Customer reviews from NordicTrack
NordicTrack - Step Climber XL - Black
Average customer rating
4.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
21
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for NordicTrack - Step Climber XL - Black
Customer Rating
1
Don’t buy
on October 12, 2026
Posted by: Kevin S.
[This review was collected as part of a promotion.] I was only able to use for about 2 hrs total maybe before it broke. Had to wait 2 1/2 weeks to get a repair person, then the part came in now having to wait another week and a half to it repaired. Totally unacceptable but what can you do. Service is terrible I only wish I could send this junk back. Not worth the price.
Written by a customer while visiting NordicTrack
Customer Rating
5
Cardiac rehab
on September 16, 2026
Posted by: Frank B.
[This review was collected as part of a promotion.] These new machines are great for our cardiac wellness clinic…
Written by a customer while visiting NordicTrack
Customer Rating
5
Terrific Addition to my Home Gym!
on June 12, 2026
Posted by: Brian A.
[This review was collected as part of a promotion.] I was highly skeptical of iFit…and I was dead wrong! My problem with cardio has never been the physical exertion. It was the boredom. IFit has eliminated that! Got my machine just 4 weeks ago and I’ve hiked the Grand Canyon, the Mont Pelee volcano on Martinique, Scandinavia, even a Jurassic Park-style island. Great fun! I really look forward to my cardio now. Highly recommended.
Written by a customer while visiting NordicTrack
Customer Rating
5
Killer
on June 12, 2026
Posted by: Frank G.
[This review was collected as part of a promotion.] This machine is awesome! It crushes me everytime I get on it. It is very easy to use and customize the intensity level while using.
Written by a customer while visiting NordicTrack
Customer Rating
3
Not for me
on December 30, 2025
Posted by: Jan K.
[This review was collected as part of a promotion.] I took a chance on ordering the step climber XL without trying it. I have used the elliptical and knew what to expect from that machine but thought stepping would be a different kind of training since I do like to train with stairs. Also the footprint is smaller for my home gym. The first thing I noticed when I tried the stepper was that the step length was extremely long and I immediately wanted to shorten the stride but realized there are no options for that. This is a huge disappointment for me since I have short legs and hip sensitivity. I would rather have the same motion with shorter step length. The second thing I noticed was the intensity of the levels being extremely strong. I don't know anyone that will ever get up to level 22! Because I am small and 110 pounds, I don't think I'll ever be able to get past level 12. I've been using the machine for almost a month and I'm not giving up on it, but if I were to do it again, I would not order this machine and probably stick with the elliptical. This may be a really good machine for somebody taller, stronger and heavier but not someone my size. Unfortunately this was an expensive learning experience.
Written by a customer while visiting NordicTrack
Customer Rating
5
Loving the New Step Climber
on December 12, 2025
Posted by: Jeff B.
[This review was collected as part of a promotion.] I am loving the New Step Climber. It provides a great low-impact workout.
Written by a customer while visiting NordicTrack
Customer Rating
5
Well made machine that offers
on November 27, 2025
Posted by: Christina M.
[This review was collected as part of a promotion.] Well made machine that offers a great workout. It definitely is challenging but in a good way. I have only been using it a few weeks and am already noticing positive changes in my physique.
Written by a customer while visiting NordicTrack
Customer Rating
5
Great machine
on November 18, 2025
Posted by: Rob H.
Great product. Well built and the iFit programs keep you motivated and are interesting.
Written by a customer while visiting NordicTrack