Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,191 Reviews)
Rating breakdown 13,191 reviews
5 Stars
9,001
4 Stars
2,144
3 Stars
931
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Aiming high but falling short!!!
on March 9, 2025
Posted by: Ramesh
[This review was collected as part of a promotion.] I own a Samsung phone, so setup and configuring the options was a breeze. Having said that, I expected it to not just look like but be better than the competition. Personally, for some reason, I could not get the comfort using it, as it always gives a feeling of falling off (it did a few times).
The app does help you find the right fit.
Sound is good and the features help you customize the experience.
The touch functions are hit and miss but you can customize the options.
For the price point, I expect it to be a lot more to get 5 star ratings.
The app does help you find the right fit.
Sound is good and the features help you customize the experience.
The touch functions are hit and miss but you can customize the options.
For the price point, I expect it to be a lot more to get 5 star ratings.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Ramesh. We're pleased to see that the setup process with your Samsung phone was seamless and that you are satisfied with the sound quality and customization features. Regarding comfort and fit, it's essential to find the right fit for your ears to ensure a secure and comfortable experience. The Galaxy Wearable app can help you through this process by guiding you to find the best fit. Additionally, you may want to try different ear tip sizes to achieve a better seal and prevent the earbuds from feeling loose. As for the touch functions, we understand that they can sometimes be inconsistent when not used correctly. The Galaxy Wearable app allows you to customize the touch controls to better suit your preferences, enhancing your overall experience with the earbuds. We constantly strive to improve our products to meet and exceed customer expectations. Your insights are invaluable in helping us enhance our products. If you have any further concerns or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
The product gets too hot with regular
on March 9, 2025
Posted by: Miles1300Miles
[This review was collected as part of a promotion.] This product gets hot with regular use, but still performs great except when editing videos, it slows down so much and gets very hot
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro with us, Miles. Your feedback is key to our continued improvement. We see that your earbuds sometimes get warm, especially when you are editing videos. It is great to see that you use these buds for your work, and we want to ensure you have the best possible experience with them. All Galaxy devices, whether it is a phone, tablet, smartwatch, or earbuds, operate within a specific temperature range for optimal performance. While it is normal for them to feel warm under certain conditions, such as during charging, this does not impact the device's lifespan or functionality. However, if your devices get too hot, it may lead to some concerns. Please refer to the attached guide to help maintain your devices at their normal operating temperature. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth it, Definitely recommend
on March 9, 2025
Posted by: Tmoney85
[This review was collected as part of a promotion.] I purchased these Earbuds for my wife and she absolutely loves them. She thanks me on a consistent basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has marvelous features
on March 9, 2025
Posted by: LayDeeAquarius
[This review was collected as part of a promotion.] By far the best buds I've ever purchased. Normally, I can't keep them in due to discomfort, they fall out, other person can barely hear me, etc. Not this time. I can keep them in and sometimes forget that they're even there. The noise cancelling is stupid amazing. I use them to block out noises so that I can study for school. The sound is awesome. You can set up voice commands so that you can simply speak to the buds without pressing anything. Awesome selection!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
It is amazing ear bud. I love it sofar.............
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound!
on March 9, 2025
Posted by: Pure0ne
[This review was collected as part of a promotion.] My favorite ear buds so far! Using with zfold 6, the UHQ really makes a difference. I have had no issues with ear tips or the lights. Used these on flights, can have in ears comfortably for over 4 hours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on March 9, 2025
Posted by: Starling
[This review was collected as part of a promotion.] I use my buds all the time at work, watching podcast and pretty much anything I can they work great cancel noise out but also give you the option to allow ambient noise. I really love the active listening translation supper cool. I brag about them and recommend them to people all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am a huge fan of the buds 3 ultra.
on March 9, 2025
Posted by: Bgriff1974
[This review was collected as part of a promotion.] The Buds 3 Pro offer a noticeable improvement in audio clarity compared to previous iterations. The soundstage is wider, allowing for better separation of instruments and vocals. Bass response is robust without overpowering the mids and highs, resulting in a balanced listening experience.
Active noise cancellation performs adequately, effectively dampening ambient noise in moderately loud environments. While it may not completely eliminate all external sounds, it creates a more immersive listening experience. The transparency mode functions well, providing a natural-sounding awareness of surroundings.
Comfort is a key factor, and the Buds 3 Pro fit securely in the ear. The included ear tip options allow for a customizable fit, which contributes to both comfort and noise isolation. Prolonged listening sessions are generally comfortable, with minimal ear fatigue.
Call quality is acceptable, with clear voice transmission in most conditions. However, in extremely noisy environments, the microphone may struggle to isolate the speaker's voice.
Battery life is within the expected range for this type of device, providing sufficient playback time for typical daily use. The charging case is compact and convenient for recharging on the go.
Overall, the Buds 3 Pro deliver a solid audio experience with improved sound quality, effective noise cancellation, and comfortable fit.
Active noise cancellation performs adequately, effectively dampening ambient noise in moderately loud environments. While it may not completely eliminate all external sounds, it creates a more immersive listening experience. The transparency mode functions well, providing a natural-sounding awareness of surroundings.
Comfort is a key factor, and the Buds 3 Pro fit securely in the ear. The included ear tip options allow for a customizable fit, which contributes to both comfort and noise isolation. Prolonged listening sessions are generally comfortable, with minimal ear fatigue.
Call quality is acceptable, with clear voice transmission in most conditions. However, in extremely noisy environments, the microphone may struggle to isolate the speaker's voice.
Battery life is within the expected range for this type of device, providing sufficient playback time for typical daily use. The charging case is compact and convenient for recharging on the go.
Overall, the Buds 3 Pro deliver a solid audio experience with improved sound quality, effective noise cancellation, and comfortable fit.
Value
5
Written by a customer while visiting Samsung US