Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great product easy to use Great desing
on March 8, 2024
Posted by: Boss36
[This review was collected as part of a promotion.] I use my phone mainly for phone calls and app usage. I love the quality of my photos and sleek and fast web browsing is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features are amazing
on March 8, 2024
Posted by: HonchoHundreds23
[This review was collected as part of a promotion.] I Love that my device gives me so many options and features. It makes my day so much easier!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My best friend
on March 7, 2024
Posted by: STYXXX1
[This review was collected as part of a promotion.] My samsungA15, is my best friend, because it helps me with all my banking needs,
It also answers all my questions, it plays video games, with me, it also help keeps me from being late, to my appointments, it also
Reminds me of my daily/weekly/monthly,
To-do-list, items, it also plays ?y favorite music for me, that's why I say my Samsung A15 5g, is my best friend.
It also answers all my questions, it plays video games, with me, it also help keeps me from being late, to my appointments, it also
Reminds me of my daily/weekly/monthly,
To-do-list, items, it also plays ?y favorite music for me, that's why I say my Samsung A15 5g, is my best friend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's works well. Not much ram though
on March 6, 2024
Posted by: Slaptag69
[This review was collected as part of a promotion.] It's not as fast as I thought it would be. I had a plus one before and the camera was way better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on March 6, 2024
Posted by: Disappointed user
I bought this phone about a month ago because I broke my previous device and did not have insurance so I wanted to buy the cheapest phone available to get me by for a while. I assumed it would function as most devices would and it just may not be as fast or smooth as most. This has been the absolute worst experience with a mobile device that I've ever had. I'd rather go back to a Nokia stick phone at this rate. I'm about ready to send it to a watery grave at the bottom of the Potomac.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, March 7, 2024
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We understand our customers have a range of needs, wants, and budgets for their chosen device. We would be happy to help you troubleshoot the overall speed and functionality of your device to help enhance your experience and usage. We have a few articles linked below to help you troubleshoot the speed of your device at your convenience. We have also included a link to the Samsung Support Team if you believe your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure about this phone
on March 6, 2024
Posted by: Joe joe
from Sandusky ohio
Expertise:Intermediate
I bought this phone bout a week ago my mail freezes up it lags alot. It seems really slow especially for being new.
No, I would not recommend this to a friend.
Features
4
Design
3
Response from Samsung USBy Social Commerce, March 6, 2024
Hi Joe joe, thank you for sharing your feedback on your Samsung Galaxy A15. We understand how important your device is to you and specific features and apps specifically on a daily basis. We have provided links to a few articles to help troubleshoot this matter from the comfort of your home. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended or you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 6, 2024
Posted by: KassycB
[This review was collected as part of a promotion.] I have had zero issues with the phone. ( with any samsung product actually) Samsung is my #1 GO TO. Great features, great protection plans! I couldn't recommend a better name brand!!! Keep up the amazing work Samsung! It doesn't go unnoticed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 5, 2024
Posted by: Joshd
It's a good phone, better than what I did have yeah
Written by a customer while visiting Samsung US