Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Decent sound, Battery life not as advertised.
on March 11, 2025
Posted by: Paul2013
Bought 1.5 months ago. Bought because I use Samsung phone. Read reviews were good. I was looking for good sound and great battery life. Battery life started at about 7 hours of continuous play. 1.5 months and two updates later and they only last just under four hour. In addition, and this in other reviews also, they like to fall out. I even upgraded from the medium earpieces to the large and they still fall out. Very disappointed. Two stars instead of one because the sound quality is pretty good.
Response from Samsung USBy R&R Team, March 13, 2025
Hey Paul! Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your detailed review, especially regarding the sound and battery life. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, which can extend to 30 hours with a fully charged case. If you're noticing reduced battery life after system updates, we recommend checking for any additional updates that may enhance battery performance. By making a few adjustments, you can conserve battery power on your earbuds, ensuring they last when you really need them. To help with this, remember to keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings in the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings directly in the Galaxy Buds app. For the fit, ensuring a proper seal is crucial for both comfort and sound quality. The Galaxy Buds3 Pro come with multiple sizes of eartips, and it's important to find the size that fits best for your ears. To wear them correctly, insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. We're glad to see that you appreciate the sound quality. Your feedback is invaluable, and we're continuously working to improve our products. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Improved design
on March 11, 2025
Posted by: Odyesseus
[This review was collected as part of a promotion.] I've got the buds pro 2. They were good, but the shape made them difficult to keep in my ears over time.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The size and the fit could be better
on March 11, 2025
Posted by: Sesensei
[This review was collected as part of a promotion.] I would say overall the sizing and the controls are the biggest complaint, overall good sound maybe need better noise cancelation, and the buttons are awkard
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear pods but...
on March 11, 2025
Posted by: Windwalker9780
[This review was collected as part of a promotion.] These ear pods are excellent for calls and nfc. But they are made not deep enough for the ears the actual depth of the war pods I have a hard time keeping them in my ears.. I check the fit setting and I get the best fit with the medium ear cushions but they slip out of my ear..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and sound
on March 11, 2025
Posted by: Trabzon61
[This review was collected as part of a promotion.] Samsung got to toppest point with this earbuds. They are great. 0 I really lile the color as well. For now I m keeping them in the box and I will use in certain moments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best earbuds I have ever owned
on March 11, 2025
Posted by: Knittergirl47
[This review was collected as part of a promotion.] Great quality, amazing sound, and fantastic features. These earbuds are the best I have ever owned and I highly recommend them!
Value
5
Written by a customer while visiting Samsung US
Posted by: Bella
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality! Comfortable and perfect for the gym. Stylish and cool....Much better than previous versions as far as comfort and ease of wear. Love them!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality but so so device switch
on March 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's cool to connect with my Samsung phone s25 +. However it is hot to switch to other devices like my Mac and my another Android phone
Value
4
Written by a customer while visiting Samsung US