Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,157 Reviews)
Rating breakdown 13,157 reviews
5 Stars
8,977
4 Stars
2,137
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Holy cow was I Blown Away by these new buds!
on March 10, 2025
Posted by: Kdox187
[This review was collected as part of a promotion.] Totally Blown Away by these new buds! The noise cancellation is absolutely phenomenal. All the voice gestures are awesome and work very well. I use these everyday at work. It quickly recognizes when I speak and turns on Ambient sound and I could have conversations and hear everything that's going on in the room. So far my only complaint is that they seem to die very fast I get about 5 to 6 hours out of them. But they charge very quickly I like them so much I bought an extra pair for my fiance. Really cool how I can make them light up or change the speed at which they light up. Highly recommend these
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds pro
on March 10, 2025
Posted by: Buds230foryou
[This review was collected as part of a promotion.] The mic doesn't work all the time. I have sent the device in for them to work on but the problems keeps coming back.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro! We appreciate your insights. The Galaxy Buds3 Pro offers super clear call quality. Machine learning technology helps reduce background noise, ensuring that your voice is heard even in busy environments. Additionally, the Buds3 Pro are super wideband-ready, providing up to double the Bluetooth audio bandwidth to further enhance call quality with more natural-sounding speech. We see that you may be experiencing some challenges with your mic feedback and would like to help. It looks like you've already had this device sent out for repair but we would like to gather some additional information so that we can provide a personalized resolution. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Not my favorite
on March 10, 2025
Posted by: DarkknightCEO
[This review was collected as part of a promotion.] I never could get a proper seal. Tried multiple tips, and sounds keep escaping.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
We appreciate you sharing your feedback on the Galaxy Buds3 Pro. We understand the importance of achieving a proper seal for the best sound quality and comfort. Here are some tips to help you get the perfect fit. First, ensure you are using the correct ear tip size. The Galaxy Buds3 Pro comes with multiple sizes of ear tips, so it's essential to try each one to find the best fit for your ears. To wear them correctly, insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. By following these steps, you should be able to achieve a more secure and comfortable fit, which will enhance your listening experience by reducing sound leakage. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I love them minor charging issues
on March 10, 2025
Posted by: Romaja
[This review was collected as part of a promotion.] When they're fully charged they're amazing however I've been having some charging issues regarding a headphone at times not charging it's probably user error but it would be nice if this issue did not occur
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on March 10, 2025
Posted by: Saladvegigigi
[This review was collected as part of a promotion.] Much better quality and better fit than my previous galaxy buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds. Far better from previous version
on March 10, 2025
Posted by: Omnisplash
[This review was collected as part of a promotion.] These are way better than my previous ear buds. The noise cancelation is next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fitting and Sound
on March 10, 2025
Posted by: tqrshi
[This review was collected as part of a promotion.] They have a great sound with a great fitting, as compared to the older buds, these are a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for the right price
on March 10, 2025
Posted by: Hoodam
[This review was collected as part of a promotion.] Beware reviews because Samsung is bribing reviewers with extra sweepstake entries if they use certain verbage. I prefer the old beans type but these are not bad.
Value
4
Written by a customer while visiting Samsung US