Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This product is durable
on June 30, 2025
Posted by: Floridagirl
[This review was collected as part of a promotion.] I use my Galaxy A15 5G for everything. I am lost without it! Galaxy AI has my back and it shows! I don't however like the shape because it hurts my hands.
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hiya Floridagirl,
Thank you for sharing how essential the Galaxy A15 5G has become in your daily routine! We’re glad to hear that its features have supported you so reliably. Although Galaxy AI is not a part of this device, it does include innovative enhancements through Gemini in the latest One UI 7.0 and Google Assistant, making organization and productivity even more seamless. We appreciate your feedback on the design and will continue to strive to make our devices as comfortable and user-friendly as possible, so you can continue to explore everything that Galaxy has to offer. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how essential the Galaxy A15 5G has become in your daily routine! We’re glad to hear that its features have supported you so reliably. Although Galaxy AI is not a part of this device, it does include innovative enhancements through Gemini in the latest One UI 7.0 and Google Assistant, making organization and productivity even more seamless. We appreciate your feedback on the design and will continue to strive to make our devices as comfortable and user-friendly as possible, so you can continue to explore everything that Galaxy has to offer. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This device is so great it always come in handy
on June 30, 2025
Posted by: Hogridder
[This review was collected as part of a promotion.] Galaxy ai is good for this galaxy it helps you out a lot and Samsung has been great for years
Value
4
Response from Samsung USBy R&R, July 18, 2025
Hiya Hogridder,
We’re delighted to hear that your Galaxy A15 5G has been such a great companion to you! While this model might not have every Galaxy AI feature yet, it still comes packed with many smart features that help make your daily life easier. It’s truly wonderful to see how our products continue to meet your expectations year after year. Thank you so much for being a valued part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re delighted to hear that your Galaxy A15 5G has been such a great companion to you! While this model might not have every Galaxy AI feature yet, it still comes packed with many smart features that help make your daily life easier. It’s truly wonderful to see how our products continue to meet your expectations year after year. Thank you so much for being a valued part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy AI Device
on June 30, 2025
Posted by: Luvbugz13
[This review was collected as part of a promotion.] I absolutely love my Samsung device, especially the innovative Galaxy AI features. The AI-powered suggestions make streaming, gaming, and working much more intuitive and enjoyable. Galaxy AI helps me customize my experience, whether I'm watching movies or managing my daily tasks. The device's smart capabilities have truly enhanced my productivity and entertainment. I highly recommend Samsung for anyone wanting a device that understands and adapts to their needs through advanced AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 30, 2025
Posted by: RunRun
[This review was collected as part of a promotion.] My Galaxy device rocks. I use AI to help my routines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Faithful Customer
on June 30, 2025
Posted by: GelaBella99
[This review was collected as part of a promotion.] I use my Samsung Galaxy A15 5G, for everything. Phone calls, text, videos, gaming, streaming apps especially for music, reminders, reading, appointments, and of course to see what time it is.
It's been an essential to my everyday life. Although life has become a lot more digitalised these last 40 years or so, this phone and the amount of space it can hold has changed how I utilize technology.
I can definitely see myself as a Samsung Galaxy customer for a long time coming. Keep up the great work, FYI the new updates are sooooo much better and efficient!
It's been an essential to my everyday life. Although life has become a lot more digitalised these last 40 years or so, this phone and the amount of space it can hold has changed how I utilize technology.
I can definitely see myself as a Samsung Galaxy customer for a long time coming. Keep up the great work, FYI the new updates are sooooo much better and efficient!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great storage and memory
on June 30, 2025
Posted by: Nikkibaby
[This review was collected as part of a promotion.] This Samsung galaxy A14 has great value and great storage with good memory
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features clear screen
on June 30, 2025
Posted by: Waynechaos
[This review was collected as part of a promotion.] Its been a wile sence ive used a galaxy phone i thank what really brought it to my attention was the sansung AI experance its nice to have a fully featured AI right on my phone i use it alot for work and troubleshooting my projects everythings so smooth most nee phones run good intell you get a few apps on them than they slow down and dont want to run properly but this phone is still so smooth im Very happy with my purchase with the A15 5g
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The SLOWEST, most awkward phone I've ever owned.
on June 29, 2025
Posted by: Thewalker
[This review was collected as part of a promotion.] I use my device to create content.
I don't use AI, but im interested in learning more about it.
I don't use AI, but im interested in learning more about it.
Value
1
Response from Samsung USBy R&R, July 1, 2025
Howdy Thewalker,
Thank you for sharing your thoughts about your experience. We appreciate you highlighting how you use your Galaxy A15 5G for content creation. While this device does not include Galaxy AI, it does support smart features through Gemini with the latest One UI 7.0 update and Google Assistant. These tools are designed to help boost your productivity and efficiency. We are glad to hear that you are interested in exploring more AI-inspired capabilities. We encourage you to continue exploring the thoughtful innovations built into the Galaxy ecosystem, which aim to support your creative ambitions. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your experience. We appreciate you highlighting how you use your Galaxy A15 5G for content creation. While this device does not include Galaxy AI, it does support smart features through Gemini with the latest One UI 7.0 update and Google Assistant. These tools are designed to help boost your productivity and efficiency. We are glad to hear that you are interested in exploring more AI-inspired capabilities. We encourage you to continue exploring the thoughtful innovations built into the Galaxy ecosystem, which aim to support your creative ambitions. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US