Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Not the greatest
on June 30, 2025
Posted by: Bigman
[This review was collected as part of a promotion.] Streaming or gaming you can't even do that on this phone it is horrible
Value
2
Response from Samsung USBy R&R, July 7, 2025
Hey Bigman,
Thank you for sharing your thoughts on the Galaxy A15 5G. We recognize the importance of seamless streaming and gaming for enjoying your device to its fullest potential. If you’re finding that your device isn’t performing as expected, it might be time to consider a software update or take some quick optimization steps. Checking for available software or firmware updates can significantly enhance stability. To ensure smooth performance while streaming or gaming, we suggest closing any background apps to free up RAM. If you enjoy gaming, consider utilizing the Game Booster feature. It allows you to tailor your gaming experience, set up shortcuts, monitor overall performance, and minimize alerts. Plus, there are extra features available to help you get the most out of your gaming sessions.
For those who love to stream and chat while gaming, adding the Discord app can enhance your experience by allowing you to share your gameplay with friends. More details are linked below.
Your feedback is essential in guiding us as we continue to develop Galaxy phones that cater to a variety of performance needs. We encourage you to explore our innovative features, designed to enhance your daily tasks and keep you connected effortlessly. Thank you for being a part of the Samsung family!
A Galaxy for gaming
https://www.samsung.com/us/support/answer/ANS10003435/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G. We recognize the importance of seamless streaming and gaming for enjoying your device to its fullest potential. If you’re finding that your device isn’t performing as expected, it might be time to consider a software update or take some quick optimization steps. Checking for available software or firmware updates can significantly enhance stability. To ensure smooth performance while streaming or gaming, we suggest closing any background apps to free up RAM. If you enjoy gaming, consider utilizing the Game Booster feature. It allows you to tailor your gaming experience, set up shortcuts, monitor overall performance, and minimize alerts. Plus, there are extra features available to help you get the most out of your gaming sessions.
For those who love to stream and chat while gaming, adding the Discord app can enhance your experience by allowing you to share your gameplay with friends. More details are linked below.
Your feedback is essential in guiding us as we continue to develop Galaxy phones that cater to a variety of performance needs. We encourage you to explore our innovative features, designed to enhance your daily tasks and keep you connected effortlessly. Thank you for being a part of the Samsung family!
A Galaxy for gaming
https://www.samsung.com/us/support/answer/ANS10003435/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 30, 2025
Posted by: Harl3y4
[This review was collected as part of a promotion.] The phone has been amazing since I got it. I love the pictures I take with it. Downloads are very quick and accessible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone doesn't disappoint.
on June 30, 2025
Posted by: WillzBlanc0
[This review was collected as part of a promotion.] I love my phone for everything. Streaming, games, Galaxy AI, etc. I love my android.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen on my device is smoth with clean scroll
on June 30, 2025
Posted by: MaxBlak1909814
[This review was collected as part of a promotion.] I chose Samsung galaxy every time the updates the Positive Aspects:
Convenience:
Galaxy AI consolidates various AI tools into one platform, potentially replacing the need for multiple subscriptions.
Powerful Tools:
Features like AI photo editing, live translation, and voice note transcription are generally well-received, with users noting their helpfulness in various situations.
Beginner-Friendly:
Galaxy AI is designed to be accessible to users of all experience levels.
Cost-Effective for Some:
For users already utilizing multiple AI services, Galaxy AI could be a more affordable option.
Productivity Enhancements:
Tools like the summarizer for long documents and the ability to transcribe calls are seen as time-saving.
On-device Processing:
Some features are processed on the device, potentially enhancing privacy and security.
Convenience:
Galaxy AI consolidates various AI tools into one platform, potentially replacing the need for multiple subscriptions.
Powerful Tools:
Features like AI photo editing, live translation, and voice note transcription are generally well-received, with users noting their helpfulness in various situations.
Beginner-Friendly:
Galaxy AI is designed to be accessible to users of all experience levels.
Cost-Effective for Some:
For users already utilizing multiple AI services, Galaxy AI could be a more affordable option.
Productivity Enhancements:
Tools like the summarizer for long documents and the ability to transcribe calls are seen as time-saving.
On-device Processing:
Some features are processed on the device, potentially enhancing privacy and security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Absolutely Love Samsung galaxy.
on June 30, 2025
Posted by: KatieJ88
[This review was collected as part of a promotion.] I use my galaxy for Absolutely everything, I Love the AI feature, very rarely lags which i like would definitely stick with my galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good features
on June 30, 2025
Posted by: Ponygirl3d
[This review was collected as part of a promotion.] I use my Samsung galaxy for everything reading watching videos and playing games. This is my first Samsung galaxy. Overall it's a pretty good phone ai is kinda weird but I'm new here. Only thing is I can't screen shot but I recommend the product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on June 30, 2025
Posted by: Bingonexl671
[This review was collected as part of a promotion.] There's alot of online game play that is majority of usage that I incurred. The visual graphics are enhanced and very clear. So far the best I've seen. Adding to that the battery handles the long hours of gaming and some. The phone is 5g compatible and so far I haven't come across a no coverage zone. Worth the try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone a much better upgrade than MotoG
on June 30, 2025
Posted by: Kev614
[This review was collected as part of a promotion.] I had a Moto 5G for a little while and it started messing up quickly after I got it. I was eligible for a upgrade so I got the Samsung Galaxy A15 5G and I love this phone. Everything is so much better about it. Better screen. Better camera. The settings ate much better. It runs way better. I love it. I'm staying with Samsung. I'm never going to another phone. I'm very pleased with my purchase. Thank you.
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US