Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,156 Reviews)
Rating breakdown 13,156 reviews
5 Stars
8,977
4 Stars
2,136
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Samsung buds pro
on March 10, 2025
Posted by: Srikanth
[This review was collected as part of a promotion.] Sound quality is great, buds keep falling off the ear very difficult to keep it intact inside, sometimes during call we will try to touch them so that the buds don't fall and this touch would disconnect the call, so had to turn off the touch to answer/reject call feature. Also most of the times when placing buds back into case, it notifies that they are not properly placed in the case and not charging.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
We appreciate your feedback regarding the Galaxy Buds3 Pro, Srikanth! We're thrilled to see that you're enjoying the excellent sound quality! One of our goals with these buds was to deliver an immersive audio experience. We noted your concerns about the earbuds fitting securely. The Galaxy Buds3 Pro is designed with an ergonomic shape to enhance comfort and stability for all our customers. We recommend experimenting with different ear tip sizes included in the package, as the perfect fit can significantly improve stability. You can also check out the link attached for more options to help you get a better fit. Regarding the touch controls, we appreciate your input! The ability to customize controls is a feature designed to enhance your experience. If frequent touch activation during calls is a concern, we recommend adjusting the buds from the top, rather than the stem. Lastly, concerning the earbuds not charging properly when placed back in the case, ensure that the charging contacts are clean and that you are gently placing the buds into the case for optimal contact. If you continue to experience difficulties, checking that the case is clean can also help improve the charging connection. We value your experience and feedback, and we are continuously working to improve our products. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 10, 2025
Posted by: Pablo90
[This review was collected as part of a promotion.] I wanted to buy the new s25 ultra and with it I got a %75 discount and they are very good quality comfortable l, and great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with lot of options.
on March 10, 2025
Posted by: BSKumar
[This review was collected as part of a promotion.] Galaxy AI is very helpful. Would be great if many world languages are added
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on March 10, 2025
Posted by: Yitzchok
[This review was collected as part of a promotion.] This airbutt has great sound quality and it's beautiful for phone calls, music that's so much more
It also offers "seamless actions across apps," and a lot of other great features
It also offers "seamless actions across apps," and a lot of other great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product does got good features.Just one issue
on March 10, 2025
Posted by: SamsungFanMan
[This review was collected as part of a promotion.] And that issue is that they don't stay in the ear very good when you do new workouts in the different size ear tips are not very good. You need to go buy summer for amazon.And they cost a lotv other than that, it is awesome. The way it transitions between the bluetooth and the the audio I would buy them again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on March 10, 2025
Posted by: antiseen
[This review was collected as part of a promotion.] The sound qualify of the buds 3 pro is great. I have no issues with the comfort or fit of these buds.
The noise cancelling works great and I love the ambient sound feature when talking. They pair great with my S25U.
I didn't have any problems with the ear tips tearing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro has better features than air pods pro 2
on March 10, 2025
Posted by: Lovesamsung888
[This review was collected as part of a promotion.] Unique style and the led lights make them unique around all my friends and family members - some of them want to switch to samsung.
Combine with the S25 Ultra i unlock features that makes my experience more unique and features that makes my music and easy to access to the dashboard
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds 3 pro
on March 10, 2025
Posted by: Nthunder
[This review was collected as part of a promotion.] Galaxy buds 3 pro combine excellent with interpreter app.
Value
5
Written by a customer while visiting Samsung US