Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Very good for a budget phone
on June 27, 2025
Posted by: Itzzcvtt
[This review was collected as part of a promotion.] I recently bought the a15 5G back in April and I’ve loved it as everything is perfect in performance although it does get a little slow sometimes but everything else is really good. One of my family members has the S25+ and the galaxy ai features were really outstanding and useful to use.
Value
4
Response from Samsung USBy R&R, July 18, 2025
Good day Itzzcvtt,
We're so happy to hear you're loving your Galaxy A15 5G and that it’s meeting your expectations with great daily performance and smart features. Even if it gets a bit slow sometimes, it’s wonderful to know your overall experience is still 'really good.” It’s also fantastic to hear how your family appreciates the cross-device functionality; both the S25+ and A15 5G are impressive, and Galaxy AI makes things even more convenient for everyone. We truly appreciate you being part of the Samsung family and sharing such a kind and thoughtful review.
-Ty
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We're so happy to hear you're loving your Galaxy A15 5G and that it’s meeting your expectations with great daily performance and smart features. Even if it gets a bit slow sometimes, it’s wonderful to know your overall experience is still 'really good.” It’s also fantastic to hear how your family appreciates the cross-device functionality; both the S25+ and A15 5G are impressive, and Galaxy AI makes things even more convenient for everyone. We truly appreciate you being part of the Samsung family and sharing such a kind and thoughtful review.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on June 27, 2025
Posted by: Dboy2025
[This review was collected as part of a promotion.] I purchased this phone when my Samsung Galaxy s20 fe 5g broke and I needed a phone quickly. This was one of only a few samsung phones at the store so I just bought and was really surprised! I love the phone, my only complaint is I wish it had more ram and rom built in. The AI on Samsung phones is truly amazing, give them a try!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 27, 2025
Posted by: 123RobT
[This review was collected as part of a promotion.] Great phone by a great company! Got this phone not to long ago to replace another Samsung device. Setup was very easy,battery life is great and works well with my other Samsung products!
Value
5
Response from Samsung USBy R&R, June 27, 2025
Hey 123RobT,
Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear that the easy setup, reliable battery life, and seamless compatibility with your other Samsung products have made a great impression. It’s wonderful knowing this device supports your daily routine and helps you stay connected with confidence. Thanks for being a valued part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear that the easy setup, reliable battery life, and seamless compatibility with your other Samsung products have made a great impression. It’s wonderful knowing this device supports your daily routine and helps you stay connected with confidence. Thanks for being a valued part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Camera and memory
on June 27, 2025
Posted by: Seaton
[This review was collected as part of a promotion.] I love the camera! It takes clear pictures and there's plenty of memory. Galaxy AI IS AWESOME!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has poor sound quality
on June 27, 2025
Posted by: KrazyKatLady53
[This review was collected as part of a promotion.] This os the first phone ive had a chance to experience "Galaxy AI" with & I must say it has a few perks, but also a few flaws that can really be annoying, if you are working from home or in the middle of your favorite movie. I do enjoy the many customizable features of this phone, but the screen could be slightly larger for gaming & movie night. The camera takes decent pictures but if you don't have a steady hand, it can be challenging to get it to focus clearly. Overall, this is a great phone for the price but if you use it alot for gaming or movies, I would suggest a newer model with a bigger screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It a great device easy to.move around and useful
on June 27, 2025
Posted by: NpcmAmax
[This review was collected as part of a promotion.] This device is great in almost everything the screen is great when watching vid and movie it easy to use and the note app help a lot with work plus it really durable and it great for gaming it fit well it pockets and not that slippery and the battery last for a long time and the design is great look good and easy to use some time kinda laggy when playing big game that use a lot of energy but it still work I as a lot of space for app and don't lag that often so the Samsung A 15 5g is a great device to have with a good price so easy to buy and to use
Value
5
Response from Samsung USBy R&R, June 27, 2025
Hola NpcmAmax,
Thank you for sharing your detailed feedback on the Galaxy A15 5G! We’re delighted to hear how much you value its immersive screen quality, long-lasting 5000 mAh battery, and convenient sleek design. It’s great to know that it supports your work, gaming, and day-to-day activities so reliably. Your comments help highlight the balanced performance and practicality this device offers. Thanks for being a valued part of the Samsung community.
-Ty
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Thank you for sharing your detailed feedback on the Galaxy A15 5G! We’re delighted to hear how much you value its immersive screen quality, long-lasting 5000 mAh battery, and convenient sleek design. It’s great to know that it supports your work, gaming, and day-to-day activities so reliably. Your comments help highlight the balanced performance and practicality this device offers. Thanks for being a valued part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A15 5G
on June 27, 2025
Posted by: GalaxyUserForLife
[This review was collected as part of a promotion.] Great phone for streaming. Picture quality is outstanding. Would like more than 128 gb though.
Value
4
Response from Samsung USBy R&R, July 24, 2025
Hi GalaxyUserForLife,
It’s always such a joy to hear when a device like the Galaxy A15 5G really delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up with your needs. We're grateful for your feedback on the storage feature, and thank you for being a proud Galaxy fan. We truly appreciate you choosing Samsung! When excellence meets innovation, great things happen.
-Ty
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It’s always such a joy to hear when a device like the Galaxy A15 5G really delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up with your needs. We're grateful for your feedback on the storage feature, and thank you for being a proud Galaxy fan. We truly appreciate you choosing Samsung! When excellence meets innovation, great things happen.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Switch
on June 27, 2025
Posted by: Rockstarprinter
[This review was collected as part of a promotion.] Excellent choice for myself to switch devices. I actually progressed in my phone selection. Galaxy Ai is the perfect tool for my photo edits. Don't have to go and download apps. Galaxy Ai does all the necessary corrections or improvements for you. That easy..
Other brands don't compare. I thought I was downgrading when I purchased my galaxy. But seeing all the features that the other brand, surprisingly, don't have. I won't go back. Samsung camera features are so user friendly. My 5 year starting editing with my phone. That said it all
Other brands don't compare. I thought I was downgrading when I purchased my galaxy. But seeing all the features that the other brand, surprisingly, don't have. I won't go back. Samsung camera features are so user friendly. My 5 year starting editing with my phone. That said it all
Value
5
Response from Samsung USBy R&R, June 27, 2025
Bonjour Rockstarprinter,
Thank you for sharing your valuable feedback on the Galaxy A15 5G! It’s wonderful to hear how well it supports your photo editing, daily tasks, and user-friendly camera features. While this model doesn’t include Galaxy AI, it still provides an innovative and helpful experience with Google Assistant and Gemini, thanks to the latest One UI 7.0 update. This makes it easier to stay organized, productive, and creative. The Galaxy A15 5G is a reliable and feature-rich choice that can keep up with your ambitions. We appreciate your loyalty to Samsung!
-Ty
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Thank you for sharing your valuable feedback on the Galaxy A15 5G! It’s wonderful to hear how well it supports your photo editing, daily tasks, and user-friendly camera features. While this model doesn’t include Galaxy AI, it still provides an innovative and helpful experience with Google Assistant and Gemini, thanks to the latest One UI 7.0 update. This makes it easier to stay organized, productive, and creative. The Galaxy A15 5G is a reliable and feature-rich choice that can keep up with your ambitions. We appreciate your loyalty to Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US