Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,940 Reviews)
Rating breakdown 12,940 reviews
5 Stars
8,824
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bryce
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the buds 2 and am really glad I did. The sound quality of these headphones is very good. I live in New York and am surprised how well they block the background city noise. I liked the buds 2 and these are worth the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 30, 2025
Hey Bryce! Thank you for sharing your candid feedback on the Galaxy Buds3 Pro! We love to see that you’re enjoying the impressive sound quality and effective noise cancellation, especially in a bustling city like New York. It’s great to know the upgrade has made a noticeable difference for you. Our goal is to create products that enhance your listening experience. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Posted by: Mortmedia
from NY, NY
Expertise:Expert
Verified Purchase:Yes
I'm a Samsung junkie, I only buy Samsung products for 20 years now. These ear buds suck. I'm so disappointed. The sound is pretty good and the fit is ok. My problem is the earbud controls. It's impossible to use them without basically pulling the earbud out or loosening it to a point where it will fall out. The pinch and slide is a horrible design and barely works. Whoever designed this must have the most dainty tiny fingers or did not try using them. If you plan to use earbud controls without having to use your phone, I wouldn't recommend these.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We’re glad you like the sound quality, but understand you're having some difficulty with the gesture controls. A single pinch plays or pauses music and answers or declines calls. A double pinch skips to the next track, while a triple pinch restarts the previous track if done within three seconds of a new track starting. Holding the pinch activates the preset feature, defaulting to Noise Control mode, which can be customized. You can also decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights. Also, you can adjust the volume by swiping up or down. For more details, check the attached manual and be sure to use the gestures as the pictures suggest. If you have further questions, feel free to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Response from Samsung USBy R&R Team, August 27, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro! We understand that you love the sound but are having some challenges when it comes to the gestures. Using the pinch and swipe gestures on your earbuds can seem challenging at first, but they offer a variety of convenient functions. To play or pause music, as well as answer or decline calls, simply pinch or swipe the earbuds. You can also customize these gestures to perform different actions. For a single pinch, you can play or pause a track, answer or end calls, or disable features such as Read Notifications Aloud, Voice Detect, or Siren Detect. A double pinch will advance to the next track, while a triple pinch can play the previous track, and if done within three seconds of a new track starting, it will restart that track from the beginning. Holding the pinch activates the preset feature, which is set by default to Noise Control mode, but can be changed as needed. Additionally, you can decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights (specific to Galaxy Buds3 Pro). Finally, you can adjust the volume by swiping up or down. Be sure to click the link for the manual attached and check out the pictures that show you how to use these gestures. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Customer Rating
2
The fitment is bad
on November 25, 2025
Posted by: Justbeinghonest
[This review was collected as part of a promotion.] Horrible fitting and they fell of the ear very often(and yes I tried multiple adapters for the earpiece) cant do regular movement without having to adjust or re-insert them in the ear.
I buyed the past versions(buds,budspro and budsfe) and this set is #2 on the do not buy again just a notch below the budsfe version wich is horrible in design,sound and updates.
Thanks
I buyed the past versions(buds,budspro and budsfe) and this set is #2 on the do not buy again just a notch below the budsfe version wich is horrible in design,sound and updates.
Thanks
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello Justbeinghonest,
We hear you on comfort. The Galaxy Buds3 Pro were designed with precision acoustic engineering and ergonomic comfort for sound that feels as natural as it is powerful. Your perspective on fit is important and contributes to ongoing refinements that help us tailor design for every lifestyle. Please check out the link provided below to learn more about getting a comfortable fit; it’s all about finding the right fit and using the right tips. We thank you for your review. Thank you for being a part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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We hear you on comfort. The Galaxy Buds3 Pro were designed with precision acoustic engineering and ergonomic comfort for sound that feels as natural as it is powerful. Your perspective on fit is important and contributes to ongoing refinements that help us tailor design for every lifestyle. Please check out the link provided below to learn more about getting a comfortable fit; it’s all about finding the right fit and using the right tips. We thank you for your review. Thank you for being a part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Sucks, broke within a year
on December 6, 2025
Posted by: Waste of money
from Az
Expertise:Expert
Buyer be ware. I've barely had these for a year and the left earbud does not charge correctly and most times not at all. This version sucks compared to the old versions. I've never had an issue until now. Samsung has fallen from grace imo.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hello there,
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to deliver high-quality sound, smart features, and dependable daily performance within the Galaxy ecosystem. We understand it can be frustrating if your earbuds aren’t charging correctly. Please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, specific to each product. Additionally, you can extend coverage with Samsung Care+ on eligible devices for extra protection and support. For more help with your Galaxy Buds3 Pro warranty options, please contact our Samsung Support Team. We appreciate your participation in the Samsung community and value your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to deliver high-quality sound, smart features, and dependable daily performance within the Galaxy ecosystem. We understand it can be frustrating if your earbuds aren’t charging correctly. Please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, specific to each product. Additionally, you can extend coverage with Samsung Care+ on eligible devices for extra protection and support. For more help with your Galaxy Buds3 Pro warranty options, please contact our Samsung Support Team. We appreciate your participation in the Samsung community and value your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Travis
from Missouri
Expertise:Expert
Verified Purchase:Yes
Galaxy buds Pro 2 fit perfectly... these Pro 3s literally do not stay in the ear. I wish they still sold the bud 2 pro still...
