUI 7.0, I have heard good things. Now, about those growing pains: the new form factor has a bit of a learning curve, and doesn't feel quite as intuitive or as responsive as the previous buds. However, I'm sure with a revision or two, and a touch of Samsungs's software magic, that the new buds will become a sensation, even if they need a little more time in the oven.
Value
4
Written by a customer while visiting Samsung US
Posted by: Yvonne
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I like the idea of the Buds, love the light feature but batterie dies rather quickly and are kind if bulky
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Emmanuel
from COLORADO
Expertise:Expert
Verified Purchase:Yes
To be honest buds2 has a better sound quality than bud3.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
We appreciate you sharing your thoughts about the Galaxy Buds3 Pro, Emmanuel. Sound quality can vary based on individual preferences, and while the Galaxy Buds2 has its strengths, the Buds3 Pro offers new advancements that enhance your listening experience. For example, the Adaptive Equalizer with Galaxy AI tailors the audio to how the earbuds fit in your ears, ensuring a personalized sound profile every time you use them. They also support Ultra High-Quality audio (24bit/96kHz), which provides a richer and more detailed sound. If you have specific preferences or settings you'd like to tweak, the Galaxy Wearable app offers tools to customize the audio to your liking. Thanks again for your feedback. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US