Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
I love my galaxy phone and watch
on June 30, 2025
Posted by: 123456
[This review was collected as part of a promotion.] I love my devices I've had them a very long time but would love a newer phone like an s25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is easy and familiar to use.
on June 30, 2025
Posted by: Westashevilleskater
[This review was collected as part of a promotion.] This product is easy and familiar to use. I love using the Samsung AI all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is easy to use
on June 30, 2025
Posted by: Nutcase1
[This review was collected as part of a promotion.] I love my galaxy phone. I've had it about 6 mo ths and doesn't compare to any phone I had before. I still don't know all the features but I can't wait to find out especially with help from galaxy Ai. Thanks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty decent phone
on June 30, 2025
Posted by: Alleysamsing82
[This review was collected as part of a promotion.] My Samsung phone works pretty well. It takes great pictures and am able to reach my daughter whenever I need to. It's a simple phone but it gets the job done.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product outdid my expectations for a "backup"
on June 30, 2025
Posted by: Kaponkirk
[This review was collected as part of a promotion.] I have used the Ai here and there ive used this devuce as a Hotspot for my laptop as well as maps for my job
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 18, 2025
Hi Kaponkirk,
We’re really happy to hear that the Galaxy A15 5G has gone above and beyond your expectations, especially as a reliable backup for your main device! Whether it's smooth hotspot connectivity or dependable navigation on the go, it seems to truly shine when it matters most. Even though this model doesn’t feature the full rollout of Galaxy AI, many innovative features are still here to help, making your experience both smart and efficient. Thank you so much for sharing your story and being a valued part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works amazing.. and very reliable.
on June 30, 2025
Posted by: HANBAN23
[This review was collected as part of a promotion.] I'm learning how to use Galaxy Ai, I think that it's very handy so far. And very reliable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the simplicity and ease to navigate my phon
on June 30, 2025
Posted by: Cory4lexi
[This review was collected as part of a promotion.] My phone is a tool for me I constantly use through the day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My galaxy is a lifesaver
on June 30, 2025
Posted by: AIQUEEN
[This review was collected as part of a promotion.] My galaxy has literally been saving my life with all these features and galaxy AI I'm able to use it with all my disabilities it's got everything i need and more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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