Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has great features
on June 26, 2025
Posted by: JoeBlowWifey
[This review was collected as part of a promotion.] I use it on the daily for Uber cash app chime and other great features that the device has in store Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I do like the phone and everything else on it
on June 26, 2025
Posted by: Mannolo
[This review was collected as part of a promotion.] I play games talk to family and friends I really do love the Samsung galaxy A15 I would recommend it 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone especially for the games
on June 26, 2025
Posted by: BossLady
[This review was collected as part of a promotion.] Pictures are amazing. Love the service. Downloads fast and I haven't had any issues getting to sleep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone but memory gets filled fast
on June 26, 2025
Posted by: Bosslady89
[This review was collected as part of a promotion.] The phone does what I need it to do. Memory gets filled fast but im happy overall
Value
3
Response from Samsung USBy R&R, June 26, 2025
Hey Bosslady89,
Thank you for sharing your insights about your Galaxy A15 5G. If you find that your device is becoming sluggish or unresponsive, a memory cleanup can enhance its performance. To do this, go to Settings, swipe to, and tap Device care. Then, select Memory and tap Clean now to free up memory by closing background apps. If you want to allow specific apps to continue running in the background, you can select “Excluded apps” and add your preferred apps to ensure they remain active.
Additionally, if you’re concerned about having unnecessary files taking up space, it’s a good time to tidy up your storage. Navigate to Settings, swipe to, and tap Device care. Tap Storage and choose a category with items you’d like to remove, such as Images. Press and hold an item to select it, then choose any additional items to remove. Once you’ve made your selections, tap Delete or Delete all, then confirm by tapping Move to Trash.
For more tips, you can check out “Keep your Galaxy phone or tablet from slowing down.” Thank you for your review. We appreciate you choosing Samsung. Here’s to your continued satisfaction!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your insights about your Galaxy A15 5G. If you find that your device is becoming sluggish or unresponsive, a memory cleanup can enhance its performance. To do this, go to Settings, swipe to, and tap Device care. Then, select Memory and tap Clean now to free up memory by closing background apps. If you want to allow specific apps to continue running in the background, you can select “Excluded apps” and add your preferred apps to ensure they remain active.
Additionally, if you’re concerned about having unnecessary files taking up space, it’s a good time to tidy up your storage. Navigate to Settings, swipe to, and tap Device care. Tap Storage and choose a category with items you’d like to remove, such as Images. Press and hold an item to select it, then choose any additional items to remove. Once you’ve made your selections, tap Delete or Delete all, then confirm by tapping Move to Trash.
For more tips, you can check out “Keep your Galaxy phone or tablet from slowing down.” Thank you for your review. We appreciate you choosing Samsung. Here’s to your continued satisfaction!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on June 25, 2025
Posted by: Oldfreebird
[This review was collected as part of a promotion.] Galaxy AI works great. As an older gentleman, the menu and settings were tough to navigate. Now everything is working great!
Value
4
Response from Samsung USBy R&R, July 11, 2025
How is it going Oldfreebird,
Thank you for sharing your experience with the Galaxy A15 5G! We are so glad to hear it has been a smooth and reliable companion. While this device doesn’t include Galaxy AI, it still has powerful smart features on the table, with seamless integration with Google Assistant and the Gemini experience through the One UI 7.0 update. It’s the perfect device that provides you with intuitive navigation, dependable performance, and smart everyday functionality. Thank you for being a valued member of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! We are so glad to hear it has been a smooth and reliable companion. While this device doesn’t include Galaxy AI, it still has powerful smart features on the table, with seamless integration with Google Assistant and the Gemini experience through the One UI 7.0 update. It’s the perfect device that provides you with intuitive navigation, dependable performance, and smart everyday functionality. Thank you for being a valued member of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great A series! Many options!
on June 25, 2025
Posted by: hiphugger
[This review was collected as part of a promotion.] Here's my personal review and I recommend this device for anyone looking for more camera options more video options and an awesome AI that gives you takeaways when searching and just want the important aspects of your search. I've had my A15 for some time I have an upgrade and trade in option. It has a lot to offer me in the different features that I've yet to experience. You can photoshop edit your videos add different frames to your photos. It gives directions that will get you to your destination safe and on time. It has a child's option where you can monitor there social media you can turn off there viewing of information you don't want them to view. There's also an option to limit your data it will notify you when you get to a certain amount of internet use and will shut it off. The AI gives you a multitude of info when you ask it a question. It will give you music options or will ask if you want to add a search to your device for a particular music app. It's robotically advisory. We'll am satisfied with my A15 and it's a practical device in a complicated world. It can teach you different languages it gives you picture in picture that's the best. You can play a game and watch comedy with no interruptions. You can make a phone call and do your spreadsheet for business anytime you need to file your taxes or just make a list of expenses. The A15 is the device to pick. It's easy to operate it's kidfriendly and parent operational. There's so many aspects available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is good. It can slow down sometimes.
on June 25, 2025
Posted by: Zing2f
[This review was collected as part of a promotion.] Nice phone. It works well, but it can slow down sometimes. The mobile network works very nicely. Good for everyday usage.
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hey Zign2f,
Thank you for reviewing the Galaxy A15 5G! We’re delighted to know that it meets your everyday needs. This device is designed to deliver reliable performance, seamless connectivity, and a robust mobile network experience, all in a sleek and user-friendly package.
If you notice your device slowing down, consider performing some light cleaning. The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and easy process. Go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For more tips on keeping your device running smoothly, please refer to the article linked below: “Keep your Galaxy phone or tablet from slowing down with Device Care.”
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A15 5G! We’re delighted to know that it meets your everyday needs. This device is designed to deliver reliable performance, seamless connectivity, and a robust mobile network experience, all in a sleek and user-friendly package.
If you notice your device slowing down, consider performing some light cleaning. The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and easy process. Go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For more tips on keeping your device running smoothly, please refer to the article linked below: “Keep your Galaxy phone or tablet from slowing down with Device Care.”
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!!!
on June 25, 2025
Posted by: THATSQUEEN2U
[This review was collected as part of a promotion.] I use my A15 for streaming, games, work. And school. I absolutely love it!!! The Galaxy AI is incredible and I wish I would've known about it sooner so I could make the switch, truly the best help EVER!!!
Value
5
Written by a customer while visiting Samsung US