Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
It's good it somtimes
on June 30, 2025
Posted by: Stephyyann
[This review was collected as part of a promotion.] Phone updated and now it's slow and glitches alot doesn't catch wifi sometimes unless im very close
To the router
To the router
Value
2
Response from Samsung USBy R&R, July 7, 2025
Bonjour Stephyyann,
Thank you for sharing your insights on the Galaxy A15 5G. We recognize the importance of smooth performance and dependable connectivity in keeping your day on track. Wi-Fi challenges often arise from basic network conditions. Still, there are steps you can take on your device to maintain a stable connection, such as re-entering your network or setting a static IP.
Here are some straightforward troubleshooting steps you can try:
1. **Reconnect to the Network**: Attempt to connect to your Wi-Fi again. If the network isn’t visible or needs special configurations, you might need to add it manually.
2. **Access Settings**: Go to Settings and select Connections, then choose Wi-Fi.
3. **Add Network**: Scroll to the bottom and tap on Add network.
4. **Enter Network Details**: Input the Network name (SSID) and select the appropriate security settings.
5. **Input Credentials**: If you select a security option, enter the corresponding password.
6. **Save Changes**: Tap Save to complete the process.
For further tips on optimizing your connection, be sure to check out “Galaxy phone or tablet Wi-Fi connectivity tips.” It contains valuable information and additional steps to elevate your Wi-Fi and network experience.
Your thoughts on connectivity and speed are invaluable in helping us enhance the experiences of Galaxy users everywhere. We encourage you to explore the various features of your device that support seamless connection and productivity throughout your day. Thank you for being a Samsung customer.
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A15 5G. We recognize the importance of smooth performance and dependable connectivity in keeping your day on track. Wi-Fi challenges often arise from basic network conditions. Still, there are steps you can take on your device to maintain a stable connection, such as re-entering your network or setting a static IP.
Here are some straightforward troubleshooting steps you can try:
1. **Reconnect to the Network**: Attempt to connect to your Wi-Fi again. If the network isn’t visible or needs special configurations, you might need to add it manually.
2. **Access Settings**: Go to Settings and select Connections, then choose Wi-Fi.
3. **Add Network**: Scroll to the bottom and tap on Add network.
4. **Enter Network Details**: Input the Network name (SSID) and select the appropriate security settings.
5. **Input Credentials**: If you select a security option, enter the corresponding password.
6. **Save Changes**: Tap Save to complete the process.
For further tips on optimizing your connection, be sure to check out “Galaxy phone or tablet Wi-Fi connectivity tips.” It contains valuable information and additional steps to elevate your Wi-Fi and network experience.
Your thoughts on connectivity and speed are invaluable in helping us enhance the experiences of Galaxy users everywhere. We encourage you to explore the various features of your device that support seamless connection and productivity throughout your day. Thank you for being a Samsung customer.
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is awesome
on June 30, 2025
Posted by: Bigjimdelo
[This review was collected as part of a promotion.] Best phone I've ever had great camera great ram super great quality gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a15
on June 30, 2025
Posted by: Meg123
[This review was collected as part of a promotion.] This phone has been excellent, I've had no issues with it and the camera quality is really good highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5g
on June 30, 2025
Posted by: love78
[This review was collected as part of a promotion.] I love the samsung 15 5g phone. It wasn't just a good price, but does everything and more that I need it for. Great size and storage for my needs. I use Gemini AI alot and it works great. I also use the phone with my hearing aides and it is great to keep me hearing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone .
on June 30, 2025
Posted by: A15user
[This review was collected as part of a promotion.] I like this phone alot .. definitely slightly better then last model. The galaxy ai works great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great size
on June 30, 2025
Posted by: Ochjoy
[This review was collected as part of a promotion.] I like this phone for size of screen and how you can accessories for the phone. I don't like how fast my battery does, how slow my phone is, how there is not much storage for games, and the camera is not great. I love its 5g though.
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hola Ochjoy,
Thank you for taking the time to share your insightful review of the Galaxy A15 5G. We’re thrilled to hear that you’re enjoying its generous screen size, the range of accessories, and the advantages of 5G connectivity. Your thoughts on storage and camera performance are incredibly helpful as we strive to understand what’s most important to our users.
If you’re concerned about your device being filled with unnecessary files, it might be a good moment to tidy up your storage. Simply go to Settings, swipe to find Device care, and tap on Storage. From there, you can select a category, such as Images, to manage your files. You can select items by touching and holding them, then choose any others you want to remove. Once you've selected everything to clear out, tap Delete or Delete all, and then confirm by tapping Move to Trash.
For more tips on monitoring your storage, check out our online article, “Keep your Galaxy phone and tablet from slowing down.” At Samsung, we strive to deliver a well-rounded experience that enhances your entertainment, productivity, and overall performance. We look forward to you discovering all the ways the Galaxy ecosystem can support your connectivity with assurance. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your insightful review of the Galaxy A15 5G. We’re thrilled to hear that you’re enjoying its generous screen size, the range of accessories, and the advantages of 5G connectivity. Your thoughts on storage and camera performance are incredibly helpful as we strive to understand what’s most important to our users.
If you’re concerned about your device being filled with unnecessary files, it might be a good moment to tidy up your storage. Simply go to Settings, swipe to find Device care, and tap on Storage. From there, you can select a category, such as Images, to manage your files. You can select items by touching and holding them, then choose any others you want to remove. Once you've selected everything to clear out, tap Delete or Delete all, and then confirm by tapping Move to Trash.
For more tips on monitoring your storage, check out our online article, “Keep your Galaxy phone and tablet from slowing down.” At Samsung, we strive to deliver a well-rounded experience that enhances your entertainment, productivity, and overall performance. We look forward to you discovering all the ways the Galaxy ecosystem can support your connectivity with assurance. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with any issues, great quality
on June 30, 2025
Posted by: Cfamerica
[This review was collected as part of a promotion.] Galaxy a15 great phone and good quality vision for gaming, videos love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!
on June 30, 2025
Posted by: SamhainHades
[This review was collected as part of a promotion.] My Samsung Galaxy a15 is amazing for VR gaming, I have the best data connection when I make phone calls from anywhere and I do need anywhere!
Value
5
Written by a customer while visiting Samsung US