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hi there Travis,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can vary between models as Samsung improves earbud design for better comfort, sound, and features such as active noise cancellation. Your comparison to earlier Galaxy Buds offers useful insight into how design changes affect everyday use. Ensuring proper fit is crucial for optimal sound, comfort, and security. An improper fit can cause discomfort, sound leaks, and increase the chance of earbuds falling out. Since losing earbuds while jogging is common, it's important to make sure they fit well. The Galaxy Buds3 Pro come with different-sized ear tips. First, confirm you're using the correct size—your fit should be snug without gaps to prevent sound leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After choosing the right tips, look for the L and R markings on the earbuds, and insert the R into your right ear with R facing outward, and L into your left with L facing outward. Tilt the earbuds slightly so the microphone points toward your mouth, not directly downward. Adjust until you feel comfortable. You can also perform a fit test to ensure the optimal fit. For detailed fitting instructions, refer to our online guide linked below. We value your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can vary between models as Samsung improves earbud design for better comfort, sound, and features such as active noise cancellation. Your comparison to earlier Galaxy Buds offers useful insight into how design changes affect everyday use. Ensuring proper fit is crucial for optimal sound, comfort, and security. An improper fit can cause discomfort, sound leaks, and increase the chance of earbuds falling out. Since losing earbuds while jogging is common, it's important to make sure they fit well. The Galaxy Buds3 Pro come with different-sized ear tips. First, confirm you're using the correct size—your fit should be snug without gaps to prevent sound leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After choosing the right tips, look for the L and R markings on the earbuds, and insert the R into your right ear with R facing outward, and L into your left with L facing outward. Tilt the earbuds slightly so the microphone points toward your mouth, not directly downward. Adjust until you feel comfortable. You can also perform a fit test to ensure the optimal fit. For detailed fitting instructions, refer to our online guide linked below. We value your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Design, outstanding sound!
on August 12, 2024
Posted by: Jeff99
[This review was collected as part of a promotion.] The new Galaxy Buds 3 Pro do not disappoint. The new design was enough to intrigue me into a satisfying purchase. First, the detail in this new design is flawlessly beautiful with the curves and blade light. Sound quality has jumped up from its predecessor with greater low end and crystal clear highs. The fit has improved with the new design and feels a whole lot better in the ear cannel. Galaxy Ai on this device was knocked out of the park. Real-time interpreter is something of a science fiction movie technology. To hear translations in real time is a game changer. Can't forget about Adaptive active noise cancelation. So nice to know if there is an emergency my buds will automatically switch to Adaptive so you can easily hear what's going on around you. All in all great purchase and overall win from Samsung for putting out a great new and fresh version of Galaxy buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gerald
from California
Expertise:Expert
Verified Purchase:Yes
These buds check all the right boxes besides wireless charging. After finding just the right placement on my samsung charging pad, the case on the buds3 pro does not meet most standards for wireless charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better sound and less slip
on August 1, 2024
Posted by: JayAndel
[This review was collected as part of a promotion.] I've been using the Galaxy Bud3 Pro for a while now. I've noticed that the sound is more vibrant, and they don't move around in my ears. Music sounds pretty good coming through the buds, and I also use it for an app that helps me fall asleep faster. The best feature so far is live translate with Galaxy AI. It helps a lot when traveling. I was expecting the case to be a bit larger than the previous, but they're pretty close to the same size. I'm glad I was able to upgrade!
Value
5
Written by a customer while visiting Samsung US