Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Easy to use
on June 18, 2025
Posted by: Lovelytech
[This review was collected as part of a promotion.] Always on my phone use it for gaming which has great quality. Size is great. Great memory size. Picture quality is good cause I take a lot of pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
J’adore le Samsung A15 5g
on June 18, 2025
Posted by: LoveA15thesh
[This review was collected as part of a promotion.] Je vous remercie du fond cœur ❤️ pour votre jenerosite merci
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on June 18, 2025
Posted by: KnockemstiffChris
[This review was collected as part of a promotion.] Samsung Galaxy is in my opinion the best brand to purchase. Great product, easy to use, many features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 18, 2025
Posted by: Toneyae
[This review was collected as part of a promotion.] My Samsung A15, is wonderful, I love the new upgrades an features this phone has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone Review
on June 18, 2025
Posted by: SuspiciousMMallow1
[This review was collected as part of a promotion.] I like my new A15 5g but it seems to not be as good as the A14. It's a lot slower and laggs a lot, and jus overall non comparable to the A14.
Value
3
Response from Samsung USBy R&R, June 19, 2025
Hello SuspiciousMMallow1,
Thank you for sharing your thoughts. The Galaxy A15 5G offers a reliable experience with thoughtful features designed to meet every day needs effortlessly. Every device has its unique strengths, and we’re pleased that you’re exploring what the A15 5G has to offer. Its intuitive design, long-lasting battery, and connectivity options consistently impress users seeking smooth, day-to-day performance. If you’re experiencing some slowdown on your phone, that can happen from time to time. Typically, it’s a sign that your device may need some space cleared out. Regular software updates act as vital maintenance for your phone or tablet—they keep everything running smoothly while enhancing the user interface, boosting security, and resolving minor glitches. We recommend updating your software whenever a new version becomes available to ensure your device remains in optimal condition. For more information, check out “How to update your Galaxy phone or tablet.” Thank you for being a part of the Samsung family, where innovation is for everyone!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Thank you for sharing your thoughts. The Galaxy A15 5G offers a reliable experience with thoughtful features designed to meet every day needs effortlessly. Every device has its unique strengths, and we’re pleased that you’re exploring what the A15 5G has to offer. Its intuitive design, long-lasting battery, and connectivity options consistently impress users seeking smooth, day-to-day performance. If you’re experiencing some slowdown on your phone, that can happen from time to time. Typically, it’s a sign that your device may need some space cleared out. Regular software updates act as vital maintenance for your phone or tablet—they keep everything running smoothly while enhancing the user interface, boosting security, and resolving minor glitches. We recommend updating your software whenever a new version becomes available to ensure your device remains in optimal condition. For more information, check out “How to update your Galaxy phone or tablet.” Thank you for being a part of the Samsung family, where innovation is for everyone!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Great overall performance
on June 18, 2025
Posted by: Shelty
[This review was collected as part of a promotion.] I use this phone for everything in my life. From games to the awesome pictures it takes.
The screen is extremely touchy but it's not hard to get used to. Overall I would recommend it to a friend looking for a good phone.
The screen is extremely touchy but it's not hard to get used to. Overall I would recommend it to a friend looking for a good phone.
Value
3
Response from Samsung USBy R&R, June 18, 2025
Hey Shelty,
Thank you for sharing your enthusiasm about your Galaxy A15 5G device. We are thrilled to hear that it is performing so well for you. It’s the perfect tech companion, especially for multitasking. Whether you are gaming, streaming, or browsing your favorite content, you can do it all on your Galaxy A15 5G. When it comes to capturing special moments, it’s the best device to have in your toolkit to capture every detail. We greatly appreciate your recommendation and thank you for making Samsung your go-to choice.
-Ty
Samsung Support
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Thank you for sharing your enthusiasm about your Galaxy A15 5G device. We are thrilled to hear that it is performing so well for you. It’s the perfect tech companion, especially for multitasking. Whether you are gaming, streaming, or browsing your favorite content, you can do it all on your Galaxy A15 5G. When it comes to capturing special moments, it’s the best device to have in your toolkit to capture every detail. We greatly appreciate your recommendation and thank you for making Samsung your go-to choice.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible, moves slowly
on June 17, 2025
Posted by: Takemeatmyword
[This review was collected as part of a promotion.] I will never order this phone again. I chose to return to my old phone that has pieces of the screen missing and scratches everywhere.
I Recommend you do not purchase this pice of ugh. The Aseries all around suck
Value
1
Response from Samsung USBy R&R, June 18, 2025
Hi there,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. If you’re noticing that your device is slowing down, it’s an excellent opportunity to perform some internal housekeeping. Is your device feeling glitchy or sluggish? Consider cleaning up your device’s memory to enhance its performance.
To do this, go to Settings, then swipe to and tap on Device care. From there, tap on Memory and select Clean now to free up memory by stopping background apps. If you’d like to keep certain apps active in the background, you can tap “Excluded apps” and add any preferred apps to the list, ensuring they remain open when using this feature.
Sometimes, your phone retains unnecessary data from previous uses, and clearing out this memory can help create a smoother scrolling experience. For more information, please visit the link below: “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We truly appreciate having you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. If you’re noticing that your device is slowing down, it’s an excellent opportunity to perform some internal housekeeping. Is your device feeling glitchy or sluggish? Consider cleaning up your device’s memory to enhance its performance.
To do this, go to Settings, then swipe to and tap on Device care. From there, tap on Memory and select Clean now to free up memory by stopping background apps. If you’d like to keep certain apps active in the background, you can tap “Excluded apps” and add any preferred apps to the list, ensuring they remain open when using this feature.
Sometimes, your phone retains unnecessary data from previous uses, and clearing out this memory can help create a smoother scrolling experience. For more information, please visit the link below: “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We truly appreciate having you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy a 15
on June 17, 2025
Posted by: Mandie
[This review was collected as part of a promotion.] I just boughtyis phone a couple of days ago and activated it to review it.
For my son's birthday. I love the sleek design of the back and the three cameras. I wanted a android phone so I chose this one cause of the convent and affordable pricing. I use it to play games and stream content.
For my son's birthday. I love the sleek design of the back and the three cameras. I wanted a android phone so I chose this one cause of the convent and affordable pricing. I use it to play games and stream content.
Value
4
Response from Samsung USBy R&R, June 18, 2025
Thank you for sharing your thoughts, Mandie! We’re excited to hear that the Galaxy A15 5G is keeping you connected and entertained, especially for such a special occasion. With its sleek design and triple camera system, this device is truly impressive. Whether you’re gaming, streaming, or capturing moments with loved ones, the Galaxy A15 5G is designed to perform well and stand out. We hope you continue to enjoy the excellent balance of performance and style that the Galaxy A15 5G offers. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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-Ty
Samsung Support
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Written by a customer while visiting Samsung US