Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Has great features
on June 24, 2025
Posted by: Zachant1
[This review was collected as part of a promotion.] I love the AI. I also love the camera. I like the phone altogether.
Value
4
Response from Samsung USBy R&R, July 11, 2025
Ahoy Zachant1,
Thanks for showing love for the Galaxy A15 5G! We are thrilled to hear that you’re winning you over! That kind of feedback never gets old. While this device doesn’t include Galaxy AI, it still comes packed with innovative tools that punch above their weight. With the One UI 7.0 update, Gemini and Google Assistant step in to offer streamlined suggestions, quick answers, and voice-activated help, making every interaction just a little more intelligent. And yes! We agree that the camera delivers crisp clarity that turns everyday shots into frame-worthy moments. Thanks again for being a part of the Samsung community.
-Ty
Samsung Support
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Thanks for showing love for the Galaxy A15 5G! We are thrilled to hear that you’re winning you over! That kind of feedback never gets old. While this device doesn’t include Galaxy AI, it still comes packed with innovative tools that punch above their weight. With the One UI 7.0 update, Gemini and Google Assistant step in to offer streamlined suggestions, quick answers, and voice-activated help, making every interaction just a little more intelligent. And yes! We agree that the camera delivers crisp clarity that turns everyday shots into frame-worthy moments. Thanks again for being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera.
on June 24, 2025
Posted by: Zachant8707
[This review was collected as part of a promotion.] It is awesome. I love this product. I love all the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai is amazing
on June 24, 2025
Posted by: AquaChief1212
[This review was collected as part of a promotion.] The phone operates very well during bad weather.
I've had zero issues ping is super low
I've had zero issues ping is super low
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on June 24, 2025
Posted by: Dizzydee
[This review was collected as part of a promotion.] I use my phone for both work and personal use. I do play games and watch videos. The only complaint I have is it's on the smaller size. Every thing else I like about the phone
Value
4
Response from Samsung USBy R&R, July 11, 2025
Howdy Dizzydee,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. It’s great that you’ve been able to utilize your device for both productivity and entertainment. Did you know that The Gaming Hub feature houses all your gaming apps and includes settings to enhance your gaming experience? It’s a great feature for gaming. The Game Booster is a separate app from Gaming Hub, but the two of them work together. Game Booster’s menu appears when you’re playing a game and provides helpful tools, so you can get the best performance and play on without interruptions. You can find out more about both options by checking out the article linked below, “Use Gaming Hub and gaming options on your Galaxy device.” Thank you for your glowing review. And here’s to discovering all you can do on your Galaxy device. Thank you for being a part of the Samsung team.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. It’s great that you’ve been able to utilize your device for both productivity and entertainment. Did you know that The Gaming Hub feature houses all your gaming apps and includes settings to enhance your gaming experience? It’s a great feature for gaming. The Game Booster is a separate app from Gaming Hub, but the two of them work together. Game Booster’s menu appears when you’re playing a game and provides helpful tools, so you can get the best performance and play on without interruptions. You can find out more about both options by checking out the article linked below, “Use Gaming Hub and gaming options on your Galaxy device.” Thank you for your glowing review. And here’s to discovering all you can do on your Galaxy device. Thank you for being a part of the Samsung team.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Besy phone with one ui 7
on June 24, 2025
Posted by: AndySchuyler25
[This review was collected as part of a promotion.] Galaxy AI is awesome and it has the best features of all time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone
on June 24, 2025
Posted by: Jonjon
[This review was collected as part of a promotion.] Very good phone ND it's quality is good very nice Pic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly phone
on June 24, 2025
Posted by: Tazzlil
[This review was collected as part of a promotion.] AI is really good on the Galaxy.I really enjoy it that I really like two new galaxys
Value
5
Response from Samsung USBy R&R, June 24, 2025
Thank you, Tazzill!
We appreciate your enthusiasm for the Galaxy experience. You know what works best for you. The Galaxy A15 5G offers reliable performance and innovative features, making it an excellent choice for everyday users.
Although this model does not include Galaxy AI, it benefits from the latest One UI 7.0 update, which features Gemini and seamless integration with Google Assistant. These enhancements provide powerful and intuitive support when you need it, enriching your interaction with the device throughout the day.
Thank you for choosing Samsung - an innovation that moves with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your enthusiasm for the Galaxy experience. You know what works best for you. The Galaxy A15 5G offers reliable performance and innovative features, making it an excellent choice for everyday users.
Although this model does not include Galaxy AI, it benefits from the latest One UI 7.0 update, which features Gemini and seamless integration with Google Assistant. These enhancements provide powerful and intuitive support when you need it, enriching your interaction with the device throughout the day.
Thank you for choosing Samsung - an innovation that moves with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing for a budget phone!
on June 24, 2025
Posted by: Trouble16
[This review was collected as part of a promotion.] I absolutely love this phone! My phone broke and I was on a budget so I got this and to my surprise it's actually better than my 500 dollar phone! The AI features are on point and love all the theams and the layouts.
Value
5
Written by a customer while visiting Samsung